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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,000 Reviews

4,000 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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November 18, 2024

My jeep was in for repair three times this year. the First two times I waited weeks for parts and the last time I paid. After a rough year, I lost confidence in the brand. The folks in service were More

by carter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Took my car early for the appointment and fixed it within 24 hours. Very good service More

by rhildebrand0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Excellent service as always. I always go there because I feel my vehicle gets the proper care. More

by cdicola4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Service advisor, Michael Castori was very helpful both on the phone and in person. He provided me with a reasonable estimate of my wait time for my express service and kept me informed during the process. More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

My truck was covered with I think mowing debree hard to remove washed it and used rubbing compound not a good way to return it. This truck was purchased new from you. More

by davidtifft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Terrible terrible I’ve had my car “fixed” 6 times for same exact reason and it still hasn’t been resolved! Communication with them is terrible More

by M.INGLIS227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Worst experience ever. I had to tell them to order the parts before I dropped my truck off. When I dropped off my truck, I needed a rental vehicle. They told me my FL licen More

by Ron P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Ron. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 15, 2024

Lisa was great excellent costumer service highly recomended took her time to solve the issue that i had More

by Junior_abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 15, 2024

Lisa did a great job getting my issues checked and getting these problems repaired - waiting area was clean and comfortable More

by aszumlanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 15, 2024

The staff was friendly and effeciant. They addressed all issues and did the work the same morning .Great job thanks More

by capecanvasandcushion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!