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Canobie Lake Toyota

Salem, NH

4.8
1,783 Reviews
At Canobie Lake Toyota, we're more than just a car dealership in Salem NH. We're also members of the greater Derry NH, Nashua NH, Lawrence MA and Methuen MA communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Toyota sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
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412 South Broadway

Salem, NH

03079

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Showing 1,783 reviews

November 01, 2013

The guy gave me a Quote of 600 dollars a month for 28000 in 72 Months. Maybe he should learn some basic math first before quoting somebody. 28000 / 72= 388.00 theres no way that you pay 222.00 more a month More

by Hilder007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Titus
Nov 05, 2013 -

Canobie Lake Toyota responded

Thanks for the feedback Hilder. I reviewed your visit and quote that was given to you. The $600 monthly payment reflected a 60 month term at 6.99% APR. The total amount that would have been financed was $30,341. This included the negative equity from your trade at $4,500. I sincerely apologise for the confusion of the term and the amount financed. It is very disappointing to us that there was this confusion. If you haven't purchased a new vehicle yet I would like to offer you $300 dollars off the on the purchase price of the RAV4 or towards the purchase of RAV4 accessories. I hope we can change your experience with Rockingham into a positive one. Ryan Horgan Operations Director

Nov 21, 2013 -

Canobie Lake Toyota responded

Thanks for the feedback. I reviewed your visit and quote that was given to you. The $600 monthly payment reflected a 60 month term at 6.99% APR. The total amount that would have been financed was $30,341. This included the negative equity from your trade. I sincerely apologise for the confusion of the term and the amount financed. It is very disappointing to us that there was this confusion. We are working to do a better job at explaining every detail when a payment option is quoted.

November 01, 2013

I went to Rockingham Toyota as I had considered leasing and this dealership was recommended by a friend. I was greeted by Bob Copley he was very helpful. I inquired about the Venza and Bob went over all th More

by Carolp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Copley
October 30, 2013

When I purchased my vehicle I also order body mouldings and door edge guards which were ordered after finding they were not in stock. I made an appointment when Carl called me advising they were in. I ha More

by bmoeckel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 28, 2013

Jennifer Lilly took us from the beginning to end. She explained everything about the vehicle including the financing and the vehicle's reliability history. Once we purchased our 2011 Toyota Sienna she t More

by murrayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
October 27, 2013

Great customer service, worked with me to find the right car, answered all my questions, I would recommend this dealership to others in the future. More

by briannanicole2989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
October 26, 2013

Great salesman, spent so much time going over every aspect of the car! The business manager terry was fantastic! Best experience buying a car. Offered pizza and drinks and felt very comfortab More

by Bruin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Stabile
October 25, 2013

I was very pleased with everyone at the dealership and would recommend them to family and friends. I did not realize that the car I was interested was a demo until a relative pointed it out the mileage t More

by mepfiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Robert Copley, Brian Yost, Mel Sciuto, Jennifer Lilly
October 22, 2013

Polite and friendly service. Provided information about sales and financing in a kind and courteous. Preferences considered without pressure to buy. Privacy maintained with credit application. Would recomm More

by Carodm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Peña
October 21, 2013

I have been going to Rockingham Toyota since 1998 I have had my last 4cars with them,They help out in any way they can,they are very pleasant to deal with.I would recommend anybody to go there if they need More

by ldesrosiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
October 20, 2013

I highly recommend Rockingham Toyota for 2 main reasons: Nelson PENA and TIM JOHNSON. They treat me like a quality customer at all times. My praise to both of these employees. More

by Lindabeth3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Peña, Tim Johnson
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