Canobie Lake Toyota

Very positive experience - Bob listened to what I wanted and got right to a model that was the closest fit. He was very professional and the whole experience was first rate. and got right to a model that was the closest fit. He was very professional and the whole experience was first rate. More

From the moment I stepped onto your dealership lot to the moment I drove my new vehicle off the lot, the service was outstanding. My questions were answered and recommendations were taken seriously. David moment I drove my new vehicle off the lot, the service was outstanding. My questions were answered and recommendations were taken seriously. David was fantastic in seeing that I was completely satisfied with my purchase. The finance department and managers involved were beyond helpful with ensuring my business at Toyota was completed dilegently. Thank you for your services! I look forward to all future encounters! More

Purchasing a car at Rockingham Toyota was the best experience I have ever had at a car dealership before. They go above and beyond to make sure the customer is happy. experience I have ever had at a car dealership before. They go above and beyond to make sure the customer is happy. More

excellent service from all the people involved in the sales, I had a great experience for sure I will recommended Toyota Rockingham to my friends sales, I had a great experience for sure I will recommended Toyota Rockingham to my friends More

I purchased my 2007 Toyota Camry at Rockingham and have taken it there for six years of service. My previous car was serviced there, as well. Until a year or so ago, I would have recommended the Rockingham taken it there for six years of service. My previous car was serviced there, as well. Until a year or so ago, I would have recommended the Rockingham Toyota service dept. without reservations. Today was my last visit there forever, and I will be looking for someplace else to take my car for service and for purchasing my next car. I no longer trust this dealer. I am tired of going in for a routine oil change and then being shown some random part from my car that they say needs to be replaced. This is something new, and it truly feels like a ploy to squeeze some more money out of me. Also, I notice this very same thing happening to other women sitting in the waiting room...never to men. I am the first one to admit that I know very little about my car, but I have always felt I was being given good advice by the service dept. Something has changed. I feel as if I have to be on guard every time I go in. I know Rockingham is building a huge, new dealership up on Route 28 in Salem, NH. I don't want to have the squeeze put on me to help pay for their expensive new business. Today, I decided to give them one last chance. I took the car in for an oil change and told the service man I did not want any parts beyond the oil change removed from my car. I was asked to sign a paper that said I did not want "any safety check done" on my car. I explained that they could tell me if something looked wrong, but I did not want to show me some meaningless part that might have just be sitting on the shelf out back waiting to be shown to some unsuspecting woman. I must have made my point because, for the first time in a long time, they didn't try to sell me something else. However, when the oil change was completed, the service manager told me the cost would be much lower than all my other oil changes by about $17. At first, I thought I was being given some kind of discount, but then I remembered where I was and asked if they had put in the synthetic oil they've been putting in for the last 6 years. After quite a wait, the service manager came back to say they had put in non-synthetic oil and then went on to say that was OK because my car could take both types of oil. I was furious. Why, after six years of synthetic oil which they told me I HAD to use all these years, did they just arbitrarily make the change without saying anything. They have my records on the computer. The car has never been serviced anywhere else. What on earth is going on with this place? I insisted that they take the car back in, drain it, and replace the oil with synthetic. I honestly have no idea what they did and feel I have to go someplace else tomorrow to see if they really did what they said. One of my friends stopped going there last year for this very reason. So, all trust has been broken. I will not go back to Rockingham Toyota for anything. More

I thought the staff members were very friendly, energetic, and easy to talk to and they gave me a great price on my used car. energetic, and easy to talk to and they gave me a great price on my used car. More

I was returning a leased 2010 Rav4. I had not been satisfied with the Toyota dealer near my home...lovely salesperson, but arrogant management. I decided to look for a Toyota dealer with a female sal satisfied with the Toyota dealer near my home...lovely salesperson, but arrogant management. I decided to look for a Toyota dealer with a female salesperson. I discovered (I believe on this website) some wonderful reviews about a woman named Jennifer Lilly at Rockingham Toyota. I called and set an appointment. She is as wonderful as the other customers have stated. Extremely customer service oriented...very sincere, high energy. I have never felt more comfortable with a car salesperson. So if you have had an unpleasant/uncomfortable experience elsewhere, it is worth the drive to New Hampshire. The dealership is very clean and has a nice waiting/t.v. area with warm cookies! More

Went for service with the possibility of purchase of a new car. Tim from service brought me over to sales and Bob (his business card is in my car so I really don't remember his last name) and he was very new car. Tim from service brought me over to sales and Bob (his business card is in my car so I really don't remember his last name) and he was very patient and helpful. Chris became involved in the pricing of both the used and new car and he did everything professionally and speedily. Overall a very good visit with lots for me to think about. More

We came in not expecting to purchase a car and by the end of our visit found the right car and the right modern approach to selling. of our visit found the right car and the right modern approach to selling. More

This was the best car buying experience I've had yet (this was my 7th car and 6th dealership). I will definitely be back again! (this was my 7th car and 6th dealership). I will definitely be back again! More