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Canobie Lake Toyota
Salem, NH
By Type
Showing 1,747 reviews
Quick and Easy Purchase I worked with Bob Copley, who was so humble and helpful throughout the quick and easy process. I found exactly what I was looking for in the matter of I worked with Bob Copley, who was so humble and helpful throughout the quick and easy process. I found exactly what I was looking for in the matter of minutes after visiting several dealerships nearby with no success. More
Who figured it would be this easy in this day and age! Mom is getting up there in in her golden years and wanted a newer used car. Toyota's reputation speaks for itself so I checked her local Toyota dealer Mom is getting up there in in her golden years and wanted a newer used car. Toyota's reputation speaks for itself so I checked her local Toyota dealer which was Salem NH. Rockingham Toyota to be exact. I called and was fortunate enough to reach "Jen". Very friendly and knowledgeable saleswoman. Explained what i needed and what we were trading in. By my choice I was given an appointment 2 days later. Mom wanted me speaking on her behalf as you know what type of shenanigans goes on in negotiating. Arrived 2 days later to the "certified" 2016 Toyota RAV4. It was waiting with dealer plates on ready to take a test drive. Jen came with us and answered every question I had thrown at her. Vehicle only has 24,000 and ran and drove like a dream. Due to it being "certified" some things were replaced to get it to that status (front rotors and brake pads, air filter, synthetic oil, windshield front and rear wipers and an inside the cabin air filter). Tires like brand new. Drove and now came the hard part. Negotiating. Mom was trading in her 2014 Honda CRV. While were were gone test driving, they already had looked at her trade in and made an offer. The fight begins! Now I had already used Kelly Blue Book values as my base point as this particular dealer uses as a reference when selling cars and trading in. The price being offered for the used Toyota was right in the middle to low end of the KBB value so I actually couldn't of asked for more to come off as it was a completely fair offer. I could have but was getting so good of a deal I know more would not have come off as it would of been below the KBB resale value. Now i get to see the offers on paper. As it turns out that day unknown to us the price had dropped $700 more. I got $700 more off without even having to ask. Now at rock bottom of KBB!. Now the catch. The trade in. Whats the first offer? Boom! High end of KBB trade in! Also included in sale for being certified by Toyota was 1 yr 12,000 mile bumper to bumper warranty and a 7 year 100,000 powertrain warranty!. Who could of asked for more. I asked where the hidden cameras were because deals like this don't happen without many trips back to "see the manager" and run the deal by him. So I took a complete shot in the dark with this dealer. Never had to negotiate or argue. Saleswoman was the best! Many many awards on her desk. Dealer very clean and everyone's very friendly. It was explained to me the owner is actually very much "for" the customer. It was clearly the case here and for each sale I'm told. It is what brings back repeat customers. They have a customer for life with myself and my mom now. If you live in this area by all means try them out. If she is available..even ask for Jen Lilly. You wont be disappointed! Regards Frank DiRienzo P.S. Forgot to mention Jen was patient enough to show mom every aspect of the vehicle, how everything worked and even programmed her cell phone for her! Above and beyond what a salesperson has ever done in my experience buying cars. Ty Jen! More
Quick and easy car buying! Went here to buy my second car from Bob! Very friendly and incredibly knowledgeable. He thoroughly went over all of the options available and the bene Went here to buy my second car from Bob! Very friendly and incredibly knowledgeable. He thoroughly went over all of the options available and the benefits that go along with them. Previous car was a 2017 Corolla iM which was great, but my leg couldn't do the clutch anymore due to arthritis. Bob was able to get me into another hatchback Corolla which has done wonders for my daily commute to work and my leg pain. Big fan of Toyota and will be continuing my business at Rockingham because of Bob! More
great customer satisfaction Adam Prakop and Jeremy did an amazing job on helping me get into a payment that I could afford for the vehicle that I wanted. I had a great experience Adam Prakop and Jeremy did an amazing job on helping me get into a payment that I could afford for the vehicle that I wanted. I had a great experience at this dealership.The staff was friendly and caring. More
Jen was awesome I bought a 2017 Toyota corolla SE. I was very happy with my purchase and the help of Jen was extremely helpful for me. I enjoyed looking at the cars a I bought a 2017 Toyota corolla SE. I was very happy with my purchase and the help of Jen was extremely helpful for me. I enjoyed looking at the cars and I felt like Jen was really good at breaking everything down, step to step. This made the buying process much easier and less overwhelming for me. More
A refreshing experience! I had the best dealership experience at Rockingham Toyota. Allie, Kristi, Bob, and Frank all were helpful and genuinely wanted to ensure I was satisfi I had the best dealership experience at Rockingham Toyota. Allie, Kristi, Bob, and Frank all were helpful and genuinely wanted to ensure I was satisfied with my purchase and overall experience. Bob and Frank went the extra mile (no pun intended) to get me car delivered the same day! I delayed buying a car for several months because I dreaded going through the typical process of haggling with a salesman, a slick talking manager who over promises and under delivers, or have the payment terms change from the sales desk to the finance office. None of that happened here and I couldn't be happier! Thanks for the great experience and go see Bob Copley when buying your next car. More
Billy was fantastic Love the dealership, love the experience. Frank is awesome. Guy who installs the sticker for rocking ham Toyota may need glasses:) very crooked. But o Love the dealership, love the experience. Frank is awesome. Guy who installs the sticker for rocking ham Toyota may need glasses:) very crooked. But overall happy More
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Easy transfer from 2016 Prius to 2019 Priuses Transferring lease vehicles was a breeze. Excellent service and guidance by extremely competent staff. Bob Copley is the best salesman. Easy to deal Transferring lease vehicles was a breeze. Excellent service and guidance by extremely competent staff. Bob Copley is the best salesman. Easy to deal with and has all the answers. There are always some issues with transfers. Bob knew when and how to deal with them quickly. His years of experience shined through. To me Bob is Rockingham Toyota. He's my main contact and guide there...my go to person. The Service Department is top notch. I am very happy with all maintenance issues and the courtesy transportation when having my vehicle serviced. Rockingham Toyota is the best! More
Great experience buying my first car Bob Copley at Rockingham Toyota helped me and was very knowledgeable. I told him I was buying my first car and what was most important to me and he di Bob Copley at Rockingham Toyota helped me and was very knowledgeable. I told him I was buying my first car and what was most important to me and he did a great job making recommendations for me. I was very pleased with the experience and am grateful for all the help the team at Rockingham Toyota provided! More
buying new 2019 Tacoma limited This buying experience was pleasant, seem less and easy. Both Jay and Frank were very accommodating and easy to work with. I would rank this experie This buying experience was pleasant, seem less and easy. Both Jay and Frank were very accommodating and easy to work with. I would rank this experience 10 out of 10. More