Canobie Lake Toyota
Salem, NH
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Chris was a pleasure to deal with. Chris not only answered every question that couldn't be answered directly from my sales rep, he went above and beyond as far as his customer service skills. I have answered every question that couldn't be answered directly from my sales rep, he went above and beyond as far as his customer service skills. I have bought plenty of cars in my life and I must say this was the first dealership that I didn't feel like I was being bombarded and that was a very nice change. I had questions regarding my trade off, different options that were and weren't available to the Toyota Versa I purchased and I never felt the pressure of a hard negotiation. I found one problem with the vehicle and Chris handled it promptly and without hesitation. I have already recommended Chris and Rockingham Toyota to two other people and plan on advising a third. I think even if I didn't buy from Chris and Sarah that it was still a good experience. I highly recommended anyone giving this dealership a try based on the people I met there especially Chris. The ratings I gave above really do reflect my experience with Rockingham Toyota. Michael Allen More
The atmosphere and overall experience was great, Bob Copley was excellent I would return and continue my business with you. I will also recommend you to friends and family. Thanks again for making me Copley was excellent I would return and continue my business with you. I will also recommend you to friends and family. Thanks again for making me feel welcome, and taking car of all my needs and getting me the best deal possible. More
Bob is a great salesman because he is friendly, a good listener and didn't make you feel pressured into anything. He understands your needs and gets the job done. He is also reliable and a quick responder listener and didn't make you feel pressured into anything. He understands your needs and gets the job done. He is also reliable and a quick responder when it came to emails and returning phone calls. More
I have given the highest rating because the experience lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products tha lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products that are more complex than they once were. I enjoyed a family feel to the dealership and never felt rushed or pressured to make a decision. The RAV4 (2013) I purchased was a high end trim vehicle and compares nicely in many ways to my previous Lexus RX350. Financing was easy thanks to my being able to use DCU in their "cuddle" arrangement with that credit union. I'm only sorry I haven't bought past cars here in the past. My step son bought a Honda Pilot from their companion dealership one week later. Highly recommend. More
I came to this dealership reluctant as I have in the past to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to wi to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to within 24 hours, my offer was accepted, and my experience just got better and better until the deal was finalized, and I was able to roll out of the parking lot with my new wheels. The personnel I dealt with through this process were absolutely delightful and accommodating. I'm not used to that at auto dealerships. There was a cosmetic issue with the vehicle I had purchased, which was quickly addressed and remedied. Customer service really seems to be a priority here; and I will, without a doubt, return here for my next purchase. It isn't the closest Toyota dealer for me, but they are well worth the few extra miles. I would highly recommend Rockingham Toyota in Salem, NH to family, friends, and even strangers! More
I had a very positive experience at the dealership. The salesperson ( Bob Stabile) was very professional and explained all the information I needed to know in order to make a clear decision. I never felt p salesperson ( Bob Stabile) was very professional and explained all the information I needed to know in order to make a clear decision. I never felt pressured at any time. Everyone I encountered acted in a very professional manner at all times. I would recommend the dealership without hesitation. More
Rockingham Toyota was fantastic. Staff was exceptional, friendly, and enjoyable to be with. Atmosphere was awesome. No pressure. Totally enjoyed every minute while I was there. Also Brandi in the business friendly, and enjoyable to be with. Atmosphere was awesome. No pressure. Totally enjoyed every minute while I was there. Also Brandi in the business office was so great, kind and extremely helpful. Bob the manager was one of the best person I have ever met. We really connected well. Jay was just as great. Look forward to pass on reccomendations to all my friends and family. This is the second vehicle that I have purchased at Rockingham Toyota. I will NEVER go to anyone else. Thank you Rockingham Toyota. Bob & Maura Fredette, methuen Mass. More
Jennifer Lilly is the most service oriented sales person that I have met in a long time. I would highly recommend her to my family and friends. She followed through on everything that she stated she would that I have met in a long time. I would highly recommend her to my family and friends. She followed through on everything that she stated she would do for me and went out of her way to make sure I was pleased with my transaction and kept me in the loop and call to update me on the status of the vehicle. She should be commended for her great work. More
The employees at Rockingham Toyota are fantastic. Our consultant was Jay Enright. He was very friendly, knowledgeable and helped us find what we wanted to find at the best price possible. You can tell th consultant was Jay Enright. He was very friendly, knowledgeable and helped us find what we wanted to find at the best price possible. You can tell they actually care about the people that walk through the door and they make sure the customers are satisfied. We couldn't be happier with our purchase and we will definitely be back at this dealership again. Thank you. More
When I called Tim about the damage I did to my splash cover, he made sure I got into service as soon as possible to have my car inspected. During the free inspection, Tim took me to see the damage. He ma cover, he made sure I got into service as soon as possible to have my car inspected. During the free inspection, Tim took me to see the damage. He made sure the parts got ordered for my appointment later that week. When I dropped off my car the afternoon before my appointment, I was happily surprised that he got the service team to fix it that afternoon instead of the next day. More