Cape Coral Chrysler Dodge Jeep Ram - Service Center

not able to cut a key I returned to have a key fob cut/programmed for my 2019 Jeep Wrangler Sahara. The tech was able to program the key, return the key to me and when I we I returned to have a key fob cut/programmed for my 2019 Jeep Wrangler Sahara. The tech was able to program the key, return the key to me and when I went to test it out, I discovered that the blade part of the key was uncut. After talking with the service writer it was determined that they could not do the work, it would have to be ordered since it is "VIN specific". So, another trip will be necessary to have this done. More

Great team & Helpful staff Thank you for you're business in purchasing my 2018 dodge ram 1500. Future Goals with this beautiful truck thank you in purchasing my 2018 dodge ram 1500. Future Goals with this beautiful truck thank you More

Came in with water leak. They replaced radiator. Had to ask them to flush system. Was charged full price for the flush even though the radiator was out of the car. Was surprised that new radiator didn't in ask them to flush system. Was charged full price for the flush even though the radiator was out of the car. Was surprised that new radiator didn't include flush of the rest of the system. Mechanic did good job but did not run car long enough to open thermostat. It opened on the way home and I had to add a half gallon of antifreeze at home. Overall very satisfied. Disappointed in the little things. Rhonda did a good job of keeping me informed as it took quite a while. Why isn't Rhonda listed in your service dept. Will continue to use you. John Weakley More

I thought the service was very good from our service writer Rhonda to the service performed on our car. The job was done In a timely manner writer Rhonda to the service performed on our car. The job was done In a timely manner More

Dan did a great job getting my car taking care of quickly. He kept me informed on the progress of my repairs. Great job a+. quickly. He kept me informed on the progress of my repairs. Great job a+. More

Quick response from parts to service. Quick and friendly responses from the person in the parts department to the service writer. Parts required were in stock and the appointment was made Quick and friendly responses from the person in the parts department to the service writer. Parts required were in stock and the appointment was made quickly and the repairs were made in a timely fashion. More

This is the second time I’ve been to Cape Coral Dodge to take the drift out of my brand new Ram Promaster and after them having it for over five days between the two visits the problem isn’t fixed. I’m extr take the drift out of my brand new Ram Promaster and after them having it for over five days between the two visits the problem isn’t fixed. I’m extremely dissatisfied. More

service I was totally impressed with the overall experience. The service writer was professional in her approach and explained the additions which were avail I was totally impressed with the overall experience. The service writer was professional in her approach and explained the additions which were available to me at no additional charge i.e. car wash. I was extremely impressed with the cleanliness of not only the facility but the fact that most of the individuals wore clean and pressed white shirts. Those individuals wearing the grey shirts were as clean and neat as the others, I notices several if the mechanics who were wearing the blue MOPAR uniforms were exemplary in their appearance. I mentioned this to my advisor and she jokingly said she had a dirt mark on her hand and when I asked to see it she could not point it out. Being in sales most of my 77 years I feel that any problems or impressive service within an organization always begins at the top. I had stopped in at the dealership when I purchased my vehicle and although the salesman at the time was courteous the same could not be said about his supervisor at that time, I am thankful that I took the opportunity to revisit your dealership and had a renewing experience. Truman Cox More

COOL PLACE AND NO MISHAPS YET. PURCHASED MY VERY FIRST NEW VEHICLE FROM THIS LOCATION. SOME DIRECTION WHEN YOU PULL INTO THE LANE WOULD BE GREAT BUT NO COMPLAIN AND NO MISHAPS YET. PURCHASED MY VERY FIRST NEW VEHICLE FROM THIS LOCATION. SOME DIRECTION WHEN YOU PULL INTO THE LANE WOULD BE GREAT BUT NO COMPLAINTS. More