
Canobie Lake Toyota
Salem, NH
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Rick Titus is the best!! His knowledge of the cars was outstanding! I have been to other car dealers before and never have I come across a sales person as knowledgeable, truthful and helpful as Rick. A outstanding! I have been to other car dealers before and never have I come across a sales person as knowledgeable, truthful and helpful as Rick. As a matter of fact, everyone I have interacted with at Rockingham Toyota has been friendly and helpful. If you are looking to purchase a Toyota, I would highly recommend stopping in and talking to Rick!! Thanks for all your help, Rick. More
We only wish that there could be a rating beyond 5/great. We only wish that there could be a rating beyond 5/great. We stopped by six months ago and briefly met Jen Lilly. She was very understanding to We only wish that there could be a rating beyond 5/great. We stopped by six months ago and briefly met Jen Lilly. She was very understanding to our "time crunch" at the time. We wanted to only "sit" in a Venza to see if we liked the leg room and general comfort of the seating. That is all she facilitated for us at the time. We were relieved that she wasn't "pushy" with showing us more options than we had time to look at. My wife said, "We need to ask for her when we buy the car." In the last few weeks we chose to have a "broker" do the shopping leg work for us and told him we wanted Rockingham to be one of the dealerships he would call. He actually found a great deal at another dealership for us. We told him to check with Jen Lilly at Rockingham to see if she would match or do better. He contacted her and he also mentioned that she was prompt in returning emails and professional in understanding his role on our behalf. She surpassed the offers made by 2 other dealerships. We were very happy to hear that and contacted her to facilitate the purchase for us. Our broker accompanied us to the actual paperwork discussion meeting and Jen was very positive in answering his questions, as well. She assured us that we would have received the same deal if we would have worked with her alone. We explained that we wanted him to do the legwork for comparison pricing as we didn't have the time. The other employee we were pleased to work with was Mr. Pavnick, the business manager. He, as well was very positive in explaining all the options available to us. He was thoroughly understanding of our broker's role in advising us and concurred in many of the comments made by our broker and he was extremely understanding of our circumstances and our needs as buyers. He, as well, did not oversell the options and was very gracious in assisting us through the processing of paperwork. My wife and I are extremely pleased with the service received at Rockingham Toyota, as we should be. This is the 5th new car we have bought from this dealership. Denis & Claudia Dupuis 5 Rosemary Street Salem, NH 03079 More
I began looking at cars a few months ago, but was not financially ready to do it until now. Rick Titus worked with me throughout the process. He was excellent to deal with...patient, knowledgable