Canobie Lake Toyota
Salem, NH
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Everyone I met with at the dealership was helpful, friendly, and professional. The process was smooth and no pressure. George was very impressive that he remembered my name only after one prior brie friendly, and professional. The process was smooth and no pressure. George was very impressive that he remembered my name only after one prior brief visit. I have had my new car for two weeks, and I have had two follow up calls from the dealer to ask how my vehicle was driving, and to see if I had any questions they could answer. I'm very happy with my experience at Rockingham Toyota. More
I just want to say that i am very pleased with Rockingham Toyota and how Bob copley helped me and how satisfied i am with the whole outcome of my new car. everyone i dealt with at rockingham toyota was very Toyota and how Bob copley helped me and how satisfied i am with the whole outcome of my new car. everyone i dealt with at rockingham toyota was very pleasant and nice to talk to. I would definatley refer people to Rockingham Toyota. so very pleased!!!!! More
I leased a 2011 Camry LE, my third from this dealership. Bob, George and Tom were great: courteous, efficient and helpful. Highly recommend this dealership. Have always found the service department to be co Bob, George and Tom were great: courteous, efficient and helpful. Highly recommend this dealership. Have always found the service department to be courteous and efficient as well. Would not hesitate to recommend this dealership to my friends, family and coworkers. More
We have purchased many new vehicles over the years and none of the other dealers even come close to the Service we just received today from Rockingham Toyota. I started out dealing with Tom Pare who is a none of the other dealers even come close to the Service we just received today from Rockingham Toyota. I started out dealing with Tom Pare who is a true professional. He took his time, we test drove a couple of vehicles, he answered many questions and within a short period of time we were in the new vehicle. Eric, Jay and Eddie, you guys are great!!! We fealt NO pressure what so ever, something other dealers should learn from you guys. When it came to signing all the paperwork, Eddie you were on point. We were in and out, something I personally can't stand doing, you go to a dealer, you hang around for hours !!! Not Rockingham Toyota, we called Tom and asked if the and paperwork was ready, he said yes and when we got there the car was out front and the paperwork was ready. I think this is our 5th Toyota, the 6th Toyota will also be purchased at Rockingham Toyota, thank you again guys. It was certainly worth the trip. More
I looked online, researched through Consumer Reports, and went to two dealerships to get the best price. When I decided to go with Jay at Rockingham, I called the other dealership to let them know. The nex went to two dealerships to get the best price. When I decided to go with Jay at Rockingham, I called the other dealership to let them know. The next day they sent an email and left a voicemail stating they would give me $2000 more for my trade than Rockingham. I called Eric at Rockingham and told him, giving him the chance to match the offer. He stated that he understood that I needed to make the best deal possible but that he couldnt see how the other dealer could give me $2000 more for my trade. He said that he was sad to lose my business, but that he understood and wished me the best. I then called the other dealer and that sales manager told me that the person who wanted my trade was gone and he could no longer offer me the extra $2000. I said thanks anyways and called Eric back (with my tail between my legs). He was very professional and said that we could resume the deal that we had made. I was treated very well by both Jay and Eric and received a very fair deal. I would recommend Jay, Eric, Eddie and Rockingham Toyota if you are in the market for a car. More
I went back to Rockingham Toyota to turn in my lease and buy a used car. Nick and Bob were extremely helpful, knowledgeable and patient. After speaking to Nick and explaining to him my financial and perso buy a used car. Nick and Bob were extremely helpful, knowledgeable and patient. After speaking to Nick and explaining to him my financial and personal needs, he took the time to look around and get me the best deal possible. He contacted me and set up a meeting to discuss my options. Bob took me through my new car and completely explained the differences between my current car and the new one. Nick was friendly, informative, honest and very helpful and got the best deal for me. I felt comfortable asking questions and getting the information I needed. The show room and service area was very neat and welcoming. All the employees I worked with were friendly and knowledgeable. Both my experiences with Rockingham Toyota, Nick and Bob have been very positive. Thankyou for helping me purchase a great car I can afford! More
The staff at Rockingham Toyota are very professional in their approach. We did not feel pressured at any time to purchase a vehicle on the spot. We have bought several vehiclea at Rockingham in the past their approach. We did not feel pressured at any time to purchase a vehicle on the spot. We have bought several vehiclea at Rockingham in the past because of the professionalism of the staff and the efficient, courteous maintenance department. More
I bought my first Toyota Tacoma at Rockingham Toyota and I was very impressed with the quality of service. When I went back to have my pick up looked at I decided to take a look at new vehicles. Jay Enright I was very impressed with the quality of service. When I went back to have my pick up looked at I decided to take a look at new vehicles. Jay Enright helped me out right away. He was knowledgeable, friendly, and made me feel at ease throughout the process. I immediately like his style. Jay walked me through every step of the way and this was the easiest purchase I have ever made. I did not feel pressured during anytime of this process. I was also helped by Eddie from finance and the manager Tom stopped by several times to make sure I was ok. This group of caring professionals made my overall experience and excellent one. I would gladly recommend anyone to Rockingham Toyota and even though I live in CT, I will make the 3 hour drive back if I buy another car as long as quality people like Jay, Eddie, and Tom are still there. More
Very good people. They are willing to work with you to get you the car you want. when you go to the dealer they do not hound you like alot of other dealers do. You can test drive the vehicle without a sal get you the car you want. when you go to the dealer they do not hound you like alot of other dealers do. You can test drive the vehicle without a sales rep so you get to go a little further than around the block to get a feel for the car. and best of all if you have your dog with you they are dog friendly and the dog is welcome in the dealership. More
My initial visit was with Jay Enright (sales), he was freindly, knowlegeable and absolutely no pressure. After shopping and comapring other vehicles we decided on a highlander and went back to price with freindly, knowlegeable and absolutely no pressure. After shopping and comapring other vehicles we decided on a highlander and went back to price with Jay. Again no prsessure and the price we agreeded on was fair and competive. For our trade in, Eric clearly and respectfully explained how it was evaluated and he got the fair market value from Edmunds.com for me to review, again the trade value seemed fair and competive. This was honestly the best buying experience we have had for a new vehicle and we are 60 plus. We saw George for the financing he was pleasant, knowledgeable and explained some of the plans that were avialble for maintaince, extended warranty etc. with no pressure to purchase. When we picked up the vehicle we met with Roy from fiance to sign the finacing papers, agian pleasant, knowledgeable and no presuure. We highly recommend the Rockingham Toyota team and strongly recommend Jay Enright as a knowlegeable, friendly, professional and no pressure sales rep. Our compliamnets to the ownership of Rockingham Toyota for putting together the friendly, sincere, honest team they have working for them. Again the best buying experience we have had. More