Canton Ford

always willing to help. Courteous, professional, honest, prompt . We've been doing business with them for many years. Courteous, professional, honest, prompt . We've been doing business with them for many years. More

Very helpful in working with us long distance! We purchased the SUV through text messages and phone conversations. We purchased the SUV through text messages and phone conversations. More

If you’re in the market for a vehicle, I would recommend you go anywhere BUT Canton Ford. I live in a neighboring state and found the vehicle I wanted at this dealership, so we completed the deal online you go anywhere BUT Canton Ford. I live in a neighboring state and found the vehicle I wanted at this dealership, so we completed the deal online on a Friday. They arranged delivery for a Sunday. Vehicle arrives at the wrong address and driven by someone who brought along their small children (who he said were hungry and needing to get back home ASAP). After insisting on 30 min for a test drive and inspection before the driver and his family departed, I discovered that the AC wasn’t working. He concurs. We both try to reach dealership. No one would reply to my messages or to the driver, so I took delivery contingent upon diagnosis and the needed repairs being made and sent a signed document to that effect back with my cashier’s check and paperwork. For the last seven days, I’ve been alternately ignored, gaslighted, disrespected, lied to and patronized by sales staff and management alike. Today, they apparently decided they’re not going to make any profit based on their expectation of the repair cost here, so they threw any pretense at customer service out the window and are sending a second driver to return my money and pick up their vehicle. Bottom line: You cannot trust them to honor their word or written agreements. I don’t know if my experience is based on the fact I’m a woman who knows enough to research purchases like this and enlist experts when necessary, or if this is endemic of their business model. Regardless, I would suggest you save yourself a lot of time and headache and just keep scrolling or driving past Canton Ford. More

Fantastic and very professional thank you for helping us I would come back again and again thank you from the Tull Family I would come back again and again thank you from the Tull Family More

Did not reset oil maintenance screen. Don’t believe they aired tires as the said. I took pics of TPM display before and after. Don’t believe they reset or checked TPM sensors as service w Don’t believe they aired tires as the said. I took pics of TPM display before and after. Don’t believe they reset or checked TPM sensors as service writer said as the tech did not mark it on the inspection report provided. More

Great dealership. Very friendly, not pushy, took their time to make sure I was happy. Thank you Brandon, Shane, Dan and Don Very friendly, not pushy, took their time to make sure I was happy. Thank you Brandon, Shane, Dan and Don More

I won’t call anyone out but I will never bring my van to Canton Ford again. Mgr never called me back re Hotline recommendation Canton Ford again. Mgr never called me back re Hotline recommendation More

Canton Ford is the best place to buy a vehicle. I would give them a 5 star rating I would give them a 5 star rating More

People very kind and helpful! Explains everything they did to your vehicle highly recommend this place Explains everything they did to your vehicle highly recommend this place More

Got me in on short notice for oil change and tire rotation and I was out an hour later rotation and I was out an hour later More