Cape Coral Chrysler Dodge Jeep Ram - Service Center

Had a great service until I tried to continuously get ahold of them about my bill since I think I was charged when I wasn’t supposed to be. Continued to get told someone would get ahold of me and never d ahold of them about my bill since I think I was charged when I wasn’t supposed to be. Continued to get told someone would get ahold of me and never did, called numerous times and am so busy I don’t have time to go in person to speak to them. More

Trying to sell me $130 windshield wipers. ...c'mon man! Telling me my battery was dead and would cost $420 to replace when I just drove it here? Three days later still starting up like a champ ...c'mon man! Telling me my battery was dead and would cost $420 to replace when I just drove it here? Three days later still starting up like a champ....c'mon man! Telling me my coolant was empty and told me it was $250 to fill it up? Its $6.99 at auto zone! C'mon man! And last but not least, 2 hours for a oil change and tire rotation when I had an appointment at 8 am? C'MON MAN! You guys suck! Plus when I purchased my truck 2.5 years ago I bought the platinum warranty because the sales manager at the time told me it covered exterior dents and scratches, now this service guy is telling me it doesn't so either the sales manager lied to me or the service guy doesn't know how to read a warranty, either way I'm pissed and will go elsewhere when it's time to buy a new truck. More

Good looking dealership, good service department, nice inventory unfortunately the Sales team Sucks, very much a Hialeah Used Car Salesman, not a good place to shop, service yes, shop Not, cheap uneducate inventory unfortunately the Sales team Sucks, very much a Hialeah Used Car Salesman, not a good place to shop, service yes, shop Not, cheap uneducated salesperson. More

Very accommodating and thorough. Taylor kept me up to date on all progress as I waited in the lounge area. Taylor kept me up to date on all progress as I waited in the lounge area. More

I went for a service maintenance and the people at Cape Coral Dodge Jeep Ran did a Great Job! Coral Dodge Jeep Ran did a Great Job! More

Paid $275 for a diagnostic test. The result stated needed a new anti-lock brake module. Quoted $1,194.22 which I intend to fix, my beef is they won't credit the diagnostic test fro The result stated needed a new anti-lock brake module. Quoted $1,194.22 which I intend to fix, my beef is they won't credit the diagnostic test from the cost of fixing it... More

Mike C always takes the time to take care of your concerns. Great experience…. See you soon concerns. Great experience…. See you soon More

Manager Mike Castori of the service department makes things happen. He always takes care of our Jeep to keep it in top shape and makes us feel like family. things happen. He always takes care of our Jeep to keep it in top shape and makes us feel like family. More

I received very good attention quality from Alexandro Service Department for my oil Change tire rotation on my new 2023 Dodge Charger I bought here. Also met with Homer Araoz Finance Mgr to d Alexandro Service Department for my oil Change tire rotation on my new 2023 Dodge Charger I bought here. Also met with Homer Araoz Finance Mgr to discuss one of the many additional service contracts I bought He helped me with eliminating one Gap Insurance that I do not need which was additional money that I spent along with other service Purchase . This person was much more helpful and easy to reach than the previous Finance Mgr John who since has left your dealership. Thank you Mr Araoz!! More

Tom in the service department did an exceptional job getting my Dodge Ram back on the road. getting my Dodge Ram back on the road. More