Canobie Lake Toyota
Salem, NH
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Arranged a Internet price quote from their online sales representative. Was told vehicle was on lot ready to go. My wife brought in our vehicle for trade and was presented a demo vehicle with 4000 miles representative. Was told vehicle was on lot ready to go. My wife brought in our vehicle for trade and was presented a demo vehicle with 4000 miles on the odometer. This was never disclosed and was priced and described as a new vehicle. When questioned about the miles and why not disclosed the response was oh well still considered new. After talking with my wife about her experience I decided to add it. The salesman pressed her to sign the deal stating it was the best deal to be had. When she questioned the written price and asked salesman to call me to confirm he stated "I do not do phone sales". My wife was uncomfortable in this dealership alone with the kids and decided to leave. After my review of the dealership work sheet for quote I found a 500.00 math error in their favor. More
Salesperson was very helpful. Went above and beyond by helping me with questions about vehicle even after I drove it off the lot. Facility very clean and comfortable looking. Good to know for when I nee helping me with questions about vehicle even after I drove it off the lot. Facility very clean and comfortable looking. Good to know for when I need to bring vehicle in for service. More
Both Rick and Rob went out of their way to make sure I got the car I wanted, and it was done quickly and easily. They actually made the process easy and fun. I would recommend Rockingham Toyota in a se got the car I wanted, and it was done quickly and easily. They actually made the process easy and fun. I would recommend Rockingham Toyota in a second! More
The guy gave me a Quote of 600 dollars a month for 28000 in 72 Months. Maybe he should learn some basic math first before quoting somebody. 28000 / 72= 388.00 theres no way that you pay 222.00 more a month in 72 Months. Maybe he should learn some basic math first before quoting somebody. 28000 / 72= 388.00 theres no way that you pay 222.00 more a month in just interest, unless you get 30% APR???? More
I went to Rockingham Toyota as I had considered leasing and this dealership was recommended by a friend. I was greeted by Bob Copley he was very helpful. I inquired about the Venza and Bob went over all th and this dealership was recommended by a friend. I was greeted by Bob Copley he was very helpful. I inquired about the Venza and Bob went over all the features. Then I inquired about the Prius. After a test drive I had made a decision! Bob was extremley professional and low key which I so appreciated. There Is quite a bit to do but thru Bobs guidance all went smoothly. I will certainly go back and highly recommend Bob at Rockingham!! More
When I purchased my vehicle I also order body mouldings and door edge guards which were ordered after finding they were not in stock. I made an appointment when Carl called me advising they were in. I ha and door edge guards which were ordered after finding they were not in stock. I made an appointment when Carl called me advising they were in. I had the mouldings put on. They were straight as an arrow and I was very pleased. More
Jennifer Lilly took us from the beginning to end. She explained everything about the vehicle including the financing and the vehicle's reliability history. Once we purchased our 2011 Toyota Sienna she t explained everything about the vehicle including the financing and the vehicle's reliability history. Once we purchased our 2011 Toyota Sienna she took over an hour explaining all the little details. She even took the time to program our phones into the Blue Tooth. Everything about our experience at Rockingham Toyota was top shelf. Terry Wong took extra time with us explaining all the financing options as well as the vehicle options. We opted for the extended warranty after listening to his explanation. When we are in need of another vehicle we will definitely return to this dealership. If Jennifer is still there we will go straight to her and hope for the same attention to detail and customer service. More
Great customer service, worked with me to find the right car, answered all my questions, I would recommend this dealership to others in the future. car, answered all my questions, I would recommend this dealership to others in the future. More
Great salesman, spent so much time going over every aspect of the car! The business manager terry was fantastic! Best experience buying a car. Offered pizza and drinks and felt very comfortab aspect of the car! The business manager terry was fantastic! Best experience buying a car. Offered pizza and drinks and felt very comfortable! More
I was very pleased with everyone at the dealership and would recommend them to family and friends. I did not realize that the car I was interested was a demo until a relative pointed it out the mileage t would recommend them to family and friends. I did not realize that the car I was interested was a demo until a relative pointed it out the mileage to me, however, the dealership made good by me by taking more off the purchase price and tossing in the all weather mats. Even though it was a demo I still got the 3 year or 36 mile coverage, and again I would recommend this dealership. My main contact person was Bob. C, He was great. More