Canobie Lake Toyota

Simple We visited on a Sunday and saw the vehicle we wanted. Made an appointment for Monday @ 5:00pm to have my trade-in evaluated and see if a deal could be We visited on a Sunday and saw the vehicle we wanted. Made an appointment for Monday @ 5:00pm to have my trade-in evaluated and see if a deal could be accomplished. Unfortunately, my salesperson was out sick. However, Sales Manager Wilson stepped in to help until a salesperson became free and we reached a deal quickly. Bob Copley, then stepped in to complete the sale. The finance department was painless with Jonathan. Were they busy, absolutely, so I was there a while, however, not once did I feel ignored and I was taken care of. I picked up my new Rav4 Tuesday night. Again, Bob was attentive and made sure I was aware of the features the car has and went over them. He was willing to take as much time as I needed. I highly recommend Rockingham Toyota, Wilson, Bob and Jonathan! This was a very simple and smooth experience with great customer service. I honestly was dreading the entire process because of prior experiences over the years at different dealers. If you feel this way, take a chance and give Rockingham Toyota a try! More

Third Vehicle purchase from Rockingham Toyota Over the years I have been to many dealerships, but never experienced a level of professionalism that I received from Rockingham Toyota. I currently c Over the years I have been to many dealerships, but never experienced a level of professionalism that I received from Rockingham Toyota. I currently completed my third vehicle purchase from this dealership. If looking for a Toyota, start with Rockingham Toyota. Professional, courteous and caring. They don’t play games and try to sell you unnecessary items. More

Bob Copley is the best !! Bob was great during the entire process of buying my new 2019 4Runner. I have breathing difficulties and he went above and beyond to accommodate me. I Bob was great during the entire process of buying my new 2019 4Runner. I have breathing difficulties and he went above and beyond to accommodate me. I had no questions after he went though everything with me. It was a pleasure dealing with him. More

Buying a car was easy and I got a great deal. Jim C. Jay took me out on a test drive a few weeks ago. I thought it over gave him a call and set up an appointment. Pretty much had my mind made up. It took Jay took me out on a test drive a few weeks ago. I thought it over gave him a call and set up an appointment. Pretty much had my mind made up. It took about an hour and a half to buy the car. It took about 45 minutes to pick up the car. The only reason it took that long is because Jay had to show me all the features in the car. More

Painless experience! Great experience at Rockingham TOYOTA. Jen Lilly was friendly, honest, knowledgeable and most of all, reliable. Jen always responded to any questions Great experience at Rockingham TOYOTA. Jen Lilly was friendly, honest, knowledgeable and most of all, reliable. Jen always responded to any questions or concerns that I had in an expeditious manner. Good job Jen, keep it up! More

.I’m very upset to have to write this review.I have . I’m very upset to have to write this review.I have leased 2 cars from then and all experiences have been great,until now. I leased my 2018 rav 4 . I’m very upset to have to write this review.I have leased 2 cars from then and all experiences have been great,until now. I leased my 2018 rav 4 and from day 1 i complained the car pulls to the right, service advisors told me there is nothing wrong.later found out service advisors never relayed my concern to a tech to look for a issue.present day,i took my rav 4 in for service like i always do and was told i needed tires and it would coast $1000.00.The car only has 20k miles and is 2 years old and i have done all my factory recommend services.They told me they are wearing on the outside edges.I told them this should be warrantied and they told me no.My son tried helping out by calling toyota directly.Toyota did a investigation and said tires are not covered under warranty and told me this is a service failure on the dealership side.They told me my best bet was to try and get the dealership to do an alignment and give me 4 new tires.It is the dealerships fault for not catching this.They should have noticed the tires wearing unevenly,if they looked into my concern about the car pulling to the right from the start the tires probably would never have worn uneven.My son did what toyota advised him and called the dealership to speak to the gm and or owner to try and get them to take care of this issue. He called 8 times asking for ryan or emmett whoever is available.Every time he called the lady answering the phone told him they were busy and she would take a message for them to call back.He never heard back.My son then called toyota back to tell them he can not get in touch with the owner or gm.Toyota tried calling the dealership and couldn't get either of them to answer or call back and always left a message.I can not believe that they do not call customers back.It is sad to say but i may have to lease my next car at jaffarians,maybe they have better business practices and care about there customers and not just the sale of a car. More

Great salesman and Staff Fabulous salesman Brian Castaneda. Very attentive, responsive, and knowledgeable. Sales manager Adam was good, as was finance guy Frank. Brian always Fabulous salesman Brian Castaneda. Very attentive, responsive, and knowledgeable. Sales manager Adam was good, as was finance guy Frank. Brian always responded promptly whenever I contacted him throughout the car-buying process. Adam, sales manager, provided written projection of figures before the purchase which was extremely helpful in making the decision to purchase. Frank in finance was personable and efficient. More

Highly recommend Will recommend everyone I know looking for a vehicle to this dealership. Jen was incredibly helpful in making this transition into a new vehicle very Will recommend everyone I know looking for a vehicle to this dealership. Jen was incredibly helpful in making this transition into a new vehicle very simple and quick. Five stars from me to both her and the dealership More

Return of leased vehicle, getting new leased vehicle This is my fourth car purchase/lease at Rockingham. If you weren't doing something right, I woud not keep returning. Everything was great! a This is my fourth car purchase/lease at Rockingham. If you weren't doing something right, I woud not keep returning. Everything was great! a More

Rating Rockingham Toyota Dealership in Salem, NH I found the sales rep very knowledgeable about the vehicle we were purchasing, was personable and showed real concern for our needs. The finance perso I found the sales rep very knowledgeable about the vehicle we were purchasing, was personable and showed real concern for our needs. The finance person was the best we ever dealt with compared to the 17 vehicles we purchased and 7 dealers we worked with over the past 50 years. There was the usual bickering with the manager and the usual surprises after signing the offer but that didn't take away my rating. The whole 5 star rating was the sales rep we worked with and other sales rep's that were there to help us with questions about the vehicle. A team spirit was evident. More