Canobie Lake Toyota

Very thoughtful and helpful salesperson; she kept track of a misplaced bag of mine in her car so that it would be safe until I came back to the dealership days later. of a misplaced bag of mine in her car so that it would be safe until I came back to the dealership days later. More

My wife had mudguards, door edge guards, and body side moldings installed on our new 2013 Toyota RAV4. When she brought the RAV4 home, I noticed scratches all over the rear passenger door - right above wh moldings installed on our new 2013 Toyota RAV4. When she brought the RAV4 home, I noticed scratches all over the rear passenger door - right above where the body side molding was installed by Rockingham Toyota. Then I noticed marks all over the door edge guard installed on the front passenger side door. These marks were permanent and did not come off. It appears to of been left there from whatever tool they may have used to install the door edge guard. My wife returned to Rockingham Toyota to have the scratches removed and the door edge guard replaced. When she came home with the RAV4, I noticed that the scratches were still present on the door and the door edge guard still had the marks all over it. I am extremely upset with Rockingham Toyota, considering we spent nearly $600 for these accessories. More

Best car buying experience ever! Everyone at the dealership was friendly and helpful. Jennifer Lilly was extremely knowledgeable and helpful!! Will definitely be back for our next vehicle!! dealership was friendly and helpful. Jennifer Lilly was extremely knowledgeable and helpful!! Will definitely be back for our next vehicle!! More

We went to Rockingham Toyota to look for a new vehicle because my 10-year-old SUV was on it's way out! We entered into the back showroom and was promptly greeted and escorted to the car showroom. Rob in because my 10-year-old SUV was on it's way out! We entered into the back showroom and was promptly greeted and escorted to the car showroom. Rob introduced us to Jenn who proceeded to ask us what we would be interested in looking at/test driving etc. We discussed our options of purchasing over leasing and we had never considered leasing before. She answered all of our questions and then some. She then went to locate the Rav4 I wanted to test drive and before we drove away she introduced me to the car and all the great features. I felt very comfortable test driving the Rav4 and Jenn was such a great pleasure to work with. Between her and Rob, we worked out pricing that was in our range and picked up our new 2013 Rav4 the very next day! Again - the service Jenn gave us was extraordinary! She made sure the tank was full and she made sure I knew how all the buttons inside worded as well. I love my Rav4 and tell everyone if they need a new car.....go to Rockingham Toyota!! More

Jen was very personable,honest and professional. She is very responsive and help me get the exact vehicle I was looking for at the best price. I highly recommend her. very responsive and help me get the exact vehicle I was looking for at the best price. I highly recommend her. More

Chris was a pleasure to deal with. Chris not only answered every question that couldn't be answered directly from my sales rep, he went above and beyond as far as his customer service skills. I have answered every question that couldn't be answered directly from my sales rep, he went above and beyond as far as his customer service skills. I have bought plenty of cars in my life and I must say this was the first dealership that I didn't feel like I was being bombarded and that was a very nice change. I had questions regarding my trade off, different options that were and weren't available to the Toyota Versa I purchased and I never felt the pressure of a hard negotiation. I found one problem with the vehicle and Chris handled it promptly and without hesitation. I have already recommended Chris and Rockingham Toyota to two other people and plan on advising a third. I think even if I didn't buy from Chris and Sarah that it was still a good experience. I highly recommended anyone giving this dealership a try based on the people I met there especially Chris. The ratings I gave above really do reflect my experience with Rockingham Toyota. Michael Allen More

The atmosphere and overall experience was great, Bob Copley was excellent I would return and continue my business with you. I will also recommend you to friends and family. Thanks again for making me Copley was excellent I would return and continue my business with you. I will also recommend you to friends and family. Thanks again for making me feel welcome, and taking car of all my needs and getting me the best deal possible. More

Bob is a great salesman because he is friendly, a good listener and didn't make you feel pressured into anything. He understands your needs and gets the job done. He is also reliable and a quick responder listener and didn't make you feel pressured into anything. He understands your needs and gets the job done. He is also reliable and a quick responder when it came to emails and returning phone calls. More

I have given the highest rating because the experience lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products tha lived up to what was advertised. Sarah, despite being new to the business, is extremely knowledgable and eager to answer questions about products that are more complex than they once were. I enjoyed a family feel to the dealership and never felt rushed or pressured to make a decision. The RAV4 (2013) I purchased was a high end trim vehicle and compares nicely in many ways to my previous Lexus RX350. Financing was easy thanks to my being able to use DCU in their "cuddle" arrangement with that credit union. I'm only sorry I haven't bought past cars here in the past. My step son bought a Honda Pilot from their companion dealership one week later. Highly recommend. More

I came to this dealership reluctant as I have in the past to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to wi to other dealerships. Purchasing a new vehicle has always been an awkward and stressful experience for me. My initial email offer was responded to within 24 hours, my offer was accepted, and my experience just got better and better until the deal was finalized, and I was able to roll out of the parking lot with my new wheels. The personnel I dealt with through this process were absolutely delightful and accommodating. I'm not used to that at auto dealerships. There was a cosmetic issue with the vehicle I had purchased, which was quickly addressed and remedied. Customer service really seems to be a priority here; and I will, without a doubt, return here for my next purchase. It isn't the closest Toyota dealer for me, but they are well worth the few extra miles. I would highly recommend Rockingham Toyota in Salem, NH to family, friends, and even strangers! More