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Canobie Lake Toyota
Salem, NH
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Showing 1,747 reviews
It was a pleasure to purchase a new car from Rockingham It was a pleasure to purchase a new car from Rockingham Toyota. Lisa Marbet was very friendly, courteous and helpful and made buying a car a delight It was a pleasure to purchase a new car from Rockingham Toyota. Lisa Marbet was very friendly, courteous and helpful and made buying a car a delight instead of feeling intimidated.It was the best experience I had with a car salesman in years. It was also a pleasure dealing with the business manager, Eddie Najeeullah. I would recommend Rockingham Toyota to anyone interested in buying a car. More
Have you ever experienced buying a car without being pressured, being thorroughly listned to, and being educated on features you might consider for investing in a car purchase, all at your own pace? pressured, being thorroughly listned to, and being educated on features you might consider for investing in a car purchase, all at your own pace? Well, we have never experienced it either, until this past week at Rockingham Toyota,Salem NH when we purchased the next vehicle for my mother. Susan was amazing: understanding, having patience, going always the extra mile (even in pooring down rain, literally!!!) to help us find the best car to fit our needs. And A real pleasure to work with, day or night, rain or shine. Also were Eric - staying late to make the numbers work for us, or the key, or assist with prompt answers to any question we have, and always with a smile. By George! last but not least! George -it was great doing business you, and so nice and pleasant while taking all the time we needed to feel comfortable and work with us to get to the final numbers! PS - my mother tells me now we need a magic money-pen as yours! If anyone in steps in with a foul mood because of car issues, a therapy couch will not be necessary - just talk to Eric, take a test drive with Susan, and close the deal with George! Thank you all! PS - they also match their advertized internet prices! More
The dealership has done on excellent job on helping me to get an RS 7.0 as soon as they could. I also have never had any issue in the past with any service calls. Everyone there is very friendly and make y get an RS 7.0 as soon as they could. I also have never had any issue in the past with any service calls. Everyone there is very friendly and make you feel at home. More
Jay was so helpful, he did not pressure at all and found exactly what we were looking for! other dealers told us that we could only get what was on the lot...Not Jay he drove to Greenfield Mass to pick up a exactly what we were looking for! other dealers told us that we could only get what was on the lot...Not Jay he drove to Greenfield Mass to pick up a great car! Always had a smile on his face and answered all our questions! one word: excellent! More
I had jsut purchased a rear wiper arm and the existing bolt was frozen in place. I brought it back within the hour of trying to replace myself and they took my right in, explained what was wrong and did bolt was frozen in place. I brought it back within the hour of trying to replace myself and they took my right in, explained what was wrong and did it free of charge. I was very happy and will be going back! thanks guys More
My o8 Avalon lost the high beams and driving lights. Although this was not a warranty item, there was a TSB on the problem. Rockingham Toyota intervened and convinced Toyota to cover the expenses of rep Although this was not a warranty item, there was a TSB on the problem. Rockingham Toyota intervened and convinced Toyota to cover the expenses of replacing the headlight assemblies. If I would have had to pay for this, the cost would be in excess of $2500. I appreciate the work of Rockingham Toyota to help a loyal customer! The worksmanship was of good quality and the Avalon is fine! More
I had the best car transaction I have ever had here. My husband and I purchase or lease new vehicles every 2-3 years. But this by far was the best experience. Charles, Tom, George and Eddie are the most husband and I purchase or lease new vehicles every 2-3 years. But this by far was the best experience. Charles, Tom, George and Eddie are the most professional people. It was such a nice, no pressure, easy transaction. The whole process was seamless and felt like I was talking to real people (not sleazy salesmen). They answered all the questions I had and went above and beyond to make sure I had what I needed. I came into the dealership having a bad taste in my mouth from an experience at Ira in Danvers (who is horrible, don’t ever go there). I had the KBB information for my trade as well as fair market price on the vehicle from what other people in my area were paying. They gave me both, no haggling required! The offered me some add-ons but with no pressure what so ever. I would highly recommend them and will be purchasing another vehicle from them in the next month or so. We are very pleased. More
really great customer service. They worked with me and were very patient. they made sure to get the exact car that i wanted and that everything was in order. and they are honest with the prices of the veh were very patient. they made sure to get the exact car that i wanted and that everything was in order. and they are honest with the prices of the vehicles so you know that you're not getting swindled. More
I actually had the best experience leasing my new Toyota Corolla S with Jay Enright and Mr. Pare. They answered all my questions and made me feel very comfortable with my decision to purchase a new car. G Corolla S with Jay Enright and Mr. Pare. They answered all my questions and made me feel very comfortable with my decision to purchase a new car. George in Finance was also very friendly and explained all my options. I will definately return to Rockingham Toyota to lease my next vehicle. Jay Enright is the best! More
The service we received from the moment we walked in to the moment we drove the car out was excellent. I went in a while ago and talked to Jay Enright. I liked him immediately. I was just beginning the the moment we drove the car out was excellent. I went in a while ago and talked to Jay Enright. I liked him immediately. I was just beginning the process of buying a new car and was not sure what I wanted to buy. Jay did not pressure me at all. He introduced me to Tom Pare who did not pressue me either. After that day, I visited two other dealerships. I wanted my husband to look at the cars so he called the dealership. Jay was on vacation so I insisted that we wait until he returned. Jay called as soon as he returend to work. My husband went in to continue our search for a new car. We finally made our decision to go with the Toyota. I am very pleased and impressed with the respect and consideration shown to my husband and me during the process. Jay is to be commended for his excellent skills as a salesperson, his communication skills and his down to earth personality. I will definitely recommend him to friends and I when I am ready I will buy another car from Jay. More