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Canobie Lake Toyota
Salem, NH
By Type
Showing 1,747 reviews
this place is amazing and really had great experience i would recommend the dealer ship and any question i had i get answered and nelson pena is really good man and you help you if there is any problems do would recommend the dealer ship and any question i had i get answered and nelson pena is really good man and you help you if there is any problems down the road with my car they will continue help you thank you for my toyota tundra and i would do business with rockingham toyota again. thank you again More
Nelson was patient, knowledgeable and gave me excellent customer service. He went above and beyond what would be expected of a car salesman. I was treated with respect and sincere sensitivity throughout t customer service. He went above and beyond what would be expected of a car salesman. I was treated with respect and sincere sensitivity throughout the whole process. He made a potentially stressful experience, pleasant and satisfying. He is a great guy. More
This is the 4th Toyota that I have leased. Each and every experience has been very painless. This last experience, which envolved, Marcus (sales manager), Zachary (product consultant) and John (Financ every experience has been very painless. This last experience, which envolved, Marcus (sales manager), Zachary (product consultant) and John (Finance) was exceptional. This dealership has always shown much professionalism as well as a friendly experience. Also, past experience with the service department has always been efficient, time honored, knowledgeable, and for a woman is a breath of fresh air. Zach was especially attentive to my wants and needs. If he was given training through Toyota, you should be happy that you have such a fantastic result. I just rec'd a call making sure that everything was OK, and asked if there was anything that he could help me with. I wish I needed another vehicle, because I would surely look him up. More
Jenn Lilly was a great sales person. Kind, friendly, knowledgeable about the car we test drove. Eventually my husband and I purchased a Toyota Prius V. knowledgeable about the car we test drove. Eventually my husband and I purchased a Toyota Prius V. More
Yes I would recommend this dealership because of how nice eveyone was. I hate walking into a dealership and the sales associate does not know what they are talking about and what they are trying to selling. eveyone was. I hate walking into a dealership and the sales associate does not know what they are talking about and what they are trying to selling. Jennifer knew just about everything about this car and was very helpfull. More
I needed a ride back to the dealership once my car underwent very expensive repairs that took longer than anticipated. Matt was extremely professional, friendly and a good driver-avoiding high traffi underwent very expensive repairs that took longer than anticipated. Matt was extremely professional, friendly and a good driver-avoiding high traffic areas on a busy Friday afternoon and making pleasant conversation on the ride. He also expressed sympathy with my need for expensive repairs which I appreciated. Kudos to this young man for making the car repair experience a bit more pleasant. More
This was the best car buying experience I have ever had. Everyone at the dealership was pleasant, friendly, and very down to earth. From prior car buying experiences, you expect a tense, high powered attemp Everyone at the dealership was pleasant, friendly, and very down to earth. From prior car buying experiences, you expect a tense, high powered attempt to sell you a car ending with all kinds of different tactics to accomplish this. So when you go into a dealership, you stand defensive. From the moment I walked into Rockingham Toyota, I could sense something different. After talking to Nelson Pena about the vehicle I was interested in, I was introduced to Mark Smith the General Manager. His mannerisms and common sense talking made me feel so comfortable. He is the reason I bought the car. He instilled in me confidence, comfort and a true sense of honesty The is exactly the was cars shoul be purchased. I have no reason to go anywhere else when my next purchase comes up which may be quite soon. More
I bought my used RAV4 from a Nissan dealer and purchased the extended warranty. Needless to say, Nissan's are fixed differently than Toyota's. When I had a problem and needed a warranty repair, Matt worke the extended warranty. Needless to say, Nissan's are fixed differently than Toyota's. When I had a problem and needed a warranty repair, Matt worked with me and the warranty company to ensure my vehicle was fixed correctly. He kept in communication with me through the entire process. I'm so glad I've had my work done at Rockingham Toyota! More
I have been a loyal and valued customer of Rockingham Toyota for several years now. This dealership does not have a high pressure sales environment, truly values your presence as a customer and not a vas Toyota for several years now. This dealership does not have a high pressure sales environment, truly values your presence as a customer and not a vast checking account, is exceptionally professional, and everyone from every department is jovial, helpfull, informative, and is committed to excellence. Experience with Jay Enright- I met Jay upon visiting this dealership with a great intent and interest to purchase a 2012 Scion XD. I currently own a 2009 Scion XD, but was interested in researching, viewing, test driving, and experiencing the latest models. Jay approached me within the dealership and was very patient, professional, helpfull, informative, and has a great sense of humor. His true intention is to listen and to seek out the qualities, options, amenities, or function of the vehicle you wish to purchase. He never used excessive sales tactics, excessive pressure, or did anything beyond his experience and professional sense of self. I am going to hold onto my current car for longer, but the moment I am more financially available to buy the latest model, I have already informed Jay that he will and is going to be my salesman. It is not quite often that I form such good rapport with someone that I will only request that person, of all the wonderful salespeople they have on staff. To be fair to his efforts, I will see him in the future for the vehicle of my choice and would recommend that anyone going there asks for Jay, or just about anyone on staff in sales there. I have yet to have a bad experience in conversing with the salespeople, they are all polite, kind, and talkative. Tim Johnson- Of all the staff members within the service department, I seem to come in contact with Timmy the most. I have had a legendary experience with each and every service adviser, but without showing a preference for one over the other, I end up receiving the most customer services experiences through Timmy. Timmy not only calls you back within a reasonable amount of time, is polite, friendly, professional, and is always willing to "go the extra mile" to satisfy his service customers. Mark Dickerson- Mark is an easy going, but friendly and helpful service manager. His sense of professionalism and character truly makes it an enjoyable experience when conversing with him about my automotive needs. More
Nelson was a very positive and informative salesperson. He was not your typical overbearing salesperson. This is the second car we have purchased from Nelson. He was not your typical overbearing salesperson. This is the second car we have purchased from Nelson. More