Cape Coral Chrysler Dodge Jeep Ram - Service Center

Hassle Free Service I enjoy coming to Cape Coral Chrysler Dodge Jeep Ram. They don't try to make you purchase services that you didn't intend on coming in for. As a women I enjoy coming to Cape Coral Chrysler Dodge Jeep Ram. They don't try to make you purchase services that you didn't intend on coming in for. As a women coming in to get my vehicle service I've always been treated with respect and the representatives thoroughly answer any question I may ask. I used to own a NISSAN Altima and would dread getting my car serviced. Thank you for having a amazing team from the service desk, salesman and guest relation desk. More

Services I was totally shock how well your services is run, from the time I came into your dealership I was welcome by everyone. They keep me abreast on the st I was totally shock how well your services is run, from the time I came into your dealership I was welcome by everyone. They keep me abreast on the status of my vehicle. I would recommend your dealership to everyone. When I am in the market to purchase a new vehicle I will be coming into see you especially a young lady by the name of Anna Mehnert. I always tell people that the service dept is where the business will build good customer services they will bring new people in for services and might buy a new vehicle. More

They charged me $280 to run two Diagnostics of things that I told them needed to be done in the car. Then I was charged $100 for an. The technician also tried to readjust the headliner on my convertible that I told them needed to be done in the car. Then I was charged $100 for an. The technician also tried to readjust the headliner on my convertible and got his dirty hand prints all over the white headliner. The prices they quoted me on the work to be done was absolutely outrageous. I will never going to that dealership for anything ever again and we'll make sure all my friends know not to do it either. More

Poor customer service!! Management needs to learn what customer retention means. I won’t buy another Dodge in my life as they don’t honor their warranty or stand behind defective components they install i customer retention means. I won’t buy another Dodge in my life as they don’t honor their warranty or stand behind defective components they install in their vehicles!!! More

Came in for oil change .Showed Jesus the man I saw the Came in for oil change . Showed Jesus the man I saw the coupon that was e mailed me He done a great job !! On the 10 point inspection that was incl Came in for oil change . Showed Jesus the man I saw the coupon that was e mailed me He done a great job !! On the 10 point inspection that was included They noticed I need tires Jesus showed me they had a promo for buy 3 tires get 1 for a dollar I did and was very happy with the price and results More

I will not bring My car back to this dealership I own a 2016 dodge challenger and this is not the first time that I’ve brought it there for service and was charged even though I have a lifetime warranty on 2016 dodge challenger and this is not the first time that I’ve brought it there for service and was charged even though I have a lifetime warranty on my car. This last time I paid for a brand new part because my left turn signal was out I paid $140 for the part and on the way home from the dealership after they had it for about five days my light came back on that my left turn signal was out so the work was not done even though a new part was paid for. Or there’s a short in my car which I tried to tell them - the garage door opener does not work my radio and iPod flip back-and-forth and my left turn signal works sometimes and then does not work.This has been an ongoing problem and I didn’t even bother to call them because they’re the worst service department there ever was. I am writing a certified letter to dodge headquarters to complain about this department I don’t care to talk to anybody From this dealership I have never had good service from them More

Came in for a recall issue. Only took about 1 hour. After work was done, they washed the truck for me. Excellent service. Will come back in the future. work was done, they washed the truck for me. Excellent service. Will come back in the future. More

Hannah and the Techs were great Hannah is probably one of your best employees and your techs are great, timely service and great customer service. I would definitely recommend others Hannah is probably one of your best employees and your techs are great, timely service and great customer service. I would definitely recommend others to have service done here. More

Service was poor and was sent home with a safety issue. They sent me home with a broken hood hatch. They actually asked if I dropped it off that way They sent me home with a broken hood hatch. They actually asked if I dropped it off that way More