Canobie Lake Toyota
Salem, NH
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I have been going to Rockingham Toyota for every car I have bought. I worked with Eric Campbell the sales manger. He was very friendly and helpful. He went out of his way to help me get into the car of my have bought. I worked with Eric Campbell the sales manger. He was very friendly and helpful. He went out of his way to help me get into the car of my choice and was very patient with me with me asking 1000's of questions and made sure everyone was anwsered and I was comfortable throughout the entier process of me buying a new car. I also worked with Collin even though he was a new sales guy he was knowledgeable about the vechicle about the vechicle. I also worked with Roy the finance manager and he kept on working the number to make sure that I was within my budget and had the car that I wanted. I would recomend Rockingham toyota to everyone I know looking for a new car and would make sure that they ask to work with Eric, Collin, and Roy More
I had the 60K service performed in addition to three other concerns I had with lights on the dash, radiator concern and spongy brake feeling. Manager went over each service item prior to it being sched other concerns I had with lights on the dash, radiator concern and spongy brake feeling. Manager went over each service item prior to it being scheduled. Received updates during the service by phone if it rquired additional parts. Kept me informed throughout with cost estimates too. Will continue using the dealership. More
Bob was not pushy. He answered all the questions my husband and I had. Price is was what we wanted. Rockingham Toyota also took care of all the registration and insurance paperwork free of charge. My f husband and I had. Price is was what we wanted. Rockingham Toyota also took care of all the registration and insurance paperwork free of charge. My first scheduled maint. appt was made while I was there. Everyone was friendly throught the whole process. Bob explained all the options on the car when I picked it up. More
About six months ago my fiance and I purchased her a new Toyota Corolla. Throughout the entire process, Jay made the experience as pleasant and easy as possible. My fiance loves her new car! Since we had su Toyota Corolla. Throughout the entire process, Jay made the experience as pleasant and easy as possible. My fiance loves her new car! Since we had such great experience at Rockingham Toyota, I recently returned to buy a new vehicle for myself. Of course I tracked down Jay to make sure he was the salesperson that helped me. He was again extremely helpful and knowledgeable. He made it clear that he understood the difference between making a quick sale and keeping the customer coming back, and that is exactly what he does. The vehicle I purchased had minor imperfections that we knew about PRIOR to the sale. The dealership made every effort possible to give us full compensation for the damages and repair them at no cost to us. My experience dealing with the service department was amazing. I never thought I could enjoy dealing with a dealerships repair department, but they fixed everything on time and even gave me a loaner for the time it was being fixed. I cannot say enough good things about Jay Enright, and the entire Rockingham Toyota staff. They definitely go above and beyond, and I could not be happier with my new vehicle. I will definitely be returning when it is time to purchase a new vehicle. If you are looking for a new car without the normal "dealership" hassle, go see Jay Enright at Rockingham Toyota! Sincerely, Dave Gerry & Jaclyn Fedolfi More
Jay was absolutely fantastic from start to finish. He wasn't overbearing and he certainly didn't try to push me into something I didn't want. Jay got me the car I wanted, with all the extras I wanted, an wasn't overbearing and he certainly didn't try to push me into something I didn't want. Jay got me the car I wanted, with all the extras I wanted, and he made sure he was available to answer any questions I had before and after the sale. He really was absolutely fantastic, and I will be sending everyone I know that needs a new car his way! More
My wife and I find this dealer to be very friendly and easy to work with. They put joy into buying a car. We have been buying cars here since 1988 and have these same feelings every time we work with them easy to work with. They put joy into buying a car. We have been buying cars here since 1988 and have these same feelings every time we work with them. We have recommended this dealer to many of our friends and they all say the same thing. It is a pleasure to walk in a dealship knowing that they put the customers need first and not the needs of the dealer ship. Sincerley, Kevin & Evie O'Rourke More
