Canobie Lake Toyota

I have bought vehicles for the past 40 years and this is the first time in all those years that the experience was extremely pleasant. I had visited another dealership in Manchester NH earlier in the week the first time in all those years that the experience was extremely pleasant. I had visited another dealership in Manchester NH earlier in the week to buy a new car and was 98% sold on the car. I was waiting for the final price when the so called sales manager came over and started his BS act. His behavior and attitude killed the sales. and walked out because the sales manager was so rude. So I get home and look on line at other dealerships. I called Rockingham Toyota and speak to Christina which is very pleasant and not pushy at all. I tell her exactly what I am looking for and she said she would look what she can find and call me back. She calls back a short time later and tells me she doesn't have the exact car because of the color. She has a car with everything I am looking for except color and offers it for a test drive at my convenience. So Friday morning I go down to see what they have. Driving down I am apprehensive due to my terrible experience with the Manchester dealership. Here is why I rated this dealership the way I did. When I walked in I was greeted with a friendly person and I asked for Christina. I was brought over to her and she was down to earth and extremely honest. We talked about the car I was looking for and she introduced me to Josh a salesman. Josh and I went for a ride and he was extremely knowledgeable of the car. As we drove he explained so many features the car had. They found a car in New England that was a perfect match so they contacted the dealer to try and get it for me. The car was being used by a dealer as a demo so that was not for me. They had a 2013 Toyota XLE Hybrid the color I wanted but extras that I really didn't want. In comes Rob the sales manager and sits down with Josh and I. First of all he had a professional appearance and demeanor. He spoke to you with respect and appeared to be honest. Over 30 years as a law enforcement officer (They had no knowledge of my law enforcement experience and never told them) I can tell when the BS is being put out. This is the first time I have bought a car in my lifetime where the sales manager was not acting like he is so much better then the customer and giving you a bunch of BS. Still I had my guard up after what I had experienced earlier in the week one can never be to sure. Rob and I talked price with Josh right there. None of this back and forth like other places. We agreed on a price brought my wife down in the afternoon after she got out of work. She received a pleasant greeting from everyone. Josh spent over an hour going over the car in the car showing her everything. This is her car. It was nice and clean, red bow on it for her. Now to the finance part. This was no pressure as well and extremely well done. They close at 6 we were still doing paperwork and didn't leave until 7:20. They never rushed us and the entire experience was no pressure, pleasant and not stressful like it has been in the past at other dealerships. I know this is long but had to tell you why I rated them like I did. I would deal with them again without hesitation. More

We bought a used 2009 Prius here in 2012 with Jay, and ever since have driven all the way up from Mass to get it and our other Toyota serviced because they treat us so well. They're super friendly, fast, ever since have driven all the way up from Mass to get it and our other Toyota serviced because they treat us so well. They're super friendly, fast, informative, thorough, and personable. It's one of the best-run businesses of any kind that I remember experiencing. I have come to genuinely trust these people, in spite of my basic distrust of anyone who takes my money to work on my car. I onow these people all by name now, and they know me. They even have fresh-baked cookies in the waiting room. More

I have purchased three vehicles in the past 7 years from this dealership. I have given the above rating because the service is great and working with Jennifer Lilly purchasing our current vehicle was a plea this dealership. I have given the above rating because the service is great and working with Jennifer Lilly purchasing our current vehicle was a pleasure. She was helpful, knowledgeable and very personable. I have also worked with Bob Stabile purchasing a prior vehicle and had a good experience working with him as well. I would highly recommend this dealership and will continue to do business there. Great staff and great service!!! More

am looking for a new car - was shown an used care in great shape. Am interested in that but prefer a new car - possibly a corolla. Will entertain leasing as an option as well. great shape. Am interested in that but prefer a new car - possibly a corolla. Will entertain leasing as an option as well. More

