Cape Coral Chrysler Dodge Jeep Ram - Service Center

Had my truck back 3 times for the same problem. I talked to the service manager about it no help. I think they were just throwing parts at it. to the service manager about it no help. I think they were just throwing parts at it. More

Very dishonest service dept and arrogant employees. Absolutely the worst service dept. I have ever dealt with. Management acts totally unprofessional and appear to take advantage of senior citizens by f Absolutely the worst service dept. I have ever dealt with. Management acts totally unprofessional and appear to take advantage of senior citizens by feeding you untruths and false promises. They cover up their mistakes and lie to you and then expect you to just take it. Only thing I can say good about this dealership is that the facility is gorgeous; just wish the employees ranked this high. I am in the market for a new vehicle but this place won't get anymore of my business. I might be a senior citizen but I won't sit still when someone is trying to rip me off! Prospective customers...BEWARE! More

Better than I thought it would be. Hannah was my service advisor. She was very knowledgeable and and helpful in explaining things happening with my car. I need some parts to be delive Hannah was my service advisor. She was very knowledgeable and and helpful in explaining things happening with my car. I need some parts to be delivered and then the job can be completed. I only hope things continue to go well. More

I used to feel the way a lot of customers have reviewed 5 stars but since Brian Hunter in service left the service has gone significantly down hill. stars but since Brian Hunter in service left the service has gone significantly down hill. More

I bought my vehicle here new in 2019 and I had it serviced here and each time I brought it in for service they made a mistake each time by either putting to much oil in or the wrong oil. And since th serviced here and each time I brought it in for service they made a mistake each time by either putting to much oil in or the wrong oil. And since this my oil pressure has been steadily dropping. I am very dissatisfied with this dealer so I warn everyone. More

Well done I called to make an appt. and from there to drop off, to explanation of repairs, final delivery all painless and a well earned 10! I called to make an appt. and from there to drop off, to explanation of repairs, final delivery all painless and a well earned 10! More

Top Shelf Customer Service Great service - from start to ending car wash - the new radio was installed and operational in less than an hour - professional from start to finish Great service - from start to ending car wash - the new radio was installed and operational in less than an hour - professional from start to finish More

Recall Inspection I took my 2020 Chrysler Pacifica PEHV for a recall inspection. In addition to the inspection, fluids were checked/topped off, a complete safety inspe I took my 2020 Chrysler Pacifica PEHV for a recall inspection. In addition to the inspection, fluids were checked/topped off, a complete safety inspection was conducted, and the vehicle was washed. The staff was very friendly and professional. The customer lounge is outstanding with plenty of new vehicles to check out. Thanks to Alex Cordova and the rest of the team for making a service appointment such a pleasant experience. Alex followed up after the visit to insure all was well. More

Fast service We have 8 Pro Master vans and always get to have them serviced right away. I need diagnostics to be run any time I have an engine light come up or lig We have 8 Pro Master vans and always get to have them serviced right away. I need diagnostics to be run any time I have an engine light come up or lightning bolt and they always get right to it and correct the troubles that I can't get other repair company's to do. More

Ray the service department manager refused to give me a discount on my service when it was the dealerships fault. My time and inconvenience due to your alignment machine being broke. I got no phone call an discount on my service when it was the dealerships fault. My time and inconvenience due to your alignment machine being broke. I got no phone call and had to wait 20 minutes before someone came to tell me. Then I was told they were going to call me when it’s fixed. Never called. Will think twice about service at this dealership again. More