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Canobie Lake Toyota

Salem, NH

4.7
1,741 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,741 reviews

March 04, 2012

This was the best car buying experience I have ever had. Everyone at the dealership was pleasant, friendly, and very down to earth. From prior car buying experiences, you expect a tense, high powered attemp More

by Bampie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nelson pena, mark smith, eddie n., Nelson Peña
March 03, 2012

I bought my used RAV4 from a Nissan dealer and purchased the extended warranty. Needless to say, Nissan's are fixed differently than Toyota's. When I had a problem and needed a warranty repair, Matt worke More

by sbianson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
January 22, 2012

I have been a loyal and valued customer of Rockingham Toyota for several years now. This dealership does not have a high pressure sales environment, truly values your presence as a customer and not a vas More

by Coffeeman25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Tim Johnson, Mark Dickerson, , Jay Enright, Tim Johnson
January 16, 2012

Nelson was a very positive and informative salesperson. He was not your typical overbearing salesperson. This is the second car we have purchased from Nelson. More

by lisatrabucco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Pena, Nelson Peña
January 14, 2012

I selected the very first car I test drove. It took these people over 3 1/2 hours to process the simple paperwork. Have bought numerous cars in the past. These people made it into a long arduous diff More

by ratas assas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Bob the crew
Jan 30, 2012 -

Canobie Lake Toyota responded

We like to hear from our customers even when it is negative because there are always areas we can improve on. This was what is known as a “spot delivery” in the automotive industry - When a customer wishes to take home a new car on the same day. There are a number of steps the buyer and the vehicle need to go through before that customer can drive it home. Unfortunately, there are steps that take some time (bank approval, insurance binder, etc.). In addition, we feel we go above and beyond by hand washing and waxing every vehicle that is delivered. The time will often vary. We did however; look at areas where we can streamline the spot delivery process. We really appreciate the feedback.

January 11, 2012

After having paid close attention to recent TV ads and the recommendations of family and friends, I ventured into Rockingham Toyota. From the outset i was welcomed and put at ease. If I were to tell yo More

by RachelJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Eddie Najeeullah, Tom Pare, Jay Enright
January 09, 2012

This has been a great experience with thus dealer. I have had some bad times with many. I would recommend this dealer to anyone who wants great service. The only item i wished my new rav4 had was floor mats. More

by jeffrey.bush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie and bob copley, Robert Copley
January 04, 2012

We had a very good experience at Rockingham Toyota. Bob Stabile, our salesman, was very helpful. Although they did not have the vehicle in stock that we were looking for, he lost no time in finding the ri More

by Sufo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile, Bob Stabile
January 04, 2012

I was welcomed but not overwhelmed when I walked through the door. I never felt any pressure to buy or look at anything I was not interested in unlike other dealerships I have been too. The staff was extr More

by blowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Tom Pare, Eddie Najeeullah, Jay Enright
December 23, 2011

Our experience at Rockingham was for a new Highlander - It was a repeat purchase at this dealer. They are courteous, prompt and exert no pressure in purchasing a vehicle! Our sales professional Jay Enrig More

by sudol28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Tom Pare, Eddie Najeeullah, Jay Enright
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