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Canobie Lake Toyota
Salem, NH
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Showing 1,747 reviews
Jimmy in Service was outstanding. Helped and communicated every step of the way!! I had a problem with my truck and he communicated what was happening as it was going on. Too many times the de communicated every step of the way!! I had a problem with my truck and he communicated what was happening as it was going on. Too many times the dealer will not communicate even though good things are happening. Jimmy should train all customer service folks! Nice job Jimmy! More
After several very, very bad experiences at another (Mass.) Toyota dealership I visited Rockingham Toyota. Immediately I was greeted in a friendly manner and with no pushy sales tactics. Within one w (Mass.) Toyota dealership I visited Rockingham Toyota. Immediately I was greeted in a friendly manner and with no pushy sales tactics. Within one week I was in my brand new Venza. I was introduced to the entire team there and truly felt respected and appreciated. My sales person was kind and thoughtful, and fortunately for me not the fast talking, in your face "car salesman" type...be honest...we've all met them. It was the most positive car buying experience I have ever had, this being my 5th Toyota purchase. I would highly recommend this dealership. I have not had experience with their service department as of yet, but am hopeful that will go as smoothly. Thank you Rockingham Toyota! And one last thing..bigger dealerships does not mean better anything! You're just a little no name fish in a huge pond! More
I just graduated from college and was looking for a new car. The salesman and business managers treated me very professionally and in a very relaxing atmosphere. There was no pressure and they were very ac car. The salesman and business managers treated me very professionally and in a very relaxing atmosphere. There was no pressure and they were very accommodating. I will recommend this dealership to all my friends. More
Everyone I met with at the dealership was helpful, friendly, and professional. The process was smooth and no pressure. George was very impressive that he remembered my name only after one prior brie friendly, and professional. The process was smooth and no pressure. George was very impressive that he remembered my name only after one prior brief visit. I have had my new car for two weeks, and I have had two follow up calls from the dealer to ask how my vehicle was driving, and to see if I had any questions they could answer. I'm very happy with my experience at Rockingham Toyota. More
I just want to say that i am very pleased with Rockingham Toyota and how Bob copley helped me and how satisfied i am with the whole outcome of my new car. everyone i dealt with at rockingham toyota was very Toyota and how Bob copley helped me and how satisfied i am with the whole outcome of my new car. everyone i dealt with at rockingham toyota was very pleasant and nice to talk to. I would definatley refer people to Rockingham Toyota. so very pleased!!!!! More
I leased a 2011 Camry LE, my third from this dealership. Bob, George and Tom were great: courteous, efficient and helpful. Highly recommend this dealership. Have always found the service department to be co Bob, George and Tom were great: courteous, efficient and helpful. Highly recommend this dealership. Have always found the service department to be courteous and efficient as well. Would not hesitate to recommend this dealership to my friends, family and coworkers. More
We have purchased many new vehicles over the years and none of the other dealers even come close to the Service we just received today from Rockingham Toyota. I started out dealing with Tom Pare who is a none of the other dealers even come close to the Service we just received today from Rockingham Toyota. I started out dealing with Tom Pare who is a true professional. He took his time, we test drove a couple of vehicles, he answered many questions and within a short period of time we were in the new vehicle. Eric, Jay and Eddie, you guys are great!!! We fealt NO pressure what so ever, something other dealers should learn from you guys. When it came to signing all the paperwork, Eddie you were on point. We were in and out, something I personally can't stand doing, you go to a dealer, you hang around for hours !!! Not Rockingham Toyota, we called Tom and asked if the and paperwork was ready, he said yes and when we got there the car was out front and the paperwork was ready. I think this is our 5th Toyota, the 6th Toyota will also be purchased at Rockingham Toyota, thank you again guys. It was certainly worth the trip. More
I looked online, researched through Consumer Reports, and went to two dealerships to get the best price. When I decided to go with Jay at Rockingham, I called the other dealership to let them know. The nex went to two dealerships to get the best price. When I decided to go with Jay at Rockingham, I called the other dealership to let them know. The next day they sent an email and left a voicemail stating they would give me $2000 more for my trade than Rockingham. I called Eric at Rockingham and told him, giving him the chance to match the offer. He stated that he understood that I needed to make the best deal possible but that he couldnt see how the other dealer could give me $2000 more for my trade. He said that he was sad to lose my business, but that he understood and wished me the best. I then called the other dealer and that sales manager told me that the person who wanted my trade was gone and he could no longer offer me the extra $2000. I said thanks anyways and called Eric back (with my tail between my legs). He was very professional and said that we could resume the deal that we had made. I was treated very well by both Jay and Eric and received a very fair deal. I would recommend Jay, Eric, Eddie and Rockingham Toyota if you are in the market for a car. More
I went back to Rockingham Toyota to turn in my lease and buy a used car. Nick and Bob were extremely helpful, knowledgeable and patient. After speaking to Nick and explaining to him my financial and perso buy a used car. Nick and Bob were extremely helpful, knowledgeable and patient. After speaking to Nick and explaining to him my financial and personal needs, he took the time to look around and get me the best deal possible. He contacted me and set up a meeting to discuss my options. Bob took me through my new car and completely explained the differences between my current car and the new one. Nick was friendly, informative, honest and very helpful and got the best deal for me. I felt comfortable asking questions and getting the information I needed. The show room and service area was very neat and welcoming. All the employees I worked with were friendly and knowledgeable. Both my experiences with Rockingham Toyota, Nick and Bob have been very positive. Thankyou for helping me purchase a great car I can afford! More
The staff at Rockingham Toyota are very professional in their approach. We did not feel pressured at any time to purchase a vehicle on the spot. We have bought several vehiclea at Rockingham in the past their approach. We did not feel pressured at any time to purchase a vehicle on the spot. We have bought several vehiclea at Rockingham in the past because of the professionalism of the staff and the efficient, courteous maintenance department. More