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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
3,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,459 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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October 26, 2018
Not ready for customers yet! I'm a loyal customer of Chrysler and I service my vehicle every 6 month whether it needs it or not and not being your first priority is a huge disappo I'm a loyal customer of Chrysler and I service my vehicle every 6 month whether it needs it or not and not being your first priority is a huge disappointment. I usually get the car serviced in Fort Myers and was very happy to hear the Cape center had opened. Two weeks ago I took the car in for an oil change, tire rotation and decided to have the window wipers replaced. Service was very limited at the time and equipment was not fully available. Due to not much rain I had not used the new wipers until recently and noticed the wipers did not fully cover the windshield. I returned and questioned that these were not correct. Yes, they were the wrong size. My next disappointment was they didn't have any for my model (Chrysler 300S) and they were being ordered and expected to be in the next day and promised a phone call. Today came and went-no wipers, no phone call. A followup call would have been appreciated. I shouldn't have to make three visits for simple service. I'm not saying this dealership isn't great looking and the staff isn't great- both are but you are not ready to be open to the public. Until you are fully equipped to service your vehicles I will return to Fort Myers after I get the wipers replaced. More
by dellis10352
Verified CustomerEmployees Worked With
I would prefer not to mention an employee's name.
Helpful October 26, 2018
In and Out The team at Cape Coral CDJR was great. I was able to get in quickly and without much wait once my car was back in the service bay. Waiting area was cl The team at Cape Coral CDJR was great. I was able to get in quickly and without much wait once my car was back in the service bay. Waiting area was clean and the staff was very friendly. More
by TIMH3
Employees Worked With
Jay Ganzi, Brian Marshall, David Barrett, Marty Martin, Raymond Ravencrest
October 25, 2018
Great service center, thanks Brian Completed the repairs in good time and kept me up to speed on the repairs required and cost involved. No hidden problems or costs. Great experience Completed the repairs in good time and kept me up to speed on the repairs required and cost involved. No hidden problems or costs. Great experience More
by Mike
Employees Worked With
Brian Marshall
October 24, 2018
Unbelievable Experience! Brought my Jeep in for service and was blown away with this dealership! I was greeted immediately upon arriving by Brian in service. He was very helpf Brought my Jeep in for service and was blown away with this dealership! I was greeted immediately upon arriving by Brian in service. He was very helpful and guided me through the entire process. He kept me informed throughout the entire process and really impressed me! The faculty is as nice as I've ever seen. I have definitely found my dealership! More
by edwardosworld@gmail.com
Employees Worked With
Brian Marshall
October 24, 2018
Finally, a good jeep dealer in Cape Coral I used to drive to Punta Gorda to have my jeep serviced because I didn’t like the “annoyed” staff at Galeana. Now I have a decent dealer in Cape Coral I used to drive to Punta Gorda to have my jeep serviced because I didn’t like the “annoyed” staff at Galeana. Now I have a decent dealer in Cape Coral. Thanks Matt. More
by Rick Starr
Employees Worked With
Matt McCartney
October 23, 2018
Finally the best dealer in Cape Coral I have been to all the dealers in Cape Coral and this dodge dealer is by far the best appearance and best service. No need to travel out of Cape cause I have been to all the dealers in Cape Coral and this dodge dealer is by far the best appearance and best service. No need to travel out of Cape cause they have state of the art equipment and technology. Brian is my service guy who is awesome! And the owner Jay is an awesome guy. Thanks for taking care of my truck! More
by mailtoome1
Employees Worked With
Brian Marshall, Carlos De Los Santos
October 23, 2018
Excellent service adviser My service adviser Rebecca was great. She told me how long it would take and my vehicle was ready when she said it would be My service adviser Rebecca was great. She told me how long it would take and my vehicle was ready when she said it would be More
by richfred01
Employees Worked With
Cashier was very helpful , Rebecca Dodds
October 21, 2018
Cape Coral dodge & Jeep Great new dealership in Cape Coral Fl. State of the art building & very nice people. Good selection of cars & trucks also. I’ll be buying my next car Great new dealership in Cape Coral Fl. State of the art building & very nice people. Good selection of cars & trucks also. I’ll be buying my next car from them More
by 239cane
Employees Worked With
Brian Marshall
October 19, 2018
My 2015 Charger issue Let me first say I have never been to a nicer dealership in my life. I was greeted and helped by a wonderful and professional service representative. Let me first say I have never been to a nicer dealership in my life. I was greeted and helped by a wonderful and professional service representative. Becky listened and understood my issue. It was well documented in my opinion. However when I got my car back the symptom was still present. Trip #2 and this time the problem was identified (I hope). My only complaint is I was charged $440 for a repair I did not need. Let’s hope trip #3 corrects my problem and it is covered by my MaxCare warranty that I purchased for a very large price tag. Having said all of this. I am overall happy with your efforts to make my Charger healthy again. Great facility and great staff. More
by PlymGTX
Employees Worked With
Rebecca Dodds
