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Canobie Lake Toyota

Salem, NH

4.7
1,741 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,741 reviews

March 16, 2019

Very professional My sales person Bob Copley was extremely professional and thorough. I experienced zero hassle or haggle you might expect when going vehicle shopping. More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 19, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience with Bob Copley was professional and thorough and that he showed you how to use all of the new features! Bob is great and we are very lucky to have him on our team. We know that buying a new car is a big decision and we are happy to know you feel comfortable with us to recommend us to others for a simple sale. Our team is always happy to help in any way we can. Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 15, 2019

New Tacoma Very knowledgeable and friendly sales staff brought me through the process without a hitch. I would recommend Bob to work with on any vehicle purchase More

by Newtruck100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Frank Quiroga, Joshua Shepard
Mar 16, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your awesome experience with Bob and the rest of our team here at Rockingham Toyota! It's great to hear you will recommend him on any vehicle purchase! Enjoy the Tacoma! We hope to see you again soon! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 14, 2019

Excellent service above n beyond Jen is outstanding she knows what her customer wants And doesn’t pressure them at all It’s a good experience with the dealership Good job More

by Zebra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

We couldn’t be happier that Jen provided you with an excellent car buying experience. She is a true asset and we are lucky to have her on the Rockingham Toyota team. We hope you are enjoying your new car! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 14, 2019

Corolla lease This was my 4th lease from Rockingham Toyota and it is always an excellent experience. The staff is always professional and go out of their way for th More

by Tim71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your experience of your 4th lease with Rockingham Toyota. We are overjoyed to hear your kind words for our team. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 13, 2019

Professional, Knowledgeable, Focused on the customer. The sales representative and other supporting personnel worked to make the buying process as efficient and pleasant as possible. I absolutely hate bu More

by Jmcg5224
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr., Frank Quiroga
Mar 15, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Glenn at Rockingham in Salem. We wish you safe travels in your new vehicle and look forward to seeing you again soon! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 12, 2019

Excellent experience! I just purchased my second vehicle from Rockingham Toyota. The customer service I received from Jen & Jon was second to none & it was a great experie More

by Amanda S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Jonathan Pavnick
Mar 13, 2019 -

Canobie Lake Toyota responded

Thank you for your kind words, they are greatly appreciated. It was nice to read about your excellent experience from start to finish with Jen & Jon at Rockingham Toyota! Enjoy your newest vehicle! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 09, 2019

Awesome This experience was the best I've ever had. Bob Copley was just outstanding and I really enjoy doing business with him. Frank was so understanding and More

by Rosemarie$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Frank Quiroga
Mar 11, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience this time leasing was the best you've had! Our team at Rockingham Toyota, especially Bob and Frank will be so happy to hear your positively awesome feedback. Thank you, Rosemarie, for choosing Rockingham! Enjoy the new car! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 09, 2019

Straight forward, fair and responsive. I worked with Jennifer Lilly on a sale of a 2016 GMC Sierra. She was not only direct, and straight forward during the showing of the vehicle, she was More

by JJOLIN77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Tony Merida, Frank Quiroga
Mar 09, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you had a straightforward, fair and responsive truck-buying experience with Jen Lilly on our sales team, Tony from our preowned management team, and Frank from our finance management team at Rockingham Toyota. We wish you safe travels in your new GMC Sierra! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 07, 2019

Used car purchase My experience could not have been easier or smoother Jennifer and Jonathan were awesome They treated me like I was their most important customer Th More

by vlggrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Jonathan Pavnick
Mar 07, 2019 -

Canobie Lake Toyota responded

It was great to read about your experience with Jen and Jon! Thank you for choosing Rockingham Toyota in Salem, we wish you many happy miles in your new- to- you car. We look forward to serving you for many years to come!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 05, 2019

Renewing my lease I was pleased with my first lease experience at this dealership, so I decided to return and renew my lease. I was extremely pleased with my sales More

by Renewingmylease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Mar 05, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your previous and most recent experience leasing with Jen Lilly. Our team strives to provide 5-star customer service and it's always great to hear from our customers. It's great to know that you were able to get what worked best for you in finance too! If you have any questions, we are always here to help. Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

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