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Cape Cod Carz

Hyannis, MA

4.9
195 Reviews
Cape Cod Carz is a family owned and operated used car dealership located in historic Hyannis MA. We have been selling quality pre-owned vehicles on Cape Cod and all over New England for over 40 years. You can check out our reviews on google and dealerrater.com. We have the best quality used cars on Cape Cod...ask anyone!
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153 Corporation Rd

Hyannis, MA

02601

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Showing 195 reviews

April 19, 2019

Unsatisfied customer Giving 1 star is actually being generous to this place. If I could do this review without giving any star I would. One of the worst experiences I ever More

by Can't be fooled
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Apr 19, 2019 -

Cape Cod Carz responded

We are sorry you are still unhappy this many years later. We did not intentionally try to hurt or deceive you in any way. If you read some of our other reviews you will see your experience is not the norm. We did have your vehicle inspected thoroughly before your purchase. Yes you had some mechanical issues that came up after you took delivery of your vehicle. We addressed those issues immediately with your choice of mechanic. We believe if we had the opportunity to address those issues through our shop they would have been addressed correctly and promptly. We did not ever claim the vehicle was "Mint". It was over ten years old and had over 100,000 miles. We offer financing for our customers who can not get a car loan anywhere else because of their past credit history. We will be the first to tell you it is more expensive than conventional financing because of the risk involved. One of the benefits of these loans are that it can raise your credit score if the payments are made on time. This can create better opportunities in the future. You have left several negative reviews across different platforms over the years and each time we have responded offering to sit and come up with a resolution that would satisfy your displeasure with our dealership. You have never once responded. Let's stop talking about the problem and come up with a solution.

March 20, 2019

Amazing employees! Quality cars! Great family owned business! They're friendly and knowledgeable about the cars on their lot. I had a fantastic experience with Rick and I love my (ne More

by Decemberist3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Cape Cod Carz responded

Thank you for the great review... it was a pleasure working with you and we hope you enjoy your new vehicle.

February 25, 2019

Great owner, staff, and service I never bought a car outside of a major dealership until now. Rick and the staff at Cape Cod Carz let me test drive with ease, and did not pressure m More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebekah Taber, Ross Jones
Feb 25, 2019 -

Cape Cod Carz responded

Joe, Thank you for the fantastic review. It was our pleasure getting you into a new vehicle. Thank you for your patience and understanding while we ironed out the kinks after the sale. We hope to see you in the future for your next vehicle.

February 06, 2019

Daughter’s 2nd Better Car Daughter needed help. Her college was 250 miles away and her current car had a habit of failing her, often and beyond her means to maintain. Dad to th More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebekah Taber, Ross Jones
Feb 14, 2019 -

Cape Cod Carz responded

Peter. It was a pleasure working with you and we hope your daughter enjoys her new vehicle. Come in and see us for your next vehicle purchase.

January 21, 2019

Pleassnt experience! Everyone there was very patient and respectful. Im always nervous about buying a used car, its always a gamble but they made me feel comfortable. I we More

by Yukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebekah Taber
Jan 22, 2019 -

Cape Cod Carz responded

Thank you for writing a great review for us at Cape Cod Carz. We make try to answer all our customers questions so they can leave with a good piece of mind. Hope you are enjoying your new vehicle

January 18, 2019

They are awesome The people there are very friendly and easy to talk to they really helped me get something that I know is going to be safe for my children. More

by Missisabella1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebekah Taber
Jan 22, 2019 -

Cape Cod Carz responded

Thank You for the great review. It was a pleasure working with you and your family. We hope that you are enjoying your new vehicle.

January 08, 2019

Great all around! Highly recommend! Great selection of vehicles. Everything went smooth, great finance options. VERY HAPPY!!!! Will shop here for cars in the future More

by cford1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Cape Cod Carz responded

Thank You for the great review... it was a pleasure working with you and we are here to help you in the future for your vehicle needs

Jan 28, 2019 -

Cape Cod Carz responded

Thank you Chris for the great review. It was our pleasure working with you and helping you get into a new vehicle. Enjoy!!! Happy New Year!

January 01, 2019

Great experience It was a great car buying experience. Ross and Rick were very friendly and professional. Rick Jr. is very knowledgeable person and got me an approv More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Jones
Jan 02, 2019 -

Cape Cod Carz responded

Melissa, It was a pleasure working with you. Hope you are enjoying your new vehicle. Thank you for the review and have a happy new year!

December 13, 2018

Smooth,easy and positive I went in looking for a truck and with the help from Rick sr. and Rick jr. I found exactly what I was looking for. The purchase was a very positive ex More

by Truck purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gravina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick sr.
Dec 14, 2018 -

Cape Cod Carz responded

Thank You for the great review.... customer service is one of our priorities. We aim to give our customers the best deal and make sure the buying process goes smoothly. Enjoy your holidays.

December 13, 2018

No nonsense These guys are an open book. All business is discussed right there in front of you and deals aren't done with an unseen finance manager in a back roo More

by Outrun
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rebekah Taber
Dec 13, 2018 -

Cape Cod Carz responded

Thank you for the great review. Cape Cod Carz doesn't hide anything. We aim to give our customers the best deal and have them leave satisfied. Happy Holidays.... Enjoy your new vehicle

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