Recently, I went into Rockingham Toyota with a friend to pick up his newly purchased Camry. While waiting, I instantly fell in love with a pretty blue Corolla that was on display in the showroom.It had all pick up his newly purchased Camry. While waiting, I instantly fell in love with a pretty blue Corolla that was on display in the showroom.It had all of the extras, and was the sport version of a Corolla. I have wanted a new car for sometime now, but circumstances were preventing me from doing so. That was until Jay and Roy found a way to make it possible for me. They worked together and were able to put me into a different, but new Corolla with just a small deposit and a few less extras. I had the best experience with them both! They were very supportive in helping me to get into the perfect car for me! To top my great experience off, they, along with a few others in the showroom, came over to me, shook my hand and thanked me for my business, and proceeded to hand me a new Apple Ipad and said "Merry Christmas"! They were able to help me to get on my way to rebuilding some less than perfect credit And gave me the best Christmas gift! I will always be grateful for their help and support! Sincerely, SHeila Morin More
My wife and I kept pushing off buying a new car because we didn't want to go through the stress of a big purchase. That stress quickly took a back seat when we walked into Rockingham Toyota and met Jay Enr we didn't want to go through the stress of a big purchase. That stress quickly took a back seat when we walked into Rockingham Toyota and met Jay Enright. Jay was exactly what I needed in a sales consultant. We knew we wanted a Rav 4 and he gave us all the infomation we needed with no pressure at all. Jay was an absolute pleasure to deal with and I highly recommend that anyone looking to buy a new car to go see Jay. You will not regret it. After agreeing on what we wanted we then had to go see George Matachun Jr who was the business manager. I guess I am the type of guy who expects the worse and boy was I wrong. George went over all the extras with no preasure at all. We did get the 8yr 100,000 vehicle service agreement as was recommended to me by a family member. I was in and out in less than 2 hours. We picked the truck up 4 days later and again Jay was there to guide us. Jay was so good that our daughter will be going to see him in January when her lease is up to get a Rav 4 also. Everyone we met at Rockingham was really nice and very helpful. I can only hope that when the time comes for us to service the truck that the service department is half as good as the sales department. Thanks Jay and George for making this go so smooth from start to finish. More
The experience of my husband and myself as recent customers of Rockingham Toyota located in Salem, NH was beyond exemplary. From the first moment that we met salesman, Bob Stabile, he was courteous, customers of Rockingham Toyota located in Salem, NH was beyond exemplary. From the first moment that we met salesman, Bob Stabile, he was courteous, friendly, knowledgeable, helpful and professional. He knew all of his products in great detail and could answer most thoroughly any question which we put to him. He was never aggressive or dismissive, always wanting to satisfy us, his customers, in every way possible. In fact, the reason that we jumped from our initial interest in a used Rav4 to a new, Base Rav4 and, ultimately, to a Rav4 Limited edition with many optional extras included. was due to Bob's patience, understanding and non-aggressive approach. Bob has many times encouraged us to speak with him by phone or to even spend time with him at the dealership for further guidance explaining all of the many features of this electronic wonder! That is after his having spent close to an hour already most patiently reviewing with us in detail every feature of our new car. Timothy Leahy, the Finance Director, was most caring and professional as well, explaining in detail to us and advising us of all available options regarding warranties and other programs. We decided on both the Road Block and the eight year extended warranty, the latter which he advised would be a good choice since we are elderly and hope to keep the car for many years. Tim also figured out how to set up our cell phone on the Rav4's Blue Tooth, taking the time away from his own, busy position to do so. We also met Anne, the mamager of Rockingham Toyota, was also most pleasant and greeted us warmly as did Shawn Martin in the Service Department. I can honestly state that we would happily and strongly recommend this dealership and those with whom we met and worked. From us, they receive a gold star! Rodney and Lee Roberts More
I recently had been to a few Toyota dealerships in NH, most were ready to sell me a car no matter what it were. At this dealership I was taken seriously and listened. I received a fantastic deal on a new most were ready to sell me a car no matter what it were. At this dealership I was taken seriously and listened. I received a fantastic deal on a new car and I am very happy with my over all experience. More