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Canobie Lake Toyota

Salem, NH

4.7
1,741 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,741 reviews

March 30, 2019

Rob Lane really stands out! Rob was one of the best sales people we have encountered. Knowledgeable, engaging without being pushy, sees where to be helpful, and just a real pleas More

by Jim
Recommend Dealer
Yes
Employees Worked With
Rob Lane
Apr 01, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your awesome experience here at Rockingham Toyota with Rob Lane! It's great to hear he made car shopping pleasant for you! We are lucky to have people like Rob on our team! We hope to see you for many years to come with your automotive needs! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 30, 2019

Jen is awesome I just leased my third car from Jen at Rockingham and she is wonderful. She is very attentive but never pushy. Always does extra for you. More

by Aim@me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Frank Quiroga
Apr 01, 2019 -

Canobie Lake Toyota responded

We are happy to hear that Jen was your first choice to work with on your 3rd lease with us at Rockingham in Salem! We wish you safe travels in your new Toyota and look forward to seeing you again soon! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 27, 2019

Fantastic I went in to just get numbers but left with a deal that far exceeded my expectations! Rockingham Toyota went above and beyond for me and I definitely More

by Skaplan318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Dowling Jr.
Mar 29, 2019 -

Canobie Lake Toyota responded

Thank you for sharing the positive feedback! Our team strives hard to provide 5-star customer service and it's always great to hear when we exceed expectations. Please do not hesitate to reach out if you need anything in the future. Welcome to the Rockingham Family! See you in for service soon! Warmly, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 25, 2019

Excellent sales service. the best i have ever received. Brian Castaneda was the best sales person i have ever had the pleasure of doing business with. i work in the utility industry so i am very much famili More

by Millie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Castaneda, Derrick Hazen, Frank Quiroga
Mar 26, 2019 -

Canobie Lake Toyota responded

It was great to read that your experience with Brian Castaneda was the best salesperson you've had! Thank you for recommending him and the rest of the Rockingham Toyota team to your associates. We know that buying a new car is a big decision and we are happy to know you feel comfortable with us to recommend us to others. Our team will be very happy to hear your feedback! I will be sure to pass along your kind words. We hope to see you again in the future. Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 22, 2019

Good Buying Experience First vehicle purchase at Rockingham Toyota and everyone that I dealt with were friendly and helpful especially Bob Copley and Derrick Hazen. Thanks a More

by fiojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley, Derrick Hazen
Mar 23, 2019 -

Canobie Lake Toyota responded

On behalf of us all at Rockingham, I would like to thank you for sharing this great review about our dealership! We are happy to know that you enjoyed your experience with Bob and Derrick. Enjoy your new Toyota and please come visit us again soon!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 20, 2019

Awesome service! Bob Copley and the team helped me buy my first car, and I couldn't be happier! Great customer service and friendly staff. Bob walked through every fea More

by bsocci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 20, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your Awesome (And first!) car buying experience at Rockingham Toyota. Buying a car for the first time is special and we are very happy to hear your first impression of doing so was an awesome one because of Bob Copley and the rest of our team! We are here if you have any questions at all and hope to see you when you are ready to service your new car. Congratulations and enjoy your car! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 19, 2019

Efficient buying process Found the vehicle I was looking for online. Was contacted quickly by Jennifer Lilly by phone. There was no pressure discussed what my time frame to bu More

by Jdllnno024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly, Derrick Hazen
Mar 20, 2019 -

Canobie Lake Toyota responded

Thank you so much for sharing your positive experience with Jen Lilly and Derrick Hazen. We are overjoyed to hear it is the best experience you ever had at a Car Dealership after having purchased 9 cars! Jen, Derrick and the rest of the Rockingham Toyota team will be happy to hear what you've said! We hope to see you again in the future when you are ready to service your new car. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

Apr 27, 2019 -

Jdllnno024 responded

wish I had an option to delete the review

March 18, 2019

Timely professional sales support Very helpful and timely support on a busy Saturday, facilitating my purchase of the appropriate new vehicle. Follow up for subsequent pick up and deli More

by BJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Quiroga, Joshua Shepard, Adam Prakop
Mar 19, 2019 -

Canobie Lake Toyota responded

We are happy to hear that you had a professional, efficient, timely and helpful car-buying experience with us at Rockingham Toyota in Salem on Saturday. We wish you safe travels in your new Toyota and look forward to seeing you again for your future automotive needs! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 17, 2019

Excellent experience Excellent experience, this is the third lease that I’ve had with this dealership. excellent service overall great experience . Are salesman Bob Co More

by Great dealership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
Mar 19, 2019 -

Canobie Lake Toyota responded

Thank you for sharing your excellent 3rd leasing experience here at Rockingham Toyota with Bob Copley! It's great to hear he made it a great overall experience! We hope you enjoy your newest car with us and we hope to see you for many years to come with your automotive needs! Sincerely, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

March 16, 2019

Review of Rockingham Toyota Jen Lilly at Rockingham Toyota went above and beyond. She was thorough and wasn’t pushy at all. She showed me the car I was interested in and was hone More

by Blaureano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
Mar 16, 2019 -

Canobie Lake Toyota responded

It’s great to hear that you had an above and beyond experience with Jen here at Rockingham Toyota! You described her perfectly! We are lucky to have awesome people like her on our team! We hope you enjoy your new vehicle and to see you soon when it’s time to service your new car! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

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