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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.2
3,458 Reviews

3,458 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 30, 2018

First class! Great personal sevice and vehicle service. Dealership is gorgeous, with more to see than I had time for. My go to dealership, without the drive to More

by harry1032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Kish
Oct 31, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us this wonderful feedback. We hope to see you again!

October 30, 2018

First service I ran in to the brand new dealership to get my first service. Andrew greeted me and treated me like family. I was very comfortable during my wait and More

by pmeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service
Oct 31, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

When your with us, you're always family! Thank you so much for the positive feedback and we look forward to seeing you again!

October 29, 2018

Oil change and tire balance/rotation Quick and easy process. Didn’t get bombarded with add-ins to my scheduled service. Car went through detail very clean. Friendly staff from entry to ex More

by rherring6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Oct 31, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

We're glad to hear it. Exactly the way the service process should be! Quick and easy! We'll catch you next time!

October 28, 2018

Oil change and tire rotation Service was performed in a professional and timely manner. This my first time here. Had driven to Fort Myers or Punta Gorda for service in the past. More

by sjwilson56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
October 28, 2018

A wasted day. I took my truck in to have a handful of recalls and a couple of other issues taken care of on a Saturday morning. The service reps were polite and pro More

by md13harley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca Dodds
Oct 30, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hello Md13harley Thank you for your positive feedback regarding our service department. I also apologize that we let you down on the sales side. This certainly is not the impression we want to leave on you. Please know that your feedback will be addressed and corrected immediately. I would personally like to assist you in a Jeep purchase and give you the VIP treatment that you deserve. Please call me to schedule an appointment to discuss all of your options. Thank you, Angel Russell Sales Manager 239-424-7419

October 27, 2018

Poor and slow service. Upon arrival, several employees asked what I was there for and told me someone would take care of me soon. I waited for quite awhile before I was tak More

by facmech666768
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I never got the name of anyone.
Oct 30, 2018 -

Cape Coral Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. I apologize that we have let you down. I know there is not a way to change a first impression but we certainly would like the opportunity to regain your confidence in our dealership. Please contact Rob Gable, Service Director, at 239-500-0000 ext 70610.

October 27, 2018

Great experience I was greeted promptly at the time of my appointment, The service writer explained everything to me, and took me on a tour of the facility. I waited f More

by overseer54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Dodds
October 27, 2018

A pleasant experience Most professional service, nice clean and convenient, very happy with their service. The service tech was most helpful in fixing my u connect phone s More

by carolmcdougal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
October 26, 2018

Regular Maintenance Had an oil change and tire rotation completed. The service rep was informative and kept me updated regarding the service progress. The customer wait More

by denwink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
October 26, 2018

Beautiful New Facilities with Friendly Staff You can't beat it. Beautiful new building with the friendliest staff. Matthew in service not only took care of my oil change but notified me of an ope More

by CARLOS.HERNANDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew McCartney