Cape Coral Chrysler Dodge Jeep Ram - Service Center

Great! It took a long time to get the part, but it's in before I head north. Don, the mechanic, was superb in that he believed me when I said there's been a It took a long time to get the part, but it's in before I head north. Don, the mechanic, was superb in that he believed me when I said there's been a noise needing attention since I bought the Jeep. Other dealerships acted like it was my imagination! (Naples Jeep and /Galliana Jeep in Ft. Myers!). Don went the extra mile, putting the vehicle up on a hoist & located the noise and problem! THANKS DON!!!!! Brian was helpful as well, as was Charles? (retired polliceman from Michigan) who shuttled me home and back. More

Ordered wrong part TWICE Had 1130 appointment- for replacement part on my 300. At 1 oclock..they told me that yet again they ordered the wrong part. Took them an hour and a h Had 1130 appointment- for replacement part on my 300. At 1 oclock..they told me that yet again they ordered the wrong part. Took them an hour and a half to figure that out? Seriously? Maybe it wouldn't have been so bad if this wasn't the second time they ordered the same wrong part. More

Oil change Used a coupon for synthetic oil change almost four oil changes for the price of two great deal.in and out quicker than expected .service was great and Used a coupon for synthetic oil change almost four oil changes for the price of two great deal.in and out quicker than expected .service was great and the person helping me was knowledgeable and efficient More

Professional polite great service overhaul it was a excellen I was very satisfied with the crew they were polite and professionals. Great experience. Everyone seemed to work as a team and resolved my issue in a I was very satisfied with the crew they were polite and professionals. Great experience. Everyone seemed to work as a team and resolved my issue in a timely manner. More

Wonderful very helpful and professional Very helpful was able to solve problem quickly and work with my schedule. Pleasant and curtious willing to listen and follow through. Will be back Very helpful was able to solve problem quickly and work with my schedule. Pleasant and curtious willing to listen and follow through. Will be back More

Very good Very friendly and professional.........would recommend dealership to others. My past experiences there have be positive as well. Waiting area is exce Very friendly and professional.........would recommend dealership to others. My past experiences there have be positive as well. Waiting area is excellent as is the coffee. More

Initial Visit First visit was great, we will be back. From the welcome by Brian Hunter to the check out lady, all your personnel were great. Also what a surprise First visit was great, we will be back. From the welcome by Brian Hunter to the check out lady, all your personnel were great. Also what a surprise to have the tech ( I believe his name was Ray) bring in one of our van's air filters that I asked to be changed, and showed it to me to say it was still clean and he recommended not changing it. An honest man who saved me some money. More

Professionalism Courtesy, greeted immediately. Listened to my issues. Made notes of items. Service specials offered and explained. Was completed in a timely manner. Courtesy, greeted immediately. Listened to my issues. Made notes of items. Service specials offered and explained. Was completed in a timely manner. Was what I was quoted. No hidden charges. Pleasurable experience. More

Manifold exhaust bolt broken. Heading back north, when I heard ticking from the engine. Stopped in Cape Carol Dodge for information on how long this would take and if they could fi Heading back north, when I heard ticking from the engine. Stopped in Cape Carol Dodge for information on how long this would take and if they could fix problem. They said they were slammed and would check. The service manager James Byrnes III came over and I explained my problem, he said don’t worry. He ran our vin number and within 3 hours we were on our way. That is one of the best experience I ever had with a dealership. Cape Coral is very lucky to have a great service manager like Mr. Byrnes. More

Great experience Our 2 week old Durango would not start...Roadside Assistance picked it up first thing Monday morning...and it was taken care of by noon. Excellent ser Our 2 week old Durango would not start...Roadside Assistance picked it up first thing Monday morning...and it was taken care of by noon. Excellent service!! More