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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,656 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,656 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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April 01, 2021
I went to a few other dealerships in the area to get service on my vehicle and experienced judgement, bad attitudes and non competitive prices. That was not the case with Cape Coral Ram, everyone was fr service on my vehicle and experienced judgement, bad attitudes and non competitive prices. That was not the case with Cape Coral Ram, everyone was friendly and went above and beyond to accommodate my trucks needs. A+ I own an insurance agency in town and will definitely be recommending this dealership to friends and family. More
by david
Verified CustomerEmployees Worked With
Brian, Juan Flores
April 01, 2021
I feel I'm being cheated. I bought a Chrysler Extended warranty and was told the most I would have to spend would be $100 per visit. Every time I bring the Pacifica in with a problem I'm told there will b warranty and was told the most I would have to spend would be $100 per visit. Every time I bring the Pacifica in with a problem I'm told there will be a $150 diagnostic fee for each problem and then if the car needs an "update" there will be a fee for that and none of this is covered by the extended warranty. Give me a break. The Pacifica occasionally bucks so hard it feels like you've been hit from behind, I was told this is because 2 different people drive the car and the transmission can't adapt to 2 people. You sold me a car that only 1 person can drive?? I was told I could pay $150 to relearn the transmission but that wouldn't really solve the problem! More
by lakelonely
Employees Worked With
HANNAH DONOHUE, Juan Flores
April 01, 2021
my sons car needed to be evaluated and serviced. he was very pleased with the assistant communications, considerations and final outcome. Michael Castori provided the best cost effective approach for repa very pleased with the assistant communications, considerations and final outcome. Michael Castori provided the best cost effective approach for repairs. Well done More
by ricdoran
Employees Worked With
Michael Castori
April 01, 2021
people at the counter do not acknowledge you ,service takes to long , they make you feel like your an inconvenience to them . we bought two vehicles at the same time ,over $100,000 and get no respect wh takes to long , they make you feel like your an inconvenience to them . we bought two vehicles at the same time ,over $100,000 and get no respect when we come in , next time we will go somewhere else to purchase if this doesn't get fixed More
by arroyo96
Employees Worked With
JAVIER GONZALEZ
March 31, 2021
I received an email coupon from the dealership dated 3/5/2021 for a four oil change package of semi-synthetic oil for $59.95. It must be presented by 3/31/2021. I have attached the coupon. I called i 3/5/2021 for a four oil change package of semi-synthetic oil for $59.95. It must be presented by 3/31/2021. I have attached the coupon. I called in the week of 3/22/2021 and asked for service. I told the person what I have and made an appointment for 3/30/2021. She told me to bring the coupon. Upon arriving, the attendant looked confused when I gave him the coupon. He informed me that the manager told him not to honor it. I asked to see the manager and he told me that they were no longer honoring the coupon, but wanted me to buy another package. Sounds like bait and switch. I told him that if he wanted to honor the coupon that I was sure he could and that I would not be buying any vehicle in the future from them. I would not believe anything said to you about service or buying a car, if they would not honor their own coupon. More
by chuck
March 31, 2021
I’ll will never do business here again. Brought my Jeep in for a repair that was covered and approved by my $3000 extended warranty. And they refused to fix it because they won’t get enough money for it. P in for a repair that was covered and approved by my $3000 extended warranty. And they refused to fix it because they won’t get enough money for it. Pawned me off to a non Jeep, auto glass shop to replace my sunroof with a used one. Was told his guys don’t work for free. More
by lisamartin7972
Employees Worked With
Mike
March 31, 2021
Pros: Good job, great communication, high qualityCons: Pros: Good job, great communication, high quality Cons: Expensive, they forgot one task which was requested to complete (but also did not charge for Pros: Good job, great communication, high quality Cons: Expensive, they forgot one task which was requested to complete (but also did not charge for it) I definitely recommend this place. Very professional. More
by freidlteam
Employees Worked With
March 31, 2021
Great service! Service Rep was extremely polite & kept me informed about my car. Got my car back a day before date promised. Fast service. Friendly service me informed about my car. Got my car back a day before date promised. Fast service. Friendly service More
by beckyt2us
Employees Worked With
Stephen Nardone
March 31, 2021
Steven from service is the best, very understanding and explains everything little thing to make sure you are aware of what you’re getting. Thanks explains everything little thing to make sure you are aware of what you’re getting. Thanks More
by jannisevega
Employees Worked With
Steven Herrera
