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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,632 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,632 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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November 27, 2019
One of the best!! The entire experience when buying my truck was an enjoyable one. What i have found so far, is that the proffessionalism has continued a month after th The entire experience when buying my truck was an enjoyable one. What i have found so far, is that the proffessionalism has continued a month after the purchase. I purchased side steps from them and Patti was fantastic. I can not forget to mention Rafael, sakesman of the year (in my opinion) is truly a great man. More
by masonhutch490
Verified CustomerEmployees Worked With
Patricia Tolson, Rick Smith, Rafael Moreno
November 27, 2019
drive line repair thanks to everyone envolved in the repair of my dodge ram 2500. everyone from dan to rob and james the shop forman made my necessary repairs a pleasan thanks to everyone envolved in the repair of my dodge ram 2500. everyone from dan to rob and james the shop forman made my necessary repairs a pleasant event. make sure you let them know how much I appreciated their envolvement inmy repair needs. More
by martman47
Employees Worked With
james shop foreman, Rob Gable, Daniel Smith
November 26, 2019
Havier, in service dept. was very good to work with. Purchase of the car went well. Service and parts dept. personnel were very efficient, as well. Overall good job. Work was done from the service dept Purchase of the car went well. Service and parts dept. personnel were very efficient, as well. Overall good job. Work was done from the service dept. when promised and car ready for pick up. More
by JANTANGELO2003
Employees Worked With
Havier, customer service in service dept., Patricia Tolson, Jorge Beltre
November 25, 2019
Time saving to get vehicle serviced Nice waiting area . Convent to my home. Will look For trading in my truck for another vehicle as I get closer to my lease ending. Hope the dealershi Nice waiting area . Convent to my home. Will look For trading in my truck for another vehicle as I get closer to my lease ending. Hope the dealership can work with me. More
by WFLOYDJR
Employees Worked With
Daniel Smith
November 25, 2019
Great service Friendly service department from checking in - too checking out. All work was done as asked including free wash. I will return for future service wo Friendly service department from checking in - too checking out. All work was done as asked including free wash. I will return for future service work. More
by vfv1225
Employees Worked With
Brian Hunter, Rick Smith, Daniel Smith
November 24, 2019
Pleasant passtime. stopping in at the CCDJR dealership for auto service is as pleasant a way to pass some time as possible. From the nice employees to the equally nice stopping in at the CCDJR dealership for auto service is as pleasant a way to pass some time as possible. From the nice employees to the equally nice amenities in the waiting area one does not realize at first that one is at an auto dealership. Hats off to CCDJR. More
by uffdamax
Employees Worked With
Jesus Rodriguez
November 21, 2019
Service was atrocious. Completely unorganized, unprepared, and unprofessional. Took over a month to finally get an appointment after my car was looked at to even schedule services on my car, they unprepared, and unprofessional. Took over a month to finally get an appointment after my car was looked at to even schedule services on my car, they told me after I dropped it off and was in the waiting area over an hour that it was going to take much longer than expected, the only rental cars available were hemi trucks or diesels and I was responsible for bringing it back with a full tank, and on the second day even though upon scheduling services they assured me all parts were in; it was apparent they didn’t have that prepared either and it took another two days to obtain it AND have the right technician to put it in. Not happy as it was that I had to bring a brand new 2019 Jeep in for repair parts, but to be inconvenienced at every step was even more tasteless. More
by Francoeur44
Employees Worked With
Rhonda
November 21, 2019
6 Hours Took my car in for routine maintenance and 2 things for the dealership to look at for me. After 2 hours, I got an update on my vehicle. Another 4 hour Took my car in for routine maintenance and 2 things for the dealership to look at for me. After 2 hours, I got an update on my vehicle. Another 4 hours went by before I asked about my car, seeing that the service center was busy. The service adviser casually mentioned that I "had been there for about 3 hours" when I had to correct him and let him know that I had been there for SIX hours with only 1 update and I would like to get out of the dealership at some point seeing as though it was my only day off. Finally got into a loaner after about 6.5 total hours of waiting around the dealership. No one seemed to even be bothered that I had waited so long and brushed it off casually. This was also after I arrived at 0745 for my 0800 appointment and wasn't even seen until about 0815 by a different service adviser than I had made the appointment with. This isn't the first time I've been unhappy with this department. More
by kristyn.venturi
Employees Worked With
Not sure of my advisers name...
November 19, 2019
Great place . The cleanest most immaculate Dodge dealership I’ve ever been into. Staff was excellent. Show room was excellent. The lounge area was almost like a f . The cleanest most immaculate Dodge dealership I’ve ever been into. Staff was excellent. Show room was excellent. The lounge area was almost like a five-star hotel. More
by nyredforty
Employees Worked With
Robert Chapman
November 19, 2019
Recall notice Very friendly and honest. A pleasure to do business with. Would recommend the service department as well as sales department to my friends and family. Very friendly and honest. A pleasure to do business with. Would recommend the service department as well as sales department to my friends and family. However this survey is a bit lengthy and cumbersome! More
by rrfish04
Employees Worked With
Michael Smith, Rafael Moreno
