Canobie Lake Toyota
Salem, NH
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Jennifer Lilly was knowledgeable, efficient and respectful. She gave me accurate information in regards to the various car options I was considering. This allowed me to make the right decision. She respectful. She gave me accurate information in regards to the various car options I was considering. This allowed me to make the right decision. She assisted me without being pushy. I highly recommend her service. More
David Turturro was a pleasure to work with. He was extremely personable and customer service oriented through the entire sales and follow through process. I look forward to stopping in to say hello w extremely personable and customer service oriented through the entire sales and follow through process. I look forward to stopping in to say hello when I come for future service and referring friends to the dealership. More
I had just purchased a new car and needed a valet key. These folks went out of their way to ensure that I received the key. The key was programmed and ready to go before very much time had passed. I am These folks went out of their way to ensure that I received the key. The key was programmed and ready to go before very much time had passed. I am so pleasantly surprised by the attention and service I received by Markus, Mike and Tim. Thank you! More
The customer service, friendliness and overall experience were great. I received my vehicle as expected. Jennifer went out of her way to ensure that the vehicle was the one that I actually wanted, listened were great. I received my vehicle as expected. Jennifer went out of her way to ensure that the vehicle was the one that I actually wanted, listened to my concerns and worked the price to a price-point which was agreeable by both parties. This is my fourth vehicle purchased through Rockingham and hope to purchase many more through this dealership. More
Really enjoyed working with Rockingham Toyota. We bought a new Sequoia from them because they offered very fair trade on our '08 Sequoia. Easy negotiations done on the net. Very friendly and more importantl a new Sequoia from them because they offered very fair trade on our '08 Sequoia. Easy negotiations done on the net. Very friendly and more importantly honest including finance department. Night and day compared to huge dealership experience with Boch Toyota a few years back. Would highly recommend Rock Toyota to all. More
Jennifer Lilly was very knowledgable, helpful, a pleasure to work with. She even sync the phone to the bluetooth. Thank you for the excellent service. Jen followed up with a call to see how we were making ou to work with. She even sync the phone to the bluetooth. Thank you for the excellent service. Jen followed up with a call to see how we were making out and to answer any questions. Thank you Jen for making it a pleasure to purchase our new Prius. More
Jennifer Lilly was just great to work with. She listened to our needs and gave us her us her undivided attention for hours. She worked with us to help us find a vehicle the met out needs and that we would b to our needs and gave us her us her undivided attention for hours. She worked with us to help us find a vehicle the met out needs and that we would be happy with. I have bought many cars and Jen is, without, one of the best to work with when you need a car. I can't call her a salesperson because she didn't try to sell us anything; she just worked with us to make sure that we had the vehicle that made sense for us. We got an excellent price and couldn't be happier with the price and the service. The whole Rockingham experience was great - from being greeted when we walked in right through the financing, closing of the sale and pick up of the car. No one tried to sell us extras and add-ons and Rockingham took care of getting the insurance binder from our agent and going to the Registry of Motor Vehicles for us. Once we picked up the car Jen gave us her personal cell # in case we had any questions. Just a great expeience. More
Great experience for a new Corolla. Perfect for living in the city and commuting back home. Great dealership that was fair, painless, and quick. I would definitely recommend to others. the city and commuting back home. Great dealership that was fair, painless, and quick. I would definitely recommend to others. More
I researched and visited more than a dozen dealerships in a weeks time because my car was in an accident and totalled by another driver. It was critical that I replace the car ASAP because of my work. Luck a weeks time because my car was in an accident and totalled by another driver. It was critical that I replace the car ASAP because of my work. Luckily, I was able to end my search after visiting Rockingham Toyota. I was pleased to meet Jennifer Lilly and spend some time with her. I have very specific health issues that make getting into a standard auto almost impossible because they are low to the ground. She listened to my tale of woe and suggested a pre-owned Highlander as being a good fit for me both physically and financially. After a test drive and a sit down going over the numbers, I ended up purchasing it. I didn't feel the pressure here that I had dealt with at other dealerships and even some of the privately owned places. I was allowed to make my own decision purely by my needs; not theirs. I would not hesitate sending anyone I know who is in the market for a good new or used car to Rockingham Toyota Scion and Jen Lilly in particular. Happy Shopping! More
I decided to give Toyota a try because I was really unhappy with the experience I had at what used to be IRA Nissan of Tewksbury. Even though I had a pre scheduled appointment, I was extremely surprise unhappy with the experience I had at what used to be IRA Nissan of Tewksbury. Even though I had a pre scheduled appointment, I was extremely surprised and impressed when Marc (the sales manager) was there to give me the red carpet treatment and welcome me to the dealership. Now that's what customer service really ought to be. The moment I arrived, I felt like I was in good hands and knew my experience was going to be positive one, unlike many other car dealerships that I had been to before. A lot of them feed you a BS and won't let you leave until you buy something. Rockingham Toyota isn't like that at all. Marc is a true professional- he's very straight forward, has a lot of integrity, and has a great sense of humor. Josh, the sales representative that assisted me, was extremely friendly, knowledgable, and provided me with great customer service. He really cared about getting me exactly what I wanted. The owner's son Ryan came out to personally say hello to me and make sure that I was getting great service. His dog Brodie walks around the dealership and is so adorable. How can you go wrong with an animal friendly business? I left as a happy owner of a brand new orange Prius. I've never in my life been a car enthusiast, but I really really love this car. It fits my needs and my personality so well. I'm very happy with my experience with Rockingham Toyota and would recommend them to anyone needing a new or used car. More