
Canobie Lake Toyota
Salem, NH
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I have given the highest rating because the experience lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products tha lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products that are more complex than they once were. I enjoyed a family feel to the dealership and never felt rushed or pressured to make a decision. The RAV4 (2013) I purchased was a high end trim vehicle and compares nicely in many ways to my previous Lexus RX350. Financing was easy thanks to my being able to use DCU in their "cuddle" arrangement with that credit union. I'm only sorry I haven't bought past cars here in the past. My step son bought a Honda Pilot from their companion dealership one week later. Highly recommend. More
I came to this dealership reluctant as I have in the past to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to wi to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to within 24 hours, my offer was accepted, and my experience just got better and better until the deal was finalized, and I was able to roll out of the parking lot with my new wheels. The personnel I dealt with through this process were absolutely delightful and accommodating. I'm not used to that at auto dealerships. There was a cosmetic issue with the vehicle I had purchased, which was quickly addressed and remedied. Customer service really seems to be a priority here; and I will, without a doubt, return here for my next purchase. It isn't the closest Toyota dealer for me, but they are well worth the few extra miles. I would highly recommend Rockingham Toyota in Salem, NH to family, friends, and even strangers! More
I had a very positive experience at the dealership. The salesperson ( Bob Stabile) was very professional and explained all the information I needed to know in order to make a clear decision. I never felt p salesperson ( Bob Stabile) was very professional and explained all the information I needed to know in order to make a clear decision. I never felt pressured at any time. Everyone I encountered acted in a very professional manner at all times. I would recommend the dealership without hesitation. More
Rockingham Toyota was fantastic. Staff was exceptional, friendly, and enjoyable to be with. Atmosphere was awesome. No pressure. Totally enjoyed every minute while I was there. Also Brandi in the business friendly, and enjoyable to be with. Atmosphere was awesome. No pressure. Totally enjoyed every minute while I was there. Also Brandi in the business office was so great, kind and extremely helpful. Bob the manager was one of the best person I have ever met. We really connected well. Jay was just as great. Look forward to pass on reccomendations to all my friends and family. This is the second vehicle that I have purchased at Rockingham Toyota. I will NEVER go to anyone else. Thank you Rockingham Toyota. Bob & Maura Fredette, methuen Mass. More
Jennifer Lilly is the most service oriented sales person that I have met in a long time. I would highly recommend her to my family and friends. She followed through on everything that she stated she would that I have met in a long time. I would highly recommend her to my family and friends. She followed through on everything that she stated she would do for me and went out of her way to make sure I was pleased with my transaction and kept me in the loop and call to update me on the status of the vehicle. She should be commended for her great work. More
The employees at Rockingham Toyota are fantastic. Our consultant was Jay Enright. He was very friendly, knowledgeable and helped us find what we wanted to find at the best price possible. You can tell th consultant was Jay Enright. He was very friendly, knowledgeable and helped us find what we wanted to find at the best price possible. You can tell they actually care about the people that walk through the door and they make sure the customers are satisfied. We couldn't be happier with our purchase and we will definitely be back at this dealership again. Thank you. More
When I called Tim about the damage I did to my splash cover, he made sure I got into service as soon as possible to have my car inspected. During the free inspection, Tim took me to see the damage. He ma cover, he made sure I got into service as soon as possible to have my car inspected. During the free inspection, Tim took me to see the damage. He made sure the parts got ordered for my appointment later that week. When I dropped off my car the afternoon before my appointment, I was happily surprised that he got the service team to fix it that afternoon instead of the next day. More
Everytime I go in to this store weather it's to buy or service a car I'm greeted and treated very well. I have been to many dealerships and this one is by far my favorite. I will only buy cars from or service a car I'm greeted and treated very well. I have been to many dealerships and this one is by far my favorite. I will only buy cars from Rockingham. More
This is a review that must be shared! I am a owner of a 2011 Toyota Camry. The mileage is minimal, when on a day 2-3 weeks ago now I experienced a sudden change in the running of the car. It was on a Sunda 2011 Toyota Camry. The mileage is minimal, when on a day 2-3 weeks ago now I experienced a sudden change in the running of the car. It was on a Sunday that I chose to show up at the dealership to just report my situation and perhaps be told to drop it off on Monday. As I walked in to the show room and saw Terry a manager in I told why I showed up and he Immediately brought me to a manager Art and had him take me for a ride in the vehicle. We went less than a mile and the salesman said "You will not be going home in this car today" You would break down and be stuck". After returning back the manager Terry was informed of the situation and had a rental car made available for me, which turned out to be a major, timely task for them. With NO exaggeration the personal jumped through hoops to bring every thing to fruition for me. As was told to me later the person who coordinated the rental was Emmett the owner!!!! As stated earlier no stone was left un-turned to help me. My car had a malfunction of a fluke basis and was fixed in a major way, while I will not state the problem, please know that the attention from the first moment I walked in, to the day I picked up my car I was blown away!, I have incredible gratitude to the persons who played a part and to the dealership as a whole. Also please know that this generosity I was partied to will forever be one of the most special encounters I have had thus far in my life. I hope this review will be read by many. There is a saying that some person or some groups STANDS OUT IN A CROWED, well this whole dealership stands the tallest to me. Most thankful, Susan D. More
Our experience at Rockingham Toyota was super. Sales person Jennifer Lilly could not have been more helpful and informative, as were all staff members. This is the second time we have purchased a vehicl person Jennifer Lilly could not have been more helpful and informative, as were all staff members. This is the second time we have purchased a vehicle from this dealership and so far, could not be more pleased. More