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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,636 Reviews

4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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February 17, 2021

I’m still waiting on a call back to finish our appointment but apparently Ryan has just been too busy or the service manager who I left a message on his voicemail More

by wiring4you
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Maxey
February 17, 2021

"MPI checkup plus" was all all green, with the exception of "Brake Fluid" which designated "red". When asked, Ryan told me it was not something I should not be concerned. More

by johnwdorsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Maxey
February 17, 2021

Always a good experience. I make my appointments online. When I arrive, there is no waiting, there is always a CC CDJR representative there to greet me. And I am back on the road in 1.5 hours. More

by eraehgfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAVIER GONZALEZ
February 16, 2021

I set an appointment, was seen at the selected time, and service was as I expected it to be. Fast, courteous, and professional. When cashing out I even forgot my coffee mug in the counter, within 15 minute More

by hitman2579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mechnert, SONJA NOEL, HANNAH DONOHUE
February 16, 2021

Best service experience ever! Was greeted as soon as I Best service experience ever! Was greeted as soon as I pulled up to the service area. Service advisor was knowledgeable, friendly, attentive and had More

by hawgline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Duncan, SONJA NOEL, HANNAH DONOHUE
February 16, 2021

Excellent job by Cynthia in Service. I was so happy with her service on my Jeep, I ended up buying a new 2021 Durango, too! Great job! More

by pdownes222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia., Quentin Burgess
February 15, 2021

Great service! Prompt attention by staff, comfortable waiting area, good coffee. Only problem was no donuts!! Time to complete service as promised.... I’ll definitely be back. More

by capnben22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
February 14, 2021

I know no one will read this but I purchased 4 oil changes (buy 3 get 1 free). When I came to have my 3rd oil change I was informed I had to pay $80 for today’s oil change. I was informed you had no More

by Dr. Landis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I received a conventional oil change (every 3000 miles) but the sticker on the window says next oil change is in 6000 miles (that would be synthetic oil change. So now I don’t know if conventional oil was used or synthetic oil., Juan Flores
February 13, 2021

Great accurate service. Jeep dealership is clean, friendly, on time. Very nice place to not only purchase a Jeep but buy a new Jeep. Thanks More

by megraham58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
February 12, 2021

Great experience!! Staff was very attentive and helpful. Waiting area very comfortable and welcoming. Coffee was available but sadly no donuts!! I’ll definitely be back for future service! More

by capnben22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
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