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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
3,759 Reviews

3,759 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 14, 2018

Quick and inexpensive Went for an oil change on 2017 Dodge RAM-all went well and very inexpensive with coupon use. Dealership has friendly people. No attempt to upset. Will More

by Ramguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McCartney
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We look forward to assisting you with your next service needs! Thanks for the five-star feedback!

December 14, 2018

Awesome We are new to Florida and needed to get a oil change and we got right in and they were very friendly to talk to. More

by sherrylfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thanks for the kind words, Sherry! We really appreciate your feedback.

December 14, 2018

Above and beyond Everyone was very nice and professional! They care about what they do! I loved the fact that there was a place where my child could be with me while m More

by cmg81486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Marshall, Rebecca Dodds, Cassaundra Newell
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're so happy to hear this. We go above and beyond for our customers and it feels great to know when the hard work pays off! Thank you so much for taking the time to share this wonderful feedback with us. Take care!

December 14, 2018

Great Service! The young lady who worked with me was very professional and friendly, informed me about the service I requested and quickly checked me in and my vehic More

by bsroshon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy (I think)
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words. We look forward to seeing you again!

December 13, 2018

A/C repair and service Matthew McCartney won me over. I did not expect the service encountrer to go so well. The work was done and everything was explained well. The car More

by jabado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McCartney
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're so happy to hear that we have won you over and we have earned your business. Thank you for this wonderful review and we hope to see you again!

December 13, 2018

Service Great place. Fast and clean service. Got a free car wash. Great location and very friendly staff. Looked at cars while waiting. All in all great exper More

by nilsjohnsen50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're happy to see you had such a great experience! We'll see you again next time!

December 13, 2018

The "Blend door accuator" I first made the appointment and had to wait 10 days to get in. I told them what the problem was, I looked up on line and found that the "blend door More

by daveperkins2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Marshall, Dennis Tagge
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Dave, we are disappointed to hear that this has been your experience at our dealership. We strive to ensure our customers are met with the absolute best in service and we would like to apologize if this has not been the case. Please know this has been forwarded to management. Thank you for your feedback!

December 13, 2018

On vacation Timely service. Follow up was great. We were on a time schedule and they were on it. Appreciated Hertz being onsite and getting us a loaner ASAP. More

by pje247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tagge
Dec 14, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Glad to know you received such a quick and thorough service experience. Thanks for the great feedback!

December 12, 2018

NOT SO IMPRESSED FOUND PARTS FROM THE TIRE ROTATION STILL LYING IN FRONT OF THE PASSENGER SEAT: I HAD SOME COUPONS FOR PROMOTION OF OILCHANGE AND TIRE ROTATION. SO T More

by juergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hey there! Thank you for the feedback despite the experience not being absolutely perfect. We strive to ensure our customers are met with the very best and we are disappointed when this is not the case. Please know this has been forwarded to management Thank you for your feedback.

December 12, 2018

CUSTOMER SERVICE-TOP NOTCH! WE BROUGHT OUR VEHICLE HERE FOR RECALLS. THE CUSTOMER SERVICE WAS SUPERB! WE DIDN'T EVER SPEAK TO ANYONE IN THE SERVICE DEPT. DIRECTLY, JUST THE SERVI More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ANDREW, MATTHEW, BRIAN
Dec 19, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Glad to hear it! Thank you so much for the awesome feedback!

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