Canobie Lake Toyota

I researched and visited more than a dozen dealerships in a weeks time because my car was in an accident and totalled by another driver. It was critical that I replace the car ASAP because of my work. Luck a weeks time because my car was in an accident and totalled by another driver. It was critical that I replace the car ASAP because of my work. Luckily, I was able to end my search after visiting Rockingham Toyota. I was pleased to meet Jennifer Lilly and spend some time with her. I have very specific health issues that make getting into a standard auto almost impossible because they are low to the ground. She listened to my tale of woe and suggested a pre-owned Highlander as being a good fit for me both physically and financially. After a test drive and a sit down going over the numbers, I ended up purchasing it. I didn't feel the pressure here that I had dealt with at other dealerships and even some of the privately owned places. I was allowed to make my own decision purely by my needs; not theirs. I would not hesitate sending anyone I know who is in the market for a good new or used car to Rockingham Toyota Scion and Jen Lilly in particular. Happy Shopping! More

I decided to give Toyota a try because I was really unhappy with the experience I had at what used to be IRA Nissan of Tewksbury. Even though I had a pre scheduled appointment, I was extremely surprise unhappy with the experience I had at what used to be IRA Nissan of Tewksbury. Even though I had a pre scheduled appointment, I was extremely surprised and impressed when Marc (the sales manager) was there to give me the red carpet treatment and welcome me to the dealership. Now that's what customer service really ought to be. The moment I arrived, I felt like I was in good hands and knew my experience was going to be positive one, unlike many other car dealerships that I had been to before. A lot of them feed you a BS and won't let you leave until you buy something. Rockingham Toyota isn't like that at all. Marc is a true professional- he's very straight forward, has a lot of integrity, and has a great sense of humor. Josh, the sales representative that assisted me, was extremely friendly, knowledgable, and provided me with great customer service. He really cared about getting me exactly what I wanted. The owner's son Ryan came out to personally say hello to me and make sure that I was getting great service. His dog Brodie walks around the dealership and is so adorable. How can you go wrong with an animal friendly business? I left as a happy owner of a brand new orange Prius. I've never in my life been a car enthusiast, but I really really love this car. It fits my needs and my personality so well. I'm very happy with my experience with Rockingham Toyota and would recommend them to anyone needing a new or used car. More

This dealership was great! I had a wonderful experience picking out the perfect vehicle for myself. Sarah was VERY helpful, patient and thoughtful while helping me through the buying process! I ended up wi picking out the perfect vehicle for myself. Sarah was VERY helpful, patient and thoughtful while helping me through the buying process! I ended up with the perfect car. Sarah and Marc worked together to give me a great deal, and they were both very nice. Sarah was the best sales person I have ever had! I would recommend her to anyone! More

My elderly mother totaled her car which lead us to about 5 different dealerships. We did look at some other cars she was interested in at other dealerships, but there was always someone nipping at her heels 5 different dealerships. We did look at some other cars she was interested in at other dealerships, but there was always someone nipping at her heels, or shadowing her just to make the sale, besides the fact that they thought they were preying on a little Old Lady with white hair until they realized her son ( I ) was with her...There was always some other MAJOR turn off too like, no warranty or they didn't want to pay for the carfax, and so on . Anyway I knew that Rockingham Toyota had a solid reputation and I checked to see if they were accredited with the Better Buisness Bureau. They are, and they have an A+ rating to boot. With that, I brought my mom into Rockingham Toyota's Dealership and she was approached in a nice, patient manner by a saleswoman named Jennifer. There were no aggressive sales folk runnig her down. just a polite, easy going person..Turns out she found a 2005 Toyota Camry my mom was very interested in. We did not drive it that day but we went back a few days later and met up again with our sales woman Jennifer Lilly. I am not one for writing big reviews but I figure the people involved in this entire process deserve some credit. Jennifer was great with my mom. After she had given my mom some lessons on how to operate some of the cars gadgets, she made sure my mom was secure and comfortable in the drivers seat and off we went for a test ride. My mother loved the car and she did end up buying it. My mother also got a 90 day warranty and the sales manager ( Art , I believe ) told my mother that she could bring the car to any independent mechanic and get it checked out top to bottom. So all in all, my mother is extremely happy with the car. The patience and service Jennifer offered my mom as her saleswoman was just great. I myself and my Mom were really Impressed with the overall process of buying a car at Rockingham Toyota. I don't know about other older folks but my mom is very nervous when it comes to making a somewhat large investment, this was made a lot easier for everyone involved due to the outstanding service we encountered. I do not know any of these people, nor does my mother, but I would go back in a heartbeat. Thank You, Jennifer and Rockingham Toyota, you made buying a car a pleasant experience.. Sincerely, Lorraine Blackburn and her son Tim More

