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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,636 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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January 13, 2021
My advisor was excellent. She was very though and nice. My advisor was excellent. She was very though and nice. The only issue was that my vehicle wasn’t washed. That was a little disappointing. My advisor was excellent. She was very though and nice. The only issue was that my vehicle wasn’t washed. That was a little disappointing. More
by mburns725
Verified CustomerEmployees Worked With
Christine , Juan Flores
January 12, 2021
I did not receive a copy of my inspection. They did not put air in the tires even though the sensor stated to fill to 38. The service guy took my car back into the garage to fill tires. Fluids were not top put air in the tires even though the sensor stated to fill to 38. The service guy took my car back into the garage to fill tires. Fluids were not topped off. I ask the guy who was assisting me or a copy of the inspection, it appeared that he was creating it on his tablet. I watched him with the stylus tapping the screen like he was filling in the bubbles. He was not able to print it out or send me a copy via email. My experience here was not a good one. I am new to Ft Myers and chose Cape Coral location due being closer to me. My next appointment will be at the dodge/Chrysler dealership in Ft. Myers. Hopefully, I did not receive the treatment that I received because I’m a female. More
by resnees
Employees Worked With
January 12, 2021
Replace bad TireIt took 30 minutes to get service Replace bad Tire It took 30 minutes to get service advisor Total wait time 4 hours Black wall tire does not match Cost $300.00 Replace bad Tire It took 30 minutes to get service advisor Total wait time 4 hours Black wall tire does not match Cost $300.00 More
by shallcgc
Employees Worked With
SONJA NOEL
January 12, 2021
This dealer is very professional and helpful. Our service department person, Javier Gonzalez went above and beyond to help us. We were very satisfied with our visit. service department person, Javier Gonzalez went above and beyond to help us. We were very satisfied with our visit. More
by mlee17
Employees Worked With
JAVIER GONZALEZ
January 12, 2021
Fran was very welcoming and made sure everything was completed properly. The check out process was very efficient as well. Thank you for the service. completed properly. The check out process was very efficient as well. Thank you for the service. More
by slwbanks
Employees Worked With
Fran
January 12, 2021
Best service dept east of Texas, in and out, great service, great atmosphere deserves more than 5 stars, Jay does a great job making you feel at home. service, great atmosphere deserves more than 5 stars, Jay does a great job making you feel at home. More
by florida_pm
January 12, 2021
Sonja was more than excellent during this visit... she was friendly, efficient and even took time out to find better coupons than the one that I had come in with so my overall bill was LOWER than original was friendly, efficient and even took time out to find better coupons than the one that I had come in with so my overall bill was LOWER than originally estimated! That’s the kind of service that will keep me coming back over and over. More
by amithapac
Employees Worked With
SONJA NOEL
January 11, 2021
Coordinating between departments need to be addressed. Parts and service. Made my appointment after I was told that parts were in stock, talked to service and schedule repair time. I took the addressed. Parts and service. Made my appointment after I was told that parts were in stock, talked to service and schedule repair time. I took the day off to keep my appointment. Day of the appointment I was told parts are in Orlando... Come on! Cost me $400 and a days pay.., More
by butchema
Employees Worked With
Alex Oharriz
January 11, 2021
Never been more disappointed I was "d $80 for an oil change On the phone And they tried to charge me $227 That isn't all change On the phone And they tried to charge me $227 That isn't all More
by perfectsealandstripe
Employees Worked With
Really not sure the name of the lady that was taking care of me, SONJA NOEL
January 09, 2021
My tires were rotated and felt weird afterwards. I had to go have the front lugs tightened more at a tire shop. They were minimally lose about a quarter turn but I could tell something wasn't right. go have the front lugs tightened more at a tire shop. They were minimally lose about a quarter turn but I could tell something wasn't right. More
by Sjanaia
Employees Worked With
HANNAH DONOHUE
