Cape Coral Chrysler Dodge Jeep Ram - Service Center

Service manager Mike did a great job. My low mileage Ram 3500 diesel had weird smell. His tech looked for leaks none found no charge. Thanked him for this. Nice people looking out for My low mileage Ram 3500 diesel had weird smell. His tech looked for leaks none found no charge. Thanked him for this. Nice people looking out for loyal customers. More

Very good experience. Car needed more warranty work than anticipated. I was kept up to date at all times. Nice job to all Car needed more warranty work than anticipated. I was kept up to date at all times. Nice job to all More

Quick to have a representative to come to greet you. Service was very timely, efficient and courteous. Service was very timely, efficient and courteous. More

Great team work from the moment I got in line with communication to complete my service request communication to complete my service request More

You know Ron & Alex, in the Service Department, were just FANTASTIC concerning all the problems with my wifes Radio/GPS unit and the Front end suspension problems. It took many trips back and forth to get ev FANTASTIC concerning all the problems with my wifes Radio/GPS unit and the Front end suspension problems. It took many trips back and forth to get everything resolved because of the Warranty Department, but FINALLY after pictures were sent they understood what was going on and WHY the frond end was making NOISE when going over a small speed bump in a shopping plaza or while entering a shopping center from the main rod to a higher elvation and the CREAKING noise it would make! Well I really HATE to say this, BUT I still hear a Creaking noise in the front end with the aformentioned noise in the front end and after this 2015 Journey just crossed over to 42K miles yesterday I would think there SHOULD BE NO NOISE after all the service work was done, but nevertheles I still hear something! I was going to stop in next week and talk to them to see IF there is something else going on in the front end of this car. Hoping to getting everything resolved as my wife LOVES her car and she ordered it for herself on the 4th of July in 2014. Not many White Pearl/White Leather interior 2015 Journey Limited's around town either! More

really great service and great attention. especially this guy named Albert. i really recommend him. especially this guy named Albert. i really recommend him. More

Don’t feel service mechanics are experienced enough to figure out issues on the car without their little computers plugged in to tell them what’s wrong. Usually “experienced” mechanics look out of the box figure out issues on the car without their little computers plugged in to tell them what’s wrong. Usually “experienced” mechanics look out of the box to figure things out. More

Mike was very attentive and kept me informed. Including the fact that the oil change would most likely take 1 1/2 hours, I decided to stay since I was able to work from the lobby. Including the fact that the oil change would most likely take 1 1/2 hours, I decided to stay since I was able to work from the lobby. More

Work was completed very quickly. All personnel involved were professional and courteous! Thanks to all! All personnel involved were professional and courteous! Thanks to all! More

poor customer treatment, they never explain or advise the customer on what the best service will be for them, definitely 0 stars customer on what the best service will be for them, definitely 0 stars More