Bob Copley was patient and explained all the options after I changed my mind several times. I didn't feel rushed or pressured and am very happy with my purchase of a beautiful new Corolla! after I changed my mind several times. I didn't feel rushed or pressured and am very happy with my purchase of a beautiful new Corolla! More

Bob Stabile was very courteous, knowledgeable, thorough and friendly. Had a great experience with him and the dealership. I recommend them and I would go back. Looking forward to the new car owner get t and friendly. Had a great experience with him and the dealership. I recommend them and I would go back. Looking forward to the new car owner get together in June.. More

We had a great experience working with Jen Lilly at Rockingham last week. We came in to test drive the various versions of the 2013 Venza, and she was extremely accommodating and helped guide us throu Rockingham last week. We came in to test drive the various versions of the 2013 Venza, and she was extremely accommodating and helped guide us through all the features and benefits of each. They made us an excellent deal and we took home the SUV the same day - Jen even ran out to fill the tank with gas while we completed paperwork, and helped us link up our phones to the Venza's Bluetooth. Thanks for going the extra mile! More

My wife and I went to Rockingham while looking for a new vehicle for our family. I was very impressed with the quality and appearance of the pre-owned inventory, and I drove off today with a great Toyota Y vehicle for our family. I was very impressed with the quality and appearance of the pre-owned inventory, and I drove off today with a great Toyota Yaris at a price that we could afford. I had the pleasure of working with Nelson Pena. From the time we entered the dealership to the time I left with my new Yaris, Nelson was very attentive and professional. He is very knowledgeable about the product he sells, but does not come across as pushy or patronizing. He answered all our questions and very effectively sold the vehicle. I would not hesitate to recommend Nelson Pena and the rest of the Rockingham family to anyone who was looking for a good quality vehicle at the right price. This dealership, in my opinion, sets the Gold Standard by which all other dealerships should model themselves. More

I am writing this review for my mother in law Joanne Hamilton. She received her new Toyota Camry last week and has not stopped raving about her experience. Jennifer Lilly was very knowledgable, helpfu Hamilton. She received her new Toyota Camry last week and has not stopped raving about her experience. Jennifer Lilly was very knowledgable, helpful and a pleasure to work with. She even went above and beyond helping her sync her phone to her bluetooth. Thank you for your excellent service, Amy Hamilton and Joanne Hamilton. More

I walked around the lot and showroom 20 minutes before I went to find a salesperson, IMHO a good dealership has a "greeter" or the sales people are hungry enough to make contact. Hard to sell to people with went to find a salesperson, IMHO a good dealership has a "greeter" or the sales people are hungry enough to make contact. Hard to sell to people without talking to them. Got a sales guy, yes we can get you the car, trade..yes... ok let me drive it.... 10 mins later returns with the you are the second owner, it has been in an accident carfax the trade is not worth a lot speech. Word to the wise Carfax is not your friend, there are lots of cars that have been in accidents with no paper trail for Carfax to find, and most cars will have had an accident at some point, it is the quality of repairs that make a difference in value, but I digress, Was the price on the new car good? a C note over invoice plus "doc fee", plus they get the "hold back", so they are making money on the car, not a lot, but they are allowed to make a profit so the price was reasonable, but the low ball on the trade and the carfax BS is where they lost the sale. I was ready to buy when I arrived, but the lack of contact by anyone made me rethink that decision. The trade in number just sealed the deal. I did stop by the Toyota dealer near my Florida residence earlier this month, I was greeted, shown a vehicle, treated well, and that dealership made a good first impression. Guess where I am going when I get south next week! Fort Myers Toyota. More