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Canobie Lake Toyota

Salem, NH

4.8
1,747 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,747 reviews

March 22, 2019

Good Buying Experience First vehicle purchase at Rockingham Toyota and everyone that I dealt with were friendly and helpful especially Bob Copley and Derrick Hazen. Thanks a More

by fiojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Derrick Hazen
Mar 23, 2019 -

Canobie Lake Toyota responded

On behalf of us all at Rockingham, I would like to thank you for sharing this great review about our dealership! We are happy to know that you enjoyed your experience with Bob and Derrick. Enjoy your new Toyota and please come visit us again soon!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 20, 2019

Awesome service! Bob Copley and the team helped me buy my first car, and I couldn't be happier! Great customer service and friendly staff. Bob walked through every fea More

by bsocci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 20, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your Awesome (And first!) car buying experience at Rockingham Toyota. Buying a car for the first time is special and we are very happy to hear your first impression of doing so was an awesome one because of Bob Copley and the rest of our team! We are here if you have any questions at all and hope to see you when you are ready to service your new car. Congratulations and enjoy your car! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 19, 2019

Efficient buying process Found the vehicle I was looking for online. Was contacted quickly by Jennifer Lilly by phone. There was no pressure discussed what my time frame to bu More

by Jdllnno024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Derrick Hazen
Mar 20, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your positive experience with Jen Lilly and Derrick Hazen. We are overjoyed to hear it is the best experience you ever had at a Car Dealership after having purchased 9 cars! Jen, Derrick and the rest of the Rockingham Toyota team will be happy to hear what you've said! We hope to see you again in the future when you are ready to service your new car. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

Apr 27, 2019 -

Jdllnno024 responded

wish I had an option to delete the review

March 18, 2019

Timely professional sales support Very helpful and timely support on a busy Saturday, facilitating my purchase of the appropriate new vehicle. Follow up for subsequent pick up and deli More

by BJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Quiroga, Joshua Shepard, Adam Prakop
Mar 19, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you had a professional, efficient, timely and helpful car-buying experience with us at Rockingham Toyota in Salem on Saturday. We wish you safe travels in your new Toyota and look forward to seeing you again for your future automotive needs! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 17, 2019

Excellent experience Excellent experience, this is the third lease that I’ve had with this dealership. excellent service overall great experience . Are salesman Bob Co More

by Great dealership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 19, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your excellent 3rd leasing experience here at Rockingham Toyota with Bob Copley! It's great to hear he made it a great overall experience! We hope you enjoy your newest car with us and we hope to see you for many years to come with your automotive needs! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 16, 2019

Review of Rockingham Toyota Jen Lilly at Rockingham Toyota went above and beyond. She was thorough and wasn’t pushy at all. She showed me the car I was interested in and was hone More

by Blaureano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
Mar 16, 2019 -

Canobie Lake Toyota responded

It’s great to hear that you had an above and beyond experience with Jen here at Rockingham Toyota! You described her perfectly! We are lucky to have awesome people like her on our team! We hope you enjoy your new vehicle and to see you soon when it’s time to service your new car! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 16, 2019

Very professional My sales person Bob Copley was extremely professional and thorough. I experienced zero hassle or haggle you might expect when going vehicle shopping. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 19, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience with Bob Copley was professional and thorough and that he showed you how to use all of the new features! Bob is great and we are very lucky to have him on our team. We know that buying a new car is a big decision and we are happy to know you feel comfortable with us to recommend us to others for a simple sale. Our team is always happy to help in any way we can. Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 15, 2019

New Tacoma Very knowledgeable and friendly sales staff brought me through the process without a hitch. I would recommend Bob to work with on any vehicle purchase More

by Newtruck100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Frank Quiroga, Joshua Shepard
Mar 16, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your awesome experience with Bob and the rest of our team here at Rockingham Toyota! It's great to hear you will recommend him on any vehicle purchase! Enjoy the Tacoma! We hope to see you again soon! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 14, 2019

Corolla lease This was my 4th lease from Rockingham Toyota and it is always an excellent experience. The staff is always professional and go out of their way for th More

by Tim71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your experience of your 4th lease with Rockingham Toyota. We are overjoyed to hear your kind words for our team. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 14, 2019

Excellent service above n beyond Jen is outstanding she knows what her customer wants And doesn’t pressure them at all It’s a good experience with the dealership Good job More

by Zebra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

We couldn’t be happier that Jen provided you with an excellent car buying experience. She is a true asset and we are lucky to have her on the Rockingham Toyota team. We hope you are enjoying your new car! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

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