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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
3,759 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,759 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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June 03, 2019
Courtesy Very friendly. They took good care to see that I was extended very good experience. I would go back to this business again . I liked their use of Ub Very friendly. They took good care to see that I was extended very good experience. I would go back to this business again . I liked their use of Uber. Great experience. . More
by westleywankel
Verified CustomerEmployees Worked With
Jose, Brian Marshall
June 03, 2019
Great Service Got to the dealership a little early for my appointment. They came right out and had me finished in the time frame they said. Service people were very Got to the dealership a little early for my appointment. They came right out and had me finished in the time frame they said. Service people were very nice. Will definitely go back to the cape dealership for services. More
by Troy
Employees Worked With
I didn’t catch the Techs name that worked on my vehicle, but he was very nice. Removed the plastic and paper before I entered the car., Joseph Aviles
June 01, 2019
Paint blemish from assembly plant Jay and Rob sent me to Cape Coral Collision to fix a factory defect. Cape Coral Collision did a good job. They were very eassy to work with. Jay and Rob sent me to Cape Coral Collision to fix a factory defect. Cape Coral Collision did a good job. They were very eassy to work with. More
by GORDONSHORT1978
Employees Worked With
Jay Ganzi, Rob Gable, Brian Hunter
May 31, 2019
Perfect Quick Service. Came in for a quick service, I was greeted with smiles and was quickly acknowledged of my needs. Upon completion of the service, the wash was perfect, Came in for a quick service, I was greeted with smiles and was quickly acknowledged of my needs. Upon completion of the service, the wash was perfect, the price was reasonable, and there were no forced sales. More
by jlhideg
Employees Worked With
Jose
May 31, 2019
New shop good service Good clean facility, friendly staff, good communication about vehicle service progress, Comfortable waiting area, good selection of new Jeep's to bro Good clean facility, friendly staff, good communication about vehicle service progress, Comfortable waiting area, good selection of new Jeep's to browse, need to trick out some gladiators! More
by martin.waggoner
Employees Worked With
Blake
May 30, 2019
?reply to questionair The “work seems to be satisfactory, was looking for dealer down here as live here and Ohio, down here 6 times a year, family uses also.Truck stays her The “work seems to be satisfactory, was looking for dealer down here as live here and Ohio, down here 6 times a year, family uses also.Truck stays here. The problem I experienced was communication and that is a big part of service. If work proves satisfactory would try again. Still watching for leak on air cond’t as could not find but recharged and used colored fluid so if/ when it does your tech can find and repair More
by marvindarby
Employees Worked With
Rhonda, Marty Martin
May 29, 2019
Service Appointment I received an offer, VIA e-mail, for an oil change for $12.95 and new windshield wiper blades for $19.99 and I was happy to get a deal being retired a I received an offer, VIA e-mail, for an oil change for $12.95 and new windshield wiper blades for $19.99 and I was happy to get a deal being retired and on a fixed income. When I received the bill I noticed a $12 Labor Charge and another Charge of $8.01 for Misc.....no explanation for what. I never was charged a labor charge for an oil change and to put the wiper blades on ( I DID THE LAST PAIR) it took 5 minutes for BOTH! Anyway....I got a car wash, outside only, and the bill was $65.76. I probably would have had the work done anyway, but it would have been nice to TELL the customer they Charge for Labor for an oil change or windshield wiper blade replacement. More
by RBRANDICS
Employees Worked With
Matthew Berkowitz, upon request by me, let me test drive a 2019 Pacifica Limited. It was a very smooth ride and I told him when the 2020's come out I will be back to see him.
May 29, 2019
In for multiple service items New FCA dealership best customer service I have received compared to other FCA dealerships in same area. Deluxe customer waiting area with free WiFi, New FCA dealership best customer service I have received compared to other FCA dealerships in same area. Deluxe customer waiting area with free WiFi, everyone I met from Service, Sales were very friendly even other customers I saw no one else grouching or angry good vibes the whole time I was in for service. Only wished they had opened new dealership one month earlier and I would definitely made my purchase here. More
by jvfair
Employees Worked With
Sorry forgot name, my bad habit
May 29, 2019
checking tires answered my questions. Gave some very good info and went ahead and tried to alleviate the issue . Service dept was very helpful and went above to hel answered my questions. Gave some very good info and went ahead and tried to alleviate the issue . Service dept was very helpful and went above to help with a situationi More
by jhitthetrail28
Employees Worked With
Jose
May 25, 2019
Worse Service from aa dealer I have ever had. Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rot Took my Ram 1500 there to do a 132000 mile check out since I will be traveling to Indiana in a couple of weeks. Changed oil, replaced rear brakes, rotated tires, replaced the linkage from 4 wheel drive shifter to the transmission. etc. Left the truck over night and picked up the next day. Over the weekend I noticed a vibration so I called And took the truck back the next day. They wanted to charge me $79.99 for a wheel balance, which I thought was absurd. I left and will not be back. I'll take the truck to Gettle in Punta Gorda since I have had excellent service there in the past. The only reason I went to CCDJR is because I live in the Cape. More
by Jake
Employees Worked With
Rhonda
