Canobie Lake Toyota
Salem, NH
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I had been getting online quotes from Jaffarian and Rockingham Toyota. Both were good offers and went to visit Jaffarian first. I had a horrible experience there and felt I got the run around and lots Rockingham Toyota. Both were good offers and went to visit Jaffarian first. I had a horrible experience there and felt I got the run around and lots of game playing (see review). I then went to Rockingham with my husband and had a totally different experience there. We met Terry Wong , online quotes and he brought over salesman Nelson Pena. Nelson is very personable and we didn't get that phony dealer act. When going over the quotes , the offer I had in my phone was a little higher than what I remembered from an earlier email but I couldn't find it. The price was for a 4 cylinder but I wanted the 6. Terry came out of his office with the original quote and gave the price quoted . They gave me Kelly Blue book for my Honda pilot with no hassle and gave us a rebate , great interest and a great price for the Venza!!! Bob Lasher in finance was extremely friendly and helpful and went over all the small print with us . Very open and honest about the offer. We were extremely happy and surprised at how easy and honest the deal went through . We felt like we were working with honest people who wanted to get us a car and make us happy!. I feel 100% happy with the deal we made there and will go back to them again and again. I have been telling everyone about the great service at Rockingham Toyota! More
I went to Rockingham Toyota with the intention of only pricing a Camry or a Corolla. My brother-in-law Dave was me, as he and I had both done research on certain vehicles and were only doing some comparis pricing a Camry or a Corolla. My brother-in-law Dave was me, as he and I had both done research on certain vehicles and were only doing some comparison shopping. We looked at some of the vehicles outside and went in to ask some questions. Bob Stabile was our sales consutant. Bob listened to what I was looking for. He confimed what I had researched and gave us even more information. At ease, I decided on the Corolla. He showed me everything available in the vehicle including all the options. I was happy to learn about the 2 year service program and how the car doesn't need as many oil changes as older cars do. Needless to say, after the test drive, I was sold. The next big decision was the color. Bob pointed out that a lighter colored vehicle shows off less dirt than a darker colored vehicle, which is what I originally wanted. The price was in the range I wanted and he did well with that too, especially as I was paying the car outright, with no financing. I was impressed with everyone there and with the tour of their operations. I am very happy to say that I feel confident in having my vehicle serviced at Rockingham Toyota when it needs to be serviced. THANK YOU BOB! I am VERY HAPPY with my Sandy Corolla and have received many compliments. I heartily reccommend you and Rockingham Toyota. More
Very knowledgable, courteous, helpful, punctual. Went over all we needed to know about our new vehicle. Would definitely recommend her to our friends & relatives Jennifer is an asset your dealership over all we needed to know about our new vehicle. Would definitely recommend her to our friends & relatives Jennifer is an asset your dealership More
I went to this dealer not expecting to buy a car but they were very friendly and honest. Nelson was a great sales associate. They were very willing to answer questions and do whatever it took to mak sure i w were very friendly and honest. Nelson was a great sales associate. They were very willing to answer questions and do whatever it took to mak sure i was happy. They gave me a great deal on my trade in and helped me get into a new car. The business manager bob was also very friendly and went above and beyond for me. They stayed open late on two separate nights to accommodate me. I would recommend them to anyone looking for a new car. Ask for nelson he is the best. More
We were shopping a second car. We were not sure what make and model we wanted. Our first stop was at Rockingham Toyota. The total experiance was very delightful. Our sales Rep.Jay Enright was not pushy or ov and model we wanted. Our first stop was at Rockingham Toyota. The total experiance was very delightful. Our sales Rep.Jay Enright was not pushy or overwhelming, which made the choice of buying a new toyota a pleasure. He explained the difference between a new car and a certified preowned, the different financing option . We explained we were looking for something economcal. Which we test drove, discussed the price with out feeling any pressure. Everyone we met was upbeat and personable.The experiance was great. This was our first stop and our last,there was no need to go anywhere else. More
Dear Sir or Madam, I woulld like to send you this Dear Sir or Madam, I woulld like to send you this letter of appreciation.Yesterday I came into your dealership and experienced what I would have to Dear Sir or Madam, I woulld like to send you this letter of appreciation.Yesterday I came into your dealership and experienced what I would have to say was the best most confortable time at purchasing a car. Bob Staile.Marc Smith and Bob in finance were fantastic at getting me ready and prepped for my new car,which I might say is great.Thank you again. Respectfully Joe Mullins More
On a trip to visit friends in MA I noticed several problems with the way our car was driving. We arrived on a Sat afternoon and were planning to stay the night, but I had no interest in driving 3+ hou problems with the way our car was driving. We arrived on a Sat afternoon and were planning to stay the night, but I had no interest in driving 3+ hours back home the next day w/o getting the car looked at. My friend, also a Toyota owner, said there was a dealer close by, but that he recommended Rockingham a bit farther away. We arrived at the facility about 3:30 with no appt, explained my situation and they indicated they would fit my car in prior to their 5pm close. 15 minutes later I took a ride with one of their service people, explained what was going on and handed off my car. My friend and I walked next door for coffee and I promptly got photos of a piece of metal that had lodged in one of my tires and a description of a dashboard problem I was having. I authorized Tim to replace my 2 rear tires if required, but when I returned 45 minutes later he told me they were able to patch it and charged me only $20 for this work and diagnosis, but not repair of another problem I was able to fix when I return to CT. The guys were extremely friendly and helpful from start to finish. I rarely review businesses, but my experience here was noteworthy. Thank you guys. More
everything went nice and smoothly. Bob was kind and patient when explaining the in and out of the Prius. i would definitely recommend him to any one purchasing a car. patient when explaining the in and out of the Prius. i would definitely recommend him to any one purchasing a car. More
Excellent salesperson. Was very knowledgeable about the product and the lease terms and buyout. She also programmed my phone to the radio. I would definetly return when my lease is up. product and the lease terms and buyout. She also programmed my phone to the radio. I would definetly return when my lease is up. More
All Rockingham Toyota employees who worked with me were very helpful, especially Jennifer Lilly! I'd recommend this dealership highly! In fact, I brought my daughter in to introduce her to the staff since very helpful, especially Jennifer Lilly! I'd recommend this dealership highly! In fact, I brought my daughter in to introduce her to the staff since she will be looking for a larger vehicle soon to accommodate her growing family. I wouldn't do that if I had any reservations about the dealership. More