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Canobie Lake Toyota

Salem, NH

4.8
1,747 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,747 reviews

March 13, 2019

Professional, Knowledgeable, Focused on the customer. The sales representative and other supporting personnel worked to make the buying process as efficient and pleasant as possible. I absolutely hate bu More

by Jmcg5224
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr., Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Glenn at Rockingham in Salem. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 12, 2019

Excellent experience! I just purchased my second vehicle from Rockingham Toyota. The customer service I received from Jen & Jon was second to none & it was a great experie More

by Amanda S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Jonathan Pavnick
Mar 13, 2019 -

Canobie Lake Toyota responded

Thank you for your kind words, they are greatly appreciated. It was nice to read about your excellent experience from start to finish with Jen & Jon at Rockingham Toyota! Enjoy your newest vehicle! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 09, 2019

Awesome This experience was the best I've ever had. Bob Copley was just outstanding and I really enjoy doing business with him. Frank was so understanding and More

by Rosemarie$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Frank Quiroga
Mar 11, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience this time leasing was the best you've had! Our team at Rockingham Toyota, especially Bob and Frank will be so happy to hear your positively awesome feedback. Thank you, Rosemarie, for choosing Rockingham! Enjoy the new car! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 09, 2019

Straight forward, fair and responsive. I worked with Jennifer Lilly on a sale of a 2016 GMC Sierra. She was not only direct, and straight forward during the showing of the vehicle, she was More

by JJOLIN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Tony Merida, Frank Quiroga
Mar 09, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you had a straightforward, fair and responsive truck-buying experience with Jen Lilly on our sales team, Tony from our preowned management team, and Frank from our finance management team at Rockingham Toyota. We wish you safe travels in your new GMC Sierra! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 07, 2019

Used car purchase My experience could not have been easier or smoother Jennifer and Jonathan were awesome They treated me like I was their most important customer Th More

by vlggrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Jonathan Pavnick
Mar 07, 2019 -

Canobie Lake Toyota responded

It was great to read about your experience with Jen and Jon! Thank you for choosing Rockingham Toyota in Salem, we wish you many happy miles in your new- to- you car. We look forward to serving you for many years to come!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 05, 2019

Renewing my lease I was pleased with my first lease experience at this dealership, so I decided to return and renew my lease. I was extremely pleased with my sales More

by Renewingmylease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 05, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your previous and most recent experience leasing with Jen Lilly. Our team strives to provide 5-star customer service and it's always great to hear from our customers. It's great to know that you were able to get what worked best for you in finance too! If you have any questions, we are always here to help. Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 03, 2019

Great hassle free experience Jen made the information easy to understand and was helpful in making our decision on the vehicle. We never felt pressured in any way and that was ve More

by Jayrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
Mar 05, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your great experience with Jen Lilly at Rockingham Toyota. Buying a new car is special and we are very lucky to have an awesome sales team standing beside us to help us on the mission to provide a great experience to each guest. Jen will be thrilled to hear your feedback! Thank you for your kind words, they are greatly appreciated. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 03, 2019

Couldn't be happier! Thoroughly enjoyed my experience with this dealership. Rob and Derrick were very attentive and helped me make the right decision financially for my More

by RobM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lane, Derrick Hazen
Mar 05, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience with Rob Lane was enjoyable and you couldn't be happier! We know that buying a new car is a big decision and we are happy to know you feel comfortable with the decision you made with Derrick in finance. Our team is always happy to help in any way we can. We hope you enjoy your truck for many years to come. See you soon! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 02, 2019

Good! Bob was informative, helpful, and went out of his way to ensure that the gas tank was full in the vehicle I was purchasing and to show me what additio More

by La
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 05, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your most recent experience with our team member Bob Copley. Our team strives hard to provide 5-star customer service and it's always great to hear when we have very satisfied customers. We hope to see you again soon! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 02, 2019

New rv4 Great salesman very knowledgeable about Toyota products. Certainly would highly recommend him for future purchases. Glenn was very helpful . Have a f More

by Ralphp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr., Frank Quiroga
Mar 05, 2019 -

Canobie Lake Toyota responded

Hearing that it was great working with Glenn and his knowledge of the Toyota product is the best thing we could hope for! Your recommendations mean a lot to us. Thank you for choosing Rockingham in Salem, we wish you many happy miles in your new Toyota Rav4. We look forward to serving you for many years to come!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

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