Cape Coral Chrysler Dodge Jeep Ram - Service Center

My first experience with the service department was horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make u horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make up for the fact that they blew me off at the first visit. This time it was totally different. Ben was attentive, and hooked me up with Jeep Wave service. We added in alignment. As well, we were ablt to park there without issue with another vehicle while we waited for our service to complete. The service department has come a very long way to convincing me that the dealership is one I can continue to work with. Initially it was not. Great to see the improvement and hopefully it continues. I was able to find Quentin again while I waited for the service to complete. As usual he was affable and receptive to my praise of Ben Panarielll who assisted with our service. More

The service department was good fast turnaround. I don't recommend the sales department at this dealership I don't recommend the sales department at this dealership More

Staff was friendly and professional. Lisa was a great service rep. Will be back again. Lisa was a great service rep. Will be back again. More

Was bit confused brought my vehicle in had an appointment talk to one service advisor then I didn’t hear anything for two days and had another service advisor talk to one service advisor then I didn’t hear anything for two days and had another service advisor More

Oil change and inspection was completed within the time frame quoted by customer service representative frame quoted by customer service representative More

Great service and communication skills. They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank yo They were very friendly and accommodating. When i was in for service, they gave me a 3 hour wait time. Then they had it ready within 1 hour. Thank you! More

Neat, clean, friendly staff. Nice waiting area. No hospitality whatsoever. . No water, coffee, cookies, nothing for customers having to wait over an hour for service. Water alon Nice waiting area. No hospitality whatsoever. . No water, coffee, cookies, nothing for customers having to wait over an hour for service. Water alone is nice. More

Excellent and courteous service. I will definitely recommend you to all my friends never a complaint I will definitely recommend you to all my friends never a complaint More

50 /50. My u connect still doesn’t work and was told there was nothing yall can do for now???? So my truck could be stolen and un able to tracked?? This is My u connect still doesn’t work and was told there was nothing yall can do for now???? So my truck could be stolen and un able to tracked?? This is a bad problem!!! 50. Did have a starting problem which was fixed New fuel pump. Thank you More

I was greeted kindly and kept informed about exactly what I was having done and how long it would take. Waiting room was comfy, great experience. I was having done and how long it would take. Waiting room was comfy, great experience. More