While we were there we felt very welcome and never once felt pressured. Our wait time was a little longer than usual but Jen went out of her way in making the time go by as quickly as possible. The best felt pressured. Our wait time was a little longer than usual but Jen went out of her way in making the time go by as quickly as possible. The best part was her making our daughter feel at home which was great! I would highly recommend Rockingham Toyota to friends and family members that are looking for a new car! More

After returning from Afghanistan and discovering my old car was KIA in my absence, I needed wheels pronto! Christina helped me select a great car! She took the time to answer all my questions, looked thing car was KIA in my absence, I needed wheels pronto! Christina helped me select a great car! She took the time to answer all my questions, looked things up for me, called around, and generally went to the source to find the information I needed to be an informed customer! Rick sold me the car and Terry helped me finish up the paperwork! The whole crew was very helpful, extremely friendly and genuinely concerned with getting me into the best deal possible! I highly recommend paying them a visit! More

Great experience! Without a doubt this will be your first/last stop for a purchase. No one exerted any pressure on us to purchase anything. first/last stop for a purchase. No one exerted any pressure on us to purchase anything. More

Bob was a great salesman and helped me buy my 2013 Toyota Highlander. He was very detailed in explaining the features of the car. When it came to the price negotiating, both him and the sales manager helpe Highlander. He was very detailed in explaining the features of the car. When it came to the price negotiating, both him and the sales manager helped me get to the price I was looking for. I would highly recommend Bob and Rockingham Toyota to anyone thinking of buying a new car. More

I highly recommend the Toyota dealership in Salem NH! Everyone was extremely friendly, genuine and helpful. As a first time leaser the people at Rockingham Toyota made it a pleasant and smooth experience Everyone was extremely friendly, genuine and helpful. As a first time leaser the people at Rockingham Toyota made it a pleasant and smooth experience. The people there were more than willing to work with me and were honest, hardworking and kind. If you're thinking about buying or leasing be sure to make Rockingham Toyota your first stop! More

I entered the parking lot to lQQk for a 2008 Prius that I saw online. I was on the service side of the dealership so I was not greeted right away, but once I made my way towards the showroom side I was imm I saw online. I was on the service side of the dealership so I was not greeted right away, but once I made my way towards the showroom side I was immediately greeted by Bob Stabile. He offered me refreshments & some pizza that was available. I explained that I saw the car online & wanted to check it out. He got the keys brought it around & proceeded to tell me all about this car. I was impressed by his extensive product knowledge. He then got a plate & we went for a test drive. he brought me on a route that showed me what this car can do in all situation( hwy. city, traffic etc.). After the test drive he introduced me to the finance person. I explained I was not ready for him yet & was not pressured to fill out the credit app. Bob & I talked a little more a agreed that I would call him the next day. The next day I told Bob I would bring my trade in on Fri to see what we could do to make a deal. Over that week I did research on the Prius & other ones available in the area. I had to contact Bob with questions during this time & he answered them all for me no problem. I drove two other Prius' at other dealers(neither a Toyota dealer). I had it down to a 2010 I saw at Merchants & the 2008 at Rockingham. Something just didn't feel right with the 2010 so I decided to head back to Rockingham with my trade. Bob did call me that morning to make sure I was still coming down. After explaining what the deal I was getting on the 2010 at Merchants Bob & crew went to work & after I drove the car 1 more time I was reassured that this was the car for me. Upon returning to the dealership I was surprised to learn that the finance person had gotten me a great interest rate( as my credit score was not A+). They were also able to send me home with the car that day even though I did not have the title to my trade with me & it was late in the day. I had to return to the dealership the following Tuesday to bring the title & pick up some floor mats I was promised. Bob was in a meeting & I ran into Jennifer Lilly who took my title, found my floor mats for me & answered the questions I had about the car(her product knowledge was exceptional as well). Bob did run into me & made it a point to say hi & make sure I was all set. I am extremely happy with my car & this dealership. I will be recommending Bob to friends & family. More