Canobie Lake Toyota
Salem, NH
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I found this car by going on the Bestride site. I was looking for a 2007-2008 FJ Crusier. This hit my eye right away as it looked clean and had low miles. I filled out the form with my name and telepho looking for a 2007-2008 FJ Crusier. This hit my eye right away as it looked clean and had low miles. I filled out the form with my name and telephone number and was contacted within minutes by Craig Vacca. I was impressed by the quick response. He was very personable and made me want to see this vehicle. He made an appointment for me to see Bob Copley the very next morning, which was Sunday. As soon as I pulled into the lot, I was warmly greeted by Jennifer. She introduced me to Bob Copley who showed me the car went for a test drive. I liked the car, made an offer then made a deal with the contingincy that 2-3 matters had to be attended to. One of which was the previous owner was a smoker and the car reeked of tobacco. He told me he would return my deposit if the could not fix the problem to my satisfaction. Needless to say, it was done and Bob went above and beyond what was asked of him. Brandi, who took care of the paperwork was very through and personable. All in all I would give this dealership a five star rating and would recommend them to anyone. Feel free to use me as a reference. Harry Catalano More
I had such a great experience working with Bob while purchasing my new Camry. I was beyond happy with the quality of service that was presented during this process. I will definitely recommend Rockingha purchasing my new Camry. I was beyond happy with the quality of service that was presented during this process. I will definitely recommend Rockingham Toyota and Bob Stabile to my family and friends. More
Although the price of the car was a little over our budget, the staff and service made-up for the matter. The staff was friendly and patient, explained the process thoroughly. Once things got rolling, budget, the staff and service made-up for the matter. The staff was friendly and patient, explained the process thoroughly. Once things got rolling, the process was quick and easy and guaranteed we needed no further assistance before leaving the lot. Carl helped me fix the Bluetooth error with the Scion TC's stock stereo and was very helpful with purchasing our car. More
A relax atmosphere and a friendly, knowledgeable organization including excellent customer service. Service advisor, Tim Johnson, was very helpful & professional in assisting me. Thank you & Goo organization including excellent customer service. Service advisor, Tim Johnson, was very helpful & professional in assisting me. Thank you & Good Luck with new home on Rt. 28, Salem... More
We purchased a 2013 Toyota Highlander, it was a very big purchase for us, but I have to say that the Sales Rep Jay Enright was great. He made the process easy and painless, overall a great experience. We ha purchase for us, but I have to say that the Sales Rep Jay Enright was great. He made the process easy and painless, overall a great experience. We had been to a few other dealers in the area; they are not all the same… some of the others salesmen were very pushy and more concern about selling any car and not the right car for us. Jay is knowledgeable, patient and honest, he made me and my husband feel comfortable with the purchase. The staff at Rockingham Toyota is very helpful and friendly, I will definitely continue to do business with them and would recommend them without hesitation. More
This is the fourth new car I bought from a dealership and it is by far the smoothest transaction. There was no pressure at any point to make any choice. The environment in the dealership is very down to ea it is by far the smoothest transaction. There was no pressure at any point to make any choice. The environment in the dealership is very down to earth. In my previous purchases, the dealers were friendly once I signed on the dotted line - but before that there was stress. I did not feel it at this dealership. And of course, the price they quoted was very competitive. More
We decided try to Rockingham Toyota because it is located close to my husbands place of employment. We had also heard recent advertisements on the radio about the no pressure sales environment at the dealers close to my husbands place of employment. We had also heard recent advertisements on the radio about the no pressure sales environment at the dealership and thought we should give it a try. Everyone at the dealership was friendly and helpful. Jen Lilly was a pleasure to work with and we never felt pressured from the test drive to signing the papers. Jen took the time to show us all the features of our new Camry including syncing both our phones to the Bluetooth and gave us her cell number in case we have any questions about the car. We would recommend Jen to anyone. More
Overall my experience was good, although I felt like I could have gotten a better rate at another dealership based on numbers that I saw on Truecar.com. It seems like the Toyota ads for leases are somewha could have gotten a better rate at another dealership based on numbers that I saw on Truecar.com. It seems like the Toyota ads for leases are somewhat confusing as they do not clarify the model type or effective interest rate for the terms of the lease. Jennifer was very good, especially when it was time to go over the car features. The only gripe I had was that the vehicle did not have anything showing that it was a demo car for the dealership, and it had about 1020 miles on it which we did not know about until we were almost done with the deal. More
I really want to thank those people who helped me and my sister at the dealership. the welcome was great and the friendliness is excellent. you guys were so professional and you know how to take care of you sister at the dealership. the welcome was great and the friendliness is excellent. you guys were so professional and you know how to take care of your customers. please keep it up. Jonathan thank you for the best deals, Sarah thank you for checking on us every now and then and Mark, I have no words Mr. comedian, thank u More
My wife and I decided it was time to trade in our 2003 Corolla with almost 208,000 miles on it, for a new 2013 Corolla. I went on the Rockingham Toyota website, and browsed for inventory. After selectin Corolla with almost 208,000 miles on it, for a new 2013 Corolla. I went on the Rockingham Toyota website, and browsed for inventory. After selecting a car and entering my information I pressed "send". Honestly, I did not have much faith that I would be contacted mainly because I figured I was just a "number" on an internet car website. I was wrong. Within about 20 minutes or less, I was emailed by Craig Vacca confirming my entry. Mr. Vacca also called shortly thereafter. I told my wife that I was surprised at this and that we needed to give this dealership priority if we are serious about trading in the car. We arrived at the dealership the next day at about 10:30 AM. We met with Mr. Vacca who greeted us politely right away. Josh Shepard was also standing there. Mr. Shepard would work with Mr. Vacca to bring us to the sales floor and begin to "get the ball rolling" on our request. From the test drive, to the crunching of the numbers, to the entire car presentation (which I thought Mr. Shepard was very knowledgeable in), all the way down to the finance, the experience was very enjoyable. Mr. Shepard even went to the Massachusetts registry for us and waited in line for almost an hour to transfer our plates and get new ones. This all happened the very same day. I should also point out that the sales manager, Marc Smith was great to work with. He listened to us, respected us, and was very professional. The finance employee was also top notch. The car is running great, and we couldn't be happier. We will definitely be returning for years to come - and recommending others to do the same. Thank You. Respectfully, Brian and Rebecca More