Canobie Lake Toyota

Never had issues when I did business with jaffarian Toyota This is the second time I have been to this dealership and it has been nothing but xxxxxxxx. I was told 2 weeks in advance to bring my car in so servi This is the second time I have been to this dealership and it has been nothing but xxxxxxxx. I was told 2 weeks in advance to bring my car in so service can correct a mistake they previously made. I show up at 730am to drop my car off and get a rental car that they were going to pay For, come to find out they have no more rentals and decide to send me to enterprise. Once I get to enterprise rental i’m greeted with a room of blank faces because Toyota never informed them that I was going to get a car from them, Rockingham Toyota was then called for a P.O( purchase order)for Toyota to then say they will call back within 20 min. At that point I was very annoyed so I got a ride back to the dealership took my car and went home with no service done. Unbelievable how bad the service was for a 2nd time. More

2019 Rav4 Limited Bob & Adam were attentive, knowledgable and made things work. This is my third time doing business with Rockingham Toyota (2 for myself and one with f Bob & Adam were attentive, knowledgable and made things work. This is my third time doing business with Rockingham Toyota (2 for myself and one with family). I definitely recommend them. More

Typical Rockingham experience...Excellent! Have been purchasing Toyotas from Rockingham for over 15 years and never had a bad experience or disapointing deal! I purchased 2 Toyotas within the Have been purchasing Toyotas from Rockingham for over 15 years and never had a bad experience or disapointing deal! I purchased 2 Toyotas within the last month from Jen Lilly and her commitment to the customer and ability to multi-task is second to none. Very thoughtful and detail oriented. When she says she'll check something for you and assures you she'll contact you with any and all requested info, SHE DOES! If I had a position in my business for Jen, I would steal her in a minute! Finance and management team also tops! Dealing with Bob Lurvey was also a pleasure. No excuses or pitches, just good friendly customer service. Can't say enough! More

Great Experience Robert Copley was great! Robert was able to meet my needs and make leasing a new car effortless. Make sure you see Bob when in need of a new or used c Robert Copley was great! Robert was able to meet my needs and make leasing a new car effortless. Make sure you see Bob when in need of a new or used car. More

Purchasing a Car Rockingham Toyota made it so easy for me to purchase a car. Bob and John were fantastic and very courteous of my needs. They offered lunch and drove Rockingham Toyota made it so easy for me to purchase a car. Bob and John were fantastic and very courteous of my needs. They offered lunch and drove me Barnes and Nobles so that my time waiting was not wasted sitting around. This I really appreciated. More

Rockingham Toyota Rocks From the moment I first stepped on the dealership's lot my experience was all positive. Brian, a sales representative, helped me find just the right From the moment I first stepped on the dealership's lot my experience was all positive. Brian, a sales representative, helped me find just the right car. He was courteous, and respectful while gathering just information from me so he could recommend just the perfect kind of car for me. He knew the dealership's inventory, even those vehicles that were recently acquired and not yet offered for sale. We went for several test drives and he was patient and very considerate. Brian knew all about the cars, their pluses and minuses, and it made finding my new car a delightful experience. All the other employees at the dealership were friendly and hospitable. They got water for me and my dog. Jon, the financial advisor, was able to get me the best possible financing and made me feel comfortable with an extended warranty plan. To cap off the experience, Adam came over to make sure I had an excellent experience. I highly recommend Rockingham Toyota, without reservation. More

Amazing This service center has been amazing. I have been to them 3 times so far, and every single time has been nothing short but amazing. They always give m This service center has been amazing. I have been to them 3 times so far, and every single time has been nothing short but amazing. They always give me a time my car will be done, and it always is done on time (give or take a couple of minutes) or even sooner. I have dealt with Tim before, and he has been great. Today I was greet by Deb who was also been amazing. She was super friendly, knowledgeable, relatable, and overall went above and beyond. More

Quick and Easy Purchase I worked with Bob Copley, who was so humble and helpful throughout the quick and easy process. I found exactly what I was looking for in the matter of I worked with Bob Copley, who was so humble and helpful throughout the quick and easy process. I found exactly what I was looking for in the matter of minutes after visiting several dealerships nearby with no success. More

Who figured it would be this easy in this day and age! Mom is getting up there in in her golden years and wanted a newer used car. Toyota's reputation speaks for itself so I checked her local Toyota dealer Mom is getting up there in in her golden years and wanted a newer used car. Toyota's reputation speaks for itself so I checked her local Toyota dealer which was Salem NH. Rockingham Toyota to be exact. I called and was fortunate enough to reach "Jen". Very friendly and knowledgeable saleswoman. Explained what i needed and what we were trading in. By my choice I was given an appointment 2 days later. Mom wanted me speaking on her behalf as you know what type of shenanigans goes on in negotiating. Arrived 2 days later to the "certified" 2016 Toyota RAV4. It was waiting with dealer plates on ready to take a test drive. Jen came with us and answered every question I had thrown at her. Vehicle only has 24,000 and ran and drove like a dream. Due to it being "certified" some things were replaced to get it to that status (front rotors and brake pads, air filter, synthetic oil, windshield front and rear wipers and an inside the cabin air filter). Tires like brand new. Drove and now came the hard part. Negotiating. Mom was trading in her 2014 Honda CRV. While were were gone test driving, they already had looked at her trade in and made an offer. The fight begins! Now I had already used Kelly Blue Book values as my base point as this particular dealer uses as a reference when selling cars and trading in. The price being offered for the used Toyota was right in the middle to low end of the KBB value so I actually couldn't of asked for more to come off as it was a completely fair offer. I could have but was getting so good of a deal I know more would not have come off as it would of been below the KBB resale value. Now i get to see the offers on paper. As it turns out that day unknown to us the price had dropped $700 more. I got $700 more off without even having to ask. Now at rock bottom of KBB!. Now the catch. The trade in. Whats the first offer? Boom! High end of KBB trade in! Also included in sale for being certified by Toyota was 1 yr 12,000 mile bumper to bumper warranty and a 7 year 100,000 powertrain warranty!. Who could of asked for more. I asked where the hidden cameras were because deals like this don't happen without many trips back to "see the manager" and run the deal by him. So I took a complete shot in the dark with this dealer. Never had to negotiate or argue. Saleswoman was the best! Many many awards on her desk. Dealer very clean and everyone's very friendly. It was explained to me the owner is actually very much "for" the customer. It was clearly the case here and for each sale I'm told. It is what brings back repeat customers. They have a customer for life with myself and my mom now. If you live in this area by all means try them out. If she is available..even ask for Jen Lilly. You wont be disappointed! Regards Frank DiRienzo P.S. Forgot to mention Jen was patient enough to show mom every aspect of the vehicle, how everything worked and even programmed her cell phone for her! Above and beyond what a salesperson has ever done in my experience buying cars. Ty Jen! More

Quick and easy car buying! Went here to buy my second car from Bob! Very friendly and incredibly knowledgeable. He thoroughly went over all of the options available and the bene Went here to buy my second car from Bob! Very friendly and incredibly knowledgeable. He thoroughly went over all of the options available and the benefits that go along with them. Previous car was a 2017 Corolla iM which was great, but my leg couldn't do the clutch anymore due to arthritis. Bob was able to get me into another hatchback Corolla which has done wonders for my daily commute to work and my leg pain. Big fan of Toyota and will be continuing my business at Rockingham because of Bob! More