Canobie Lake Toyota
Salem, NH
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Our experience with Rockingham Toyota has been favorable in the past, and exceeded expectations recently. We bought today with a sense that we were treated fairly, and with some respect as a returning cust in the past, and exceeded expectations recently. We bought today with a sense that we were treated fairly, and with some respect as a returning customer. Nelson, our sales consultant, was knowledgeable, cordial, and even when it looked as though the deal was going 'south', still confident and honest. All of our questions were answered, and we felt as though he was working for us. I applaud the Rockingham Toyota sales management staff and finance departments for working with us on what we felt was a fair price on a trade, new automobile pricing, and offering competitive options for financing. We will likely be returning down the road to trade and buy again! More
My husband first met David Turturro on Friday while having our Camry serviced and told David he'd be back on Saturday so he could sell me a RAV-4. When we arrived Saturday morning, David had a silver having our Camry serviced and told David he'd be back on Saturday so he could sell me a RAV-4. When we arrived Saturday morning, David had a silver RAV-4 (just what I wanted) running right outside the door so we could go for a test drive. Never took the test drive but we drove home with our 7th Toyota from Rockingham. David was wonderful to work with, walking us through everything including chocolate chip cookies. The best car buying experience we ever had in 24 years. Thank you David. Keep up the great work! More
I chose Rockingham Toyota primarily because I reside in Salem and I prefer to do business in town. We knew we wanted to purchase another Toyota RAV4 and looked forward to seeing various models and accompa Salem and I prefer to do business in town. We knew we wanted to purchase another Toyota RAV4 and looked forward to seeing various models and accompanying features. Upon arrival for our appointment, we were introduced to a friendly and knowledgeable employee (Markus) who offered to assist us while the assigned sales representative (Bob Stabile) was with another customer. We looked at a few models and then took one out for a test drive. Markus was very pleasant and helpful and left us with a positive impression. I received a text message the next day advising me to call the dealership to receive pricing information about two new vehicles and also about the trade-in value of our 2007 RAV4. Eventually, I was able to reach an agreement with Marc Smith regarding a purchase price for a 2013 Toyota RAV4. The evening we arrived to pick up our new car was also very positive. The car exceeds all of our expectations and my wife is very pleased with the options and advanced features. The salesperson (Bob Stabile) was extraordinarily helpful and went over all of the vehicle's options including pairing my wife's cell phone using the car's bluetooth capability. It is always exciting to purchase a new car and our experience at Rockingham Toyota made the event even more satisfying. Thank you for the high level of customer service! More
Yesterday my family took delivery of our 4th Toyota from Rockingham, a 2013 RAV-4 Limited. Each time we have worked with this dealership, they have jumped through hoops to get us the vehicle we wanted in a Rockingham, a 2013 RAV-4 Limited. Each time we have worked with this dealership, they have jumped through hoops to get us the vehicle we wanted in a price range that fit our budget. With two children ages 3 1/2 and 1 1/2 years old, our schedules are very chaotic and unpredictable. They were very flexible with scheduling our appointments. During one of our visits, we had both children with us and the staff was great - letting them explore the cars in the show room, giving them chocolate chip cookies and something to drink, and putting up with their general toddler antics. Rockingham was very flexible with our needs and gave us a phenomenal deal on both our trade in as well as the new vehicle. David Turturro was a pleasure to work with and we plan on seeing him again next spring when we trade in my husband's Tundra at the end of his lease. Having a young family himself, he was very patient with us and our rambunctious kids. We will always be a Toyota family! More
In brief, I would highly recommend Jennifer to anyone I know who is interested in buying a Toyota or Scion. She is not the typical salesperson that I am accustomed to (loud, pushy etc). She is an "open" know who is interested in buying a Toyota or Scion. She is not the typical salesperson that I am accustomed to (loud, pushy etc). She is an "open" and cheerful person, is familiar with my car's (Prius C2) functionality and location of all of the controls/gauges that are necessary to safely operate the vehicle. She is a rather rare individual in that she blend the sales function with a great personality, so that when I left with my car I felt that I bought it from a friend. More
My first visit I met with Josh Shepard. I fully intended on purchasing another Sienna but saw a Prius V in the showroom. I had hear dof the Prious but never the Prius V. I test drove both vehicles. Josh's k on purchasing another Sienna but saw a Prius V in the showroom. I had hear dof the Prious but never the Prius V. I test drove both vehicles. Josh's knowledge of the Prius V was outstanding. He was sensitive to our needs and our concerns for safety with an autistic child. He encouraged us to bring our son in to go on a test drive. We did that the nest day but josh was not working. We met with Jennifer Lilly who was outstanding. She undertood our concerns for safety and appropriately interacted with our son. She, too had a great knowledge of the Prius V. I purchased the vehicle from her and have since been in touch with her a couple of times for questions. She responds very quickly and you never feel like you are bothering her. She does not forget about you after the sale. She explained all of the features of the car, set up the entune and the blue tooth. I never intended to buy anything other than a Sienna and I did not plan on purchasing a car right away but they made it so easy. It was a pleasure purchasing from Rockingham Toyota More
Internet sales manager was prompt in returning calls and following up. Both he the salesman were very helpful in making this a pleasant experience. The finance manager was very good at finding us the best a following up. Both he the salesman were very helpful in making this a pleasant experience. The finance manager was very good at finding us the best available rate. More
Timmy has gone above&beyond to make our experience at Rockingham Toyota most positive.We recently relocated & this will be our new dealership going forward! Rockingham Toyota most positive.We recently relocated & this will be our new dealership going forward! More
My husband and I walked onto the lot and soon were gently approached by Jay Enright. He guided us well with his knowledge and professionalism. We found a Toyota Corolla that met my needs and was within my sp approached by Jay Enright. He guided us well with his knowledge and professionalism. We found a Toyota Corolla that met my needs and was within my spending range. We worked with Jay for a couple of days as he took care of the details and arrangements. It was a pleasure dealing with him, the financial manager and the men in the service department! More
Great experience at Toyota Rockingham... Josh and Marc were both wonderful to work with... Would definitely purchase another car there and highly recommend to anyone who is looking to purchase a quality c were both wonderful to work with... Would definitely purchase another car there and highly recommend to anyone who is looking to purchase a quality car at a great price in a friendly, non-pressure atmosphere. More