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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,636 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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February 05, 2021
We took our dually in for a full diagnostic. First estimate came out to $5xxx.xx. then the second one hit $8xxx.xx. The final one was $96xx.xx. They charged everything up until the last screw that was estimate came out to $5xxx.xx. then the second one hit $8xxx.xx. The final one was $96xx.xx. They charged everything up until the last screw that was put in. When I arrived for my truck on Jan 20, 2021 my fenders were broken and one of my wheel covers were missing! There was also loose parts under my hood. We told the service advisor Javier and he took the truck back and had a fender replaced and tighten the loose parts under the hood. (Dipstick to be exact) He told us he couldn't do anything about the wheel cover. We took the truck home and on Feb 3, 2021, the check engine came on! The service was horrible. More
by Monica
Verified CustomerEmployees Worked With
JAVIER GONZALEZ, HANNAH DONOHUE
February 05, 2021
Very good, and the service people were courteous.. I am happy with the mechanics. Nice waiting room with refreshments. I would recommend this company to others happy with the mechanics. Nice waiting room with refreshments. I would recommend this company to others More
by bobmongellcarcare
Employees Worked With
Other Employees :
Jeffrey Stuart, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, SONJA NOEL, HANNAH DONOHUE, Juan Flores
February 05, 2021
The young lady was very courteous and answered all my questions. She came back and kept me informed as to progress on my car. And had explained everything to me. questions. She came back and kept me informed as to progress on my car. And had explained everything to me. More
by mratoz28
Employees Worked With
Cynthia Veopaseuth
February 04, 2021
Absolutely totally disappointed I was told to come back I would have a free oil change at 6000 miles had my tires rotated for free since I disgusting that I get charged $50 after I took out a program that's would have a free oil change at 6000 miles had my tires rotated for free since I disgusting that I get charged $50 after I took out a program that's costing me $35 a month for 5 years average for my car I will never come back to the dealership a g a i n John Rhodes More
by RHOADS1950
Employees Worked With
Raymond Powers
February 04, 2021
Having a nightmare getting my Chrysler van transmission repaired. They have worked on the same issue twice, charging me each time, it's back now. All within 200 miles and one month. Not sure they have any repaired. They have worked on the same issue twice, charging me each time, it's back now. All within 200 miles and one month. Not sure they have any competant transmission guys! To make matters worse, (although they have my phone number on file) they called my ex-wife... So I didn't get appropriate communication. More
by langenfeld.home
Employees Worked With
SONJA NOEL
February 04, 2021
First time visit to the dealership for an oil change, tire rotation and a check of my brakes. Very quick turnaround. Received good guidance on my brakes, didn't try to sell me anything. I was very hap tire rotation and a check of my brakes. Very quick turnaround. Received good guidance on my brakes, didn't try to sell me anything. I was very happy with my experience. But one observation, employees were professional, but very reserved, like they were not very happy, and I spoke to several as I walked around. I spent 20 years working in the auto industry, and have been to many dealerships. Never had that experience. The facility and inventory was very impressive. Cost was 25% higher than what I pay in Michigan. More
by billburk4
Employees Worked With
Juan Flores
February 04, 2021
Very good service.Drivers who picked up and returned my truck were very courteous.Mechanic called to inform me of the fact my battery needed replacement.Good call.The positive post was loose.I did replace truck were very courteous.Mechanic called to inform me of the fact my battery needed replacement.Good call.The positive post was loose.I did replace the battery myself and the check engine light went off after being on for many months.Phone call with service lady{forgot name} went very well. More
by carl.thiele
Employees Worked With
Other Employees :
Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, SONJA NOEL, HANNAH DONOHUE, Juan Flores
