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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,462 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,462 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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August 19, 2019
Took my worries away Very upset had oil change some where else broken oil stick unable to read oil amount or know if ok thanks to them fixed all good my thanks Very upset had oil change some where else broken oil stick unable to read oil amount or know if ok thanks to them fixed all good my thanks More
by Grammy ann
Employees Worked With
Brian Marshall, Rebecca Dodds
August 19, 2019
Great atmosphere and Blake in Service is very knowledgeable. No matter how many times I go to Cape Coral Dodge, I always have a great experience, great staff and I've even made Jay smile a couple of times. Keep No matter how many times I go to Cape Coral Dodge, I always have a great experience, great staff and I've even made Jay smile a couple of times. Keep smiling Jay, you have a good thing going. Keep up the good work. More
by tdemaline
Verified CustomerEmployees Worked With
David, Vincent, Ann and Rene, Patricia Tolson
August 17, 2019
Service - tire Brian Hunter was the person I worked with at the service center. He was knowledgeable, efficient and very friendly to work with. Would recommend usin Brian Hunter was the person I worked with at the service center. He was knowledgeable, efficient and very friendly to work with. Would recommend using Cape Coral Chrysler Dealership for service on your vehicle. More
by NSWORD
Employees Worked With
Brian Hunter
August 16, 2019
Fast service I received excellent customer service. Rhonda was knowledgable, helpful and explained everything before performing the service. The turnaround to serv I received excellent customer service. Rhonda was knowledgable, helpful and explained everything before performing the service. The turnaround to service my vehicle was quick. Very convenient location as well. More
by Jsam
Employees Worked With
Rhonda Boehmer
August 16, 2019
Great experience Brought my vehicle in for an oil change and routine maintenance. The service attendants were friendly and courteous. The waiting area is clean and com Brought my vehicle in for an oil change and routine maintenance. The service attendants were friendly and courteous. The waiting area is clean and comfortable. The check out process was fast and easy. More
by buzz369
Employees Worked With
Jesus Rodriguez
August 16, 2019
Awesome customer service I brought my vehicle in for service and was treated with the upmost respect and professionalism by Mr. Brian Hunter and Mr. Scott Driscoll. They trea I brought my vehicle in for service and was treated with the upmost respect and professionalism by Mr. Brian Hunter and Mr. Scott Driscoll. They treated me with patience and answered all of my questions that I had. It’s the best customer service I have ever had in a car dealership. They both deserve a raise More
by craigster73
Employees Worked With
Mr. Scott Driscoll, Brian Hunter
August 14, 2019
Fast,knowledgeable, and over all amazing service. dealt with brian hunter and richard lopez. Both great ppl, knowledgeableand get things done. Highest recommendation for this team. Overall customer se dealt with brian hunter and richard lopez. Both great ppl, knowledgeableand get things done. Highest recommendation for this team. Overall customer service is by far amazing. More
by cbno89
Employees Worked With
Richard lopez, Brian Hunter
August 12, 2019
Car service was good Ober picking us up was not we waited al Car service was good Uber picking us up was not we waited all afternoon Uber was not called my sister picked us up ok y Car service was good Uber picking us up was not we waited all afternoon Uber was not called my sister picked us up ok y More
by darlenegareau
Employees Worked With
Brian Marshall
August 09, 2019
brake squeal Could not duplicate brake noise issue at dealership. Service mgr, Scott, performed test drive with me in attempt to locate brake noise the second day. Could not duplicate brake noise issue at dealership. Service mgr, Scott, performed test drive with me in attempt to locate brake noise the second day. Still could not duplicate brake squeal noise. More
by jksurovik02
Employees Worked With
Rebecca Dodds
August 08, 2019
Dishonest and untrustworthy service tech Took car in for two recalls and power steering issues. I was told that that the cost of the diagnosis would be $125 and that it would take about 2hrs Took car in for two recalls and power steering issues. I was told that that the cost of the diagnosis would be $125 and that it would take about 2hrs and my appt was for 10:30am. I called Rhonda at 3pm because I didn’t hear from her. She complained that she had a busy day. Rhonda then went on to tell me that the steering pump and rack tested fine and the mechanic recommended to change the steering fluid with a flush for $150. I agreed and ask when it would be done. I was told it should be done by 7pm. I explained I had things to do and would come in early the next day. I came in at 8am and the car still wasn’t ready. I asked her what was going on and she said they were still working on it and it should be done by 9:30. I ask here again is the power steering good. She told me and my son yes they just need to finish flushing out the system. By around 10:30 I asked again where is my car. Rhonda walked back to the shop and came and just found out the pump was no good and that they weren’t going to charge me for the steering fluid because they were unable to flush the system. I should be refunded the $138 for the diagnosis they didn’t do until that morning and the complete waste of time I spent on waiting at your dealership. I plan on filing a complaint with the better business bureau as well. I suggest you hire people who have automobile and customer service experience for this job. More
by terencekiernan
Employees Worked With
Rhonda
