Cape Coral Chrysler Dodge Jeep Ram - Service Center

Warranty Repair Attended the dealership regarding an issue with the climate control. The issue was quickly analyzed and the part order in. A follow-up appointment wa Attended the dealership regarding an issue with the climate control. The issue was quickly analyzed and the part order in. A follow-up appointment was scheduled a few days later, The part was replaced within the timelines they had promised. More

Excellent Customer Service Being from out of town and looking to a long trip home I decide to get an oil change on my 2017 Wrangler Sahara Unlimted. Upon arrival(I had an appoi Being from out of town and looking to a long trip home I decide to get an oil change on my 2017 Wrangler Sahara Unlimted. Upon arrival(I had an appointment) the tech advisor informed me that it will be an hour as there are several customers ahead of me. Being the a "'I do not like to wait kind of guy" I moaned but agreed to wiat. Within a half hour the advisor approached with the news that my oil change was complete and that there was no charge since there remained a complementary oil change from when I purchased the Jeep. This was a double bonus as Jeep maintains universal information on the vehicle (very helpful) and the advisor met my expectations--not always obtainable these days. I appreciated the level of customer care and understanding of the customers needs. In my line of business this is the type of support and understanding of the customers needs I look for and expect. I know my expectations are high but in todays business enviroment we all need to be more focused on the customer and this dealership and Cassaundra did exactly that!! thank you Harry Palin Compliance Manager Global Supply Chain Pratt & Whitney United Technologies Corporation More

New dealer, nice location, good people Well staffed new dealership. Good waiting area. Service as promised. Lots of inventory for browsing new vehicles. Will certainly use Cape Coral D Well staffed new dealership. Good waiting area. Service as promised. Lots of inventory for browsing new vehicles. Will certainly use Cape Coral Didge, Jeep, Ram again. More

Super friendly service Super helpful and friendly service. Dealership with the service center like this is long overdue in the Fort Myers/ Cape Coral area. I will be bringi Super helpful and friendly service. Dealership with the service center like this is long overdue in the Fort Myers/ Cape Coral area. I will be bringing my car here in the future. More

Happy The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband The service reps are very helpful and pleasant. I dealt with a Rebecca and she knew her job. We were so impressed we made a appointment for my husband's car. More

Service visit The issue for which I brought my RAM in turned out to be no problem found. Service advisor and technician explained things very clearly. The new beau The issue for which I brought my RAM in turned out to be no problem found. Service advisor and technician explained things very clearly. The new beautiful facility was a bonus! More

Worth the drive!! My Fiat is not from there, of course, but your dealership just got the best person I know from car dealerships in this area, Maurizio Randazzo, who kn My Fiat is not from there, of course, but your dealership just got the best person I know from car dealerships in this area, Maurizio Randazzo, who knows all about customer service, and since I bought 4 cars so far from him, and now have NO desire to go back to the other dealership, I called him to see if your dealership could do my oil change and service, and I wanted to look at a car for someone else. He invited me to come out there, it was clean, big, and beautiful, so I’m sure we will be coming out there from now on. I hope the future is Fiat, so I could get warranty work if I needed. Good job bringing Maurizio there, I also met a few others who showed me around the lot, the young man that cleaned my car was great, and I recognized a few others from the old dealership. Sam, one of the service attendants, stood with me while I waited for someone to write the car up, and was very hospitable. Customer Service is very important to me. More

Oil Change and tire rotation Rebecca facilitated the service appointment and did an excellent job from start to finish. She was very professional and accommodating. Even gave me Rebecca facilitated the service appointment and did an excellent job from start to finish. She was very professional and accommodating. Even gave me a tour of the new facility More

Wait and wash I waited for at least 10 minuets for a service rep. to show up and write me up. The time I was quoted, 45 min. Was less than actual for oil change and I waited for at least 10 minuets for a service rep. to show up and write me up. The time I was quoted, 45 min. Was less than actual for oil change and tire rotation. Second issue was the car wash. Vehicle came out with water spots allover but was ok until it dried and left spots all over the vehicle. The water spot were soap residue. NO RINSE HAPPENED!! More

took awhile but was great service Had very helpful service, brian was very helpful and explain what was going on and if had any problems in the future to let him know Had very helpful service, brian was very helpful and explain what was going on and if had any problems in the future to let him know More