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Canobie Lake Toyota

Salem, NH

Overview
Reviews
4.8
1,747 Reviews
Call Dealership (603) 681-6323
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412 South Broadway

Salem, NH

03079

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Showing 1,747 reviews

December 07, 2024

Tim in the service department knows what customer service is all about great job tim More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Johnson
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Dec 09, 2024 -

Canobie Lake Toyota responded

Hi Ralph, we're glad to hear Tim in the service department provided excellent customer service at Canobie Lake Toyota. We look forward to serving you again! Safe travels!

November 29, 2024

The Service department is very good. Mathew is fantastic the service department I was very surprised with and was extremely pleased. The sales department ( Jeff ) was shady and as a resu More

by Rontelaviv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff
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Dec 02, 2024 -

Canobie Lake Toyota responded

It's great to hear that you had a positive experience in service. However, I'm sorry to learn about your disappointment with the sales team. We strive for transparency in all departments, so this feedback is concerning. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, Robert Arey - General Manager - 6038933525

November 27, 2024

Very effeceint ,thorough and pleasant. and they are done in the time frame that they give me More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the people who work at the service desk , Tim Johnson, Matt Ranzinger
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Nov 27, 2024 -

Canobie Lake Toyota responded

This is great to hear, Stan! Thank you for visiting Canobie Lake Toyota!

November 21, 2024

I have had Matt several times as my Service Advisor and he was great. He was courteous and knowledgeable. A great representative for Canobie Toyota. More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ranzinger
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Nov 22, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Matt has consistently provided you with excellent service at Canobie Lake Toyota. Thank you for recognizing his efforts and sharing this wonderful feedback!

October 28, 2024

Jeff was a very good salesman he took care of me very well thanks alot More

by Darlenechoate69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 29, 2024 -

Canobie Lake Toyota responded

We're happy to hear Jeff took excellent care of you, Darlene! Thanks for trusting Canobie Lake Toyota with your business. We look forward to earning a full five-star rating in the future. If you'd like to share any feedback, please feel free to send it along to Mike at mstockwell@capitalcitykia.com. Thanks again!

October 26, 2024

Great experience. Tim is great to work with. Kept me posted on status of work. Jen in the dealership dept is also great to work with. Overall experience excellent. More

by andrusd36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Johnson, Jennifer Lilly
Report | Print
Oct 28, 2024 -

Canobie Lake Toyota responded

Thank you for sharing your positive experience with us at Canobie Lake Toyota! We're glad to hear that Tim and Jen have both provided you with excellent service. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

Always been satisfied with this dealership. They take the time to guide you through your options. More

by cilandbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Roman, she was exceptional, Sean Dougherty, Matt Ranzinger
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Oct 28, 2024 -

Canobie Lake Toyota responded

Thank you for your support of the Canobie Lake Toyota team! We appreciate your kind review and look forward to seeing you at your next visit!

October 12, 2024

Nick Ramos was a 10/10 sales consultant! Made the process incredibly easy and even stayed after the dealership closed to help finish the process. More

by Linkwhiteford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ramos
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Oct 15, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Nick provided such exceptional service at Canobie Lake Toyota! It's great to know he went above and beyond to make your experience smooth. Thank you for sharing this feedback with us!

October 10, 2024

Well first of all the service desk has to be more alert on who comes first and so forth More

by mchl_nlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Oct 11, 2024 -

Canobie Lake Toyota responded

Thank you for the review. We appreciate your feedback and will make sure it gets shared with the appropriate members of our team. If you have any additional questions or concerns, you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Robert Arey - General Manager - 6038933525

October 09, 2024

I was very impressed with the service I received at the dealership. Sean took very good care of us. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dougherty
Report | Print
Oct 09, 2024 -

Canobie Lake Toyota responded

Ray, we're happy to hear Sean & the team took such great care of you at Canobie Lake Toyota! Thanks so much for your business and please don't hesitate to reach out if we can assist you again in the future!

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