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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
5,030 Reviews
Today:Open today 7:00 AM - 7:00 PM
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5,030 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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December 19, 2020
Nice staff. They help you right away....no waiting to find someone. Service Department is very professional as well. Only problem was they were going to wash my car after oil change, etc...and it just lo find someone. Service Department is very professional as well. Only problem was they were going to wash my car after oil change, etc...and it just looked like they sprayed some water on it and that was it. I didn’t expect a thorough wash because it was “free”, but I did expect it to be a lot cleaner on outside than it was coming in. I understand it was a “courtesy wash” but I ended up having to rewash it the minute I got home...lol. Other than that, they were great. More
by zgg1051
Verified CustomerEmployees Worked With
SONJA NOEL, HANNAH DONOHUE
December 19, 2020
My service experience was excellent. The service advisor called me with updates and let me know of the progress of the repair. Very pleased and will return. called me with updates and let me know of the progress of the repair. Very pleased and will return. More
by mike.marciano
Employees Worked With
Raymond Powers, Juan Flores
December 17, 2020
It was average. I think customer service could be improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed adviso improved. But I believe that may be hindered by the overwhelming amount of people showing up at the same time for service and the understaffed advisors. It was not personable, not above and beyond not exceptional service. It was merely ‘meh’. More
by firegio84
Employees Worked With
December 17, 2020
I had 2 cars serviced and the process was easy. Booking appointments online and dropping the cars off was a breeze. The young lady that took care of me for both vehicles was friendly and efficient. The fa appointments online and dropping the cars off was a breeze. The young lady that took care of me for both vehicles was friendly and efficient. The facility is very nice and the service department is easy to get into and out of. All in all a good experience. More
by turkbaron
Employees Worked With
HANNAH DONOHUE, Juan Flores
December 16, 2020
Very disappointed with the Service Department. Had to have vehicle towed to dealership because it was not diagnosed or fixed correctly the first time. I am not sure if the service writer did not communic have vehicle towed to dealership because it was not diagnosed or fixed correctly the first time. I am not sure if the service writer did not communicate properly with the technician or if the technician took the quickest but incorrect solution of a "dead battery" More
by HMD
December 16, 2020
I switched from other dealership, so far our business relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. relation going very smoothly. Prices are fairly good, service is ok. Short time waiting for a service appointment. More
by jakubfabinski
Employees Worked With
December 16, 2020
Had my car in for an oil change and rotate and while waiting, the service director Raymond Powers kept looking towards my. 12 year old daughter. She was very uncomfortable as she was wearing a skirt. Th waiting, the service director Raymond Powers kept looking towards my. 12 year old daughter. She was very uncomfortable as she was wearing a skirt. This will not be the last you’ll hear about this! More
by Chryslerfanforver
Employees Worked With
Raymond Powers, Juan Flores
