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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,462 Reviews

4,462 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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July 22, 2019

Express oil change The express oil change lane was not really express. I waited over an hour for an oil change. It also took a few minutes before anyone approached me to More

by dejesusli911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus gave me lots of attention. Great employee. You need more employees like him.
Jul 24, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking your time and leaving us such a positive review! We are here to help you with whatever you need. See you next time!

Jul 24, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We thank you for bringing this to our attention. We are disappointed to hear that your experience with us has been anything less than the best. Please know this has been forwarded to our management team. We greatly appreciate your feedback.

July 19, 2019

Problem with used car quickly taken care of We purchased a used car and realized soon after driving home that there was a problem with the entertainment system. We contacted our sales person, Mi More

by Susanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda
Jul 22, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with our team members! Our goal is to see our customers come out of the dealership with a smile on their face! So, it needs to be a positive one! Thank you so much!

July 18, 2019

Quick Service Car had to go in for a recall. They told me it would be 2 hours. The car was ready in 1 hour. Very friendly and explained everything. Facility is new More

by MIKECIO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda
Jul 22, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with our team members! Our goal is to see our customers come out of the dealership with a smile on their face! So, it needs to be a positive one! Thank you so much!

July 16, 2019

Yearly check up The service center was great. Had my car in and out in no time. The only complaint I have with the car dealership is they sell you a new car without a More

by jaboda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 16, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking your time and leaving us such a positive review! We are here to help you with whatever you need. See you next time!

July 16, 2019

Excellent service The service dept lady Rebecca was great. Very friendly. I wanted a oil monitor program. They we're very accommodating when I missed my earlier appo More

by jaynegayhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
Jul 16, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad that you had such a positive experience with our team members! Our goal is to see our customers come out of the dealership with a smile on their face! So, it needs to be a positive one! Thank you so much!

July 16, 2019

Great service Thank you Dan Smith! We were forced to go to the FT myers competitor to have some warranty work done. By the time I left I was so disgusted with h More

by danfavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Jul 18, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking your time and leaving us such a positive review! We are here to help you with whatever you need. See you next time!

July 15, 2019

disappointed it was the simple things, not sure they used the oil type requested, claimed they would wash the truck when finished, did not happen. left the plastic More

by WMG40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of these
Jul 16, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are sorry you had a sub par experience while visiting our dealership. If you could please share with us what went wrong on your visit we will surely share it with management.

July 15, 2019

Oil change Had a oil change for my Jeep Was able to use 21.99 coupon that was sent to my phone. They also sent me a email telling me it was due for device whic More

by zegminner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get names
Jul 16, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking your time and leaving us such a positive review! We are here to help you with whatever you need. See you next time!

July 12, 2019

Recall for jeep part Everybody was very nice, got me in for this recall & fixed it, so I was very happy about that, if we need any more work done we will be back. Thank More

by mmks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking your time and leaving us such a positive review! We are here to help you with whatever you need. See you next time!

July 10, 2019

Help when I needed it. New car that had a tire going low. I couldn't find a nail and the pressure kept fluctuating. From the time I pulled into the Express lane everyone wa More

by rbusher?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jul 10, 2019 -

Cape Coral Chrysler Dodge Jeep Ram responded

We are glad you had such a positive service experience while visiting our dealership,! Thank you so much for taking your time and leaving us this positive review. See you next time!

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