Cape Coral Chrysler Dodge Jeep Ram - Service Center

The dealership is attractive, the staff is friendly and helpful, and the service department is well qualified to diagnose and repair any problem. I will be a return customer. helpful, and the service department is well qualified to diagnose and repair any problem. I will be a return customer. More

fix air conditioner on 2013 Dodge Grand Caravan waited over 3 hours Monday for initial analysis. Parts to fix not in stock. Set appt to come back Wednesday for repair, whole day. Was to be picked waited over 3 hours Monday for initial analysis. Parts to fix not in stock. Set appt to come back Wednesday for repair, whole day. Was to be picked up by Uber "in a minute" for ride. Waited almost a half hour. At 4:30 received call car done and will send Uber to pick me up. 6pm still no Uber, finally at 6:30 one of your people picked me up. Cost was outrageous. I checked the internet for parts and highest at Mopar site was 354.54 for evaporator (68029762ac) and $85.12 for valve (68029727aa). Plus, labor charge was $1187.61. Invoice showed 8 hours. At $125 per hour comes to $1000. total paid was over by $600. And when I finally got back to you Wed to pick up car Hannah was gone, Was told by your people that she was there but now one returned to tell me she had left. Other details I will leave out but honestly it was NOT a good experience! More

warranty work good service although this is the 2nd time for the same issue brian made sure they did a better job this time around. only issue was this service took good service although this is the 2nd time for the same issue brian made sure they did a better job this time around. only issue was this service took 2 plus hours and I was never offered a courtesy vehicle as this is there policy More

Service if 2013 RAM 2500 This was my third visit to Cape Coral CDJR for service on my 2013 RAM with a 6.7L diesel. On all three visits I have experiences long delays in repai This was my third visit to Cape Coral CDJR for service on my 2013 RAM with a 6.7L diesel. On all three visits I have experiences long delays in repairs, poor service and have been charged over MRSP on the parts that needed to be replaced. Shame on me for going back! I have attempted to talk to the Service Advisor and the Service Manager and neither have returned my phone calls. I would NOT RECOMMEND this dealership for any type of service, More

I was a walk-in and Jesus Rodriguez did an inspection of the car oil change filled the washer fluid rotated the tires and even wash the car for me everything was done in an orderly fashion and very quickly, the car oil change filled the washer fluid rotated the tires and even wash the car for me everything was done in an orderly fashion and very quickly, this dealership is first class. More

I have always been treated well by any associate who works here. Appointments have always been scheduled quickly and service time faster than informed regarding wait time. works here. Appointments have always been scheduled quickly and service time faster than informed regarding wait time. More

Still waiting for a refund. Was charged for a oil change even though I am on a service plan. I called twice already unanswered voicemail even though I am on a service plan. I called twice already unanswered voicemail More

Work was good, need to focus on returning vehicle clean Second visit in a week, second time car returned with grease on steering wheel! At least second time wasn't quite as bad. Return vehicle clean! Second visit in a week, second time car returned with grease on steering wheel! At least second time wasn't quite as bad. Return vehicle clean! More

very good This was my first time getting my truck serviced here it was very good they took care of me and my truck and everything was done to my satisfaction This was my first time getting my truck serviced here it was very good they took care of me and my truck and everything was done to my satisfaction cape coral dodge is a lot better than that dodge dealer in FT Myers More

some experience went to get shield for both front seats and had to come back 3 times before right parts were available,passed off to 3 advisors went to get shield for both front seats and had to come back 3 times before right parts were available,passed off to 3 advisors More