Canobie Lake Toyota

My elderly mother totaled her car which lead us to about 5 different dealerships. We did look at some other cars she was interested in at other dealerships, but there was always someone nipping at her heels 5 different dealerships. We did look at some other cars she was interested in at other dealerships, but there was always someone nipping at her heels, or shadowing her just to make the sale, besides the fact that they thought they were preying on a little Old Lady with white hair until they realized her son ( I ) was with her...There was always some other MAJOR turn off too like, no warranty or they didn't want to pay for the carfax, and so on . Anyway I knew that Rockingham Toyota had a solid reputation and I checked to see if they were accredited with the Better Buisness Bureau. They are, and they have an A+ rating to boot. With that, I brought my mom into Rockingham Toyota's Dealership and she was approached in a nice, patient manner by a saleswoman named Jennifer. There were no aggressive sales folk runnig her down. just a polite, easy going person..Turns out she found a 2005 Toyota Camry my mom was very interested in. We did not drive it that day but we went back a few days later and met up again with our sales woman Jennifer Lilly. I am not one for writing big reviews but I figure the people involved in this entire process deserve some credit. Jennifer was great with my mom. After she had given my mom some lessons on how to operate some of the cars gadgets, she made sure my mom was secure and comfortable in the drivers seat and off we went for a test ride. My mother loved the car and she did end up buying it. My mother also got a 90 day warranty and the sales manager ( Art , I believe ) told my mother that she could bring the car to any independent mechanic and get it checked out top to bottom. So all in all, my mother is extremely happy with the car. The patience and service Jennifer offered my mom as her saleswoman was just great. I myself and my Mom were really Impressed with the overall process of buying a car at Rockingham Toyota. I don't know about other older folks but my mom is very nervous when it comes to making a somewhat large investment, this was made a lot easier for everyone involved due to the outstanding service we encountered. I do not know any of these people, nor does my mother, but I would go back in a heartbeat. Thank You, Jennifer and Rockingham Toyota, you made buying a car a pleasant experience.. Sincerely, Lorraine Blackburn and her son Tim More

Bob Copley was patient and explained all the options after I changed my mind several times. I didn't feel rushed or pressured and am very happy with my purchase of a beautiful new Corolla! after I changed my mind several times. I didn't feel rushed or pressured and am very happy with my purchase of a beautiful new Corolla! More

Bob Stabile was very courteous, knowledgeable, thorough and friendly. Had a great experience with him and the dealership. I recommend them and I would go back. Looking forward to the new car owner get t and friendly. Had a great experience with him and the dealership. I recommend them and I would go back. Looking forward to the new car owner get together in June.. More

We had a great experience working with Jen Lilly at Rockingham last week. We came in to test drive the various versions of the 2013 Venza, and she was extremely accommodating and helped guide us throu Rockingham last week. We came in to test drive the various versions of the 2013 Venza, and she was extremely accommodating and helped guide us through all the features and benefits of each. They made us an excellent deal and we took home the SUV the same day - Jen even ran out to fill the tank with gas while we completed paperwork, and helped us link up our phones to the Venza's Bluetooth. Thanks for going the extra mile! More

My wife and I went to Rockingham while looking for a new vehicle for our family. I was very impressed with the quality and appearance of the pre-owned inventory, and I drove off today with a great Toyota Y vehicle for our family. I was very impressed with the quality and appearance of the pre-owned inventory, and I drove off today with a great Toyota Yaris at a price that we could afford. I had the pleasure of working with Nelson Pena. From the time we entered the dealership to the time I left with my new Yaris, Nelson was very attentive and professional. He is very knowledgeable about the product he sells, but does not come across as pushy or patronizing. He answered all our questions and very effectively sold the vehicle. I would not hesitate to recommend Nelson Pena and the rest of the Rockingham family to anyone who was looking for a good quality vehicle at the right price. This dealership, in my opinion, sets the Gold Standard by which all other dealerships should model themselves. More

I am writing this review for my mother in law Joanne Hamilton. She received her new Toyota Camry last week and has not stopped raving about her experience. Jennifer Lilly was very knowledgable, helpfu Hamilton. She received her new Toyota Camry last week and has not stopped raving about her experience. Jennifer Lilly was very knowledgable, helpful and a pleasure to work with. She even went above and beyond helping her sync her phone to her bluetooth. Thank you for your excellent service, Amy Hamilton and Joanne Hamilton. More

I walked around the lot and showroom 20 minutes before I went to find a salesperson, IMHO a good dealership has a "greeter" or the sales people are hungry enough to make contact. Hard to sell to people with went to find a salesperson, IMHO a good dealership has a "greeter" or the sales people are hungry enough to make contact. Hard to sell to people without talking to them. Got a sales guy, yes we can get you the car, trade..yes... ok let me drive it.... 10 mins later returns with the you are the second owner, it has been in an accident carfax the trade is not worth a lot speech. Word to the wise Carfax is not your friend, there are lots of cars that have been in accidents with no paper trail for Carfax to find, and most cars will have had an accident at some point, it is the quality of repairs that make a difference in value, but I digress, Was the price on the new car good? a C note over invoice plus "doc fee", plus they get the "hold back", so they are making money on the car, not a lot, but they are allowed to make a profit so the price was reasonable, but the low ball on the trade and the carfax BS is where they lost the sale. I was ready to buy when I arrived, but the lack of contact by anyone made me rethink that decision. The trade in number just sealed the deal. I did stop by the Toyota dealer near my Florida residence earlier this month, I was greeted, shown a vehicle, treated well, and that dealership made a good first impression. Guess where I am going when I get south next week! Fort Myers Toyota. More

I was looking for a lease on a new Highlander and Jennifer took care of me from the moment I walked in the door. I told her exactly what I wanted and without a lot of hastle she delivered. If you'r Jennifer took care of me from the moment I walked in the door. I told her exactly what I wanted and without a lot of hastle she delivered. If you're looking for a Toyota without any hassles and silly games go visit Jennifer at Rockingham. She ahs a great sense of humor and will take care of you as soon as you walk in the door More

I recently purchased a Certified Used Toyota RAV4 from Rockingham Toyota. Terry Wong and Jenn Lilly were very friendly and helpful. They accepted my internet bid on the vehicle and included a new set of Rockingham Toyota. Terry Wong and Jenn Lilly were very friendly and helpful. They accepted my internet bid on the vehicle and included a new set of four tires at no cost when I noticed that the original tires were slightly under the Toyota Certified minimum standard (5/32 inch tread depth remaining). Overall a great purchasing experience and I will come back to Rockingham Toyota next time I'm in the market for a vehicle! More

Overall, very pleased with our experience at Rockingham Toyota. Staff was very friendly and helpful. Definitely the best car buying experience I have had in a long time! Toyota. Staff was very friendly and helpful. Definitely the best car buying experience I have had in a long time! More