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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,023 Reviews

4,023 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 24, 2024

They were right on schedule with my recall. They said it would take 1 1/2 hours and it did More

by rebcca.quint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 24, 2024

Too many things were not done right, first I am coming in to get a part installed that was supposedly there - then it was not. After that my car sat in the shop for a day without anyone letting me know what More

by Tracker
Recommend Dealer
No
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Tracker" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2024

Great customer care, would recommend to anyone looking for a car. Fast service as well. More

by Kevinturnbull100789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 24, 2024

I was charged $250 for work not done, so they can tell what I told them when I bought the vehicle in. Did not advise of the charge until afterwards.. More

by lucila115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Lucila115" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2024

Great service reps and employees. Was convenient to be able to communicate through text. Have had good experiences with service, would consider using again. More

by robviera711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, young girl in service outside
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 24, 2024

The rates for services were far more than what would be expected from a dealer. $1000 for two batteries is borderline criminal. More

by Macdaddy1863@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 23, 2024

I took my car in for express service. The team is friendly and efficient. They even arranged for me to Uber home while they worked on the vehicle. We will be switching to Cape Coral Jeep More

by Paula Benedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 23, 2024

Does not care about the customer only how much money they can scam out of you. High pressure tactics with poor customer service. More

by ron_wiederholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quentin Burgess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Ron. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 23, 2024

My service person , Lisa, was very attentive and helpful . They were able to get my list done and my trucks recalls. Thanks, JP. More

by jpresdesinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 23, 2024

This dealership is awesome. They're always willing to work with me on getting to and from the dealership with lift. Appreciate the way they work with us More

by jacobringgold8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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