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Canobie Lake Toyota
Salem, NH
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Showing 1,747 reviews
I bought my first Toyota Tacoma at Rockingham Toyota and I was very impressed with the quality of service. When I went back to have my pick up looked at I decided to take a look at new vehicles. Jay Enright I was very impressed with the quality of service. When I went back to have my pick up looked at I decided to take a look at new vehicles. Jay Enright helped me out right away. He was knowledgeable, friendly, and made me feel at ease throughout the process. I immediately like his style. Jay walked me through every step of the way and this was the easiest purchase I have ever made. I did not feel pressured during anytime of this process. I was also helped by Eddie from finance and the manager Tom stopped by several times to make sure I was ok. This group of caring professionals made my overall experience and excellent one. I would gladly recommend anyone to Rockingham Toyota and even though I live in CT, I will make the 3 hour drive back if I buy another car as long as quality people like Jay, Eddie, and Tom are still there. More
Very good people. They are willing to work with you to get you the car you want. when you go to the dealer they do not hound you like alot of other dealers do. You can test drive the vehicle without a sal get you the car you want. when you go to the dealer they do not hound you like alot of other dealers do. You can test drive the vehicle without a sales rep so you get to go a little further than around the block to get a feel for the car. and best of all if you have your dog with you they are dog friendly and the dog is welcome in the dealership. More
My initial visit was with Jay Enright (sales), he was freindly, knowlegeable and absolutely no pressure. After shopping and comapring other vehicles we decided on a highlander and went back to price with freindly, knowlegeable and absolutely no pressure. After shopping and comapring other vehicles we decided on a highlander and went back to price with Jay. Again no prsessure and the price we agreeded on was fair and competive. For our trade in, Eric clearly and respectfully explained how it was evaluated and he got the fair market value from Edmunds.com for me to review, again the trade value seemed fair and competive. This was honestly the best buying experience we have had for a new vehicle and we are 60 plus. We saw George for the financing he was pleasant, knowledgeable and explained some of the plans that were avialble for maintaince, extended warranty etc. with no pressure to purchase. When we picked up the vehicle we met with Roy from fiance to sign the finacing papers, agian pleasant, knowledgeable and no presuure. We highly recommend the Rockingham Toyota team and strongly recommend Jay Enright as a knowlegeable, friendly, professional and no pressure sales rep. Our compliamnets to the ownership of Rockingham Toyota for putting together the friendly, sincere, honest team they have working for them. Again the best buying experience we have had. More
Overall experience was excellant, beginning with a prompt response from the dealership to my internet request for info via the Kelly Blue Book website. After arranging an appointment time, we were partnered response from the dealership to my internet request for info via the Kelly Blue Book website. After arranging an appointment time, we were partnered with a Product Consultant (read: sales person) who was polite, low-key, and very knowledgeable about the particular model in which we were interested. Final pricing was quickly agreed apon with the General Sales Manager (without undue angst), and financing was effortlessly arranged, with terms clearly explained, by a Business Manager. Delivery of the requested vehicle was done in a resonable time frame, and the final signings and closing took little time. Overall, an excellant experience, and we would (and will) recommend this dealership to others. More
This was my very first time buying a car and everyone here was so helpful. My friend's parents brought me here, having had previous experience with the dealership before. Everyone was very friendly and v here was so helpful. My friend's parents brought me here, having had previous experience with the dealership before. Everyone was very friendly and very knowledgeable, and there was no pressure to buy right away. I'm a student with a low budget but they worked with me to the car I wanted within my price range. Everything went through quickly and efficiently and I was driving a new car within four days of my initial visit. Would DEFINITELY recommend this dealer. More
My wife and I had previously visited another dealership who said we could not get the price we were looking for. Then we met Eric Campbell and it gone done quickly. This was definitely the easiest and most who said we could not get the price we were looking for. Then we met Eric Campbell and it gone done quickly. This was definitely the easiest and most pleasurable automobile buying experience my wife and I have ever had. Eric Campbell made everything smooth and stress free while purchasing a vehicle and trading another one in. Thanks Again More
This was a fantastic experience! We purchased a prius from Jay in 2009. After the birth of our second child we needed a larger vehicle and returned again to work with Jay because it was such a positive e from Jay in 2009. After the birth of our second child we needed a larger vehicle and returned again to work with Jay because it was such a positive experience the first time! Jay recognized us when we entered the building and greeted us right away. We explained our needs and Jay took the time to explain our options. He didn't pressure us into purchasing anything that we didn't need, but listened to us carefully and showed us exactly what we were looking for. Despite the fact that the dealership was closed for the evening by this point, Jay, George and Eric took plenty of time to work with us to be sure that we were comfortable with the financial side of the transaction. No one made us feel rushed or pressured us to hurry our decision so that they could get home earlier. In the time between coming to an agreement and our taking delivery of the vehicle we were kept in the loop about where we were in the process every step of the way. Delivery can sometimes be a ridiculously frustrating experience in the car buying process. It can often mar the entire memory of something exciting, but everything was quick and easy. We finalized all of the paperwork, transferred our registration and drove away in our new car within about an hour. We will definitely be returning to Rockingham Toyota for any future car purchases. More
We went there on Sunday to look for a newer Prius. Bob was very friendly and helpful. We told him right away that we were willing to make a deal and told him what our bottom line was. He was able to clo was very friendly and helpful. We told him right away that we were willing to make a deal and told him what our bottom line was. He was able to close the deal. The only negative thing I have to say is that it takes too long! We were there for over 2 and a half hours - mostly waiting for the business person who was going back and forth across the street to close other deals. I would think the weekends would be the busiest, so it would be a suggestion to have 2 business people working on the weekends. More
I have always had a good experience buying Toyota, and this visit was no different. The staff at Rockingham Toyota know what they are talking about and do everything they can to accommodate your needs. this visit was no different. The staff at Rockingham Toyota know what they are talking about and do everything they can to accommodate your needs. I will continue, as I have in the past to have all my service done at this dealership and would recommend family & friends to shop them first. More
My entire car buying experience was positive. The test drive was great, and Bob Stabile explained the car's features in detail. I was able to test drive the car alone, which allowed me to really evaluate drive was great, and Bob Stabile explained the car's features in detail. I was able to test drive the car alone, which allowed me to really evaluate the car and focus on it's features, not on conversation. The staff was very accommodating and I never felt pressured to make the purchase. I bought a 2011 Rav4 from dealer stock, and I've been very pleased with it thus far (about a month). I would definitely recommend this dealership for their fair pricing and outstanding customer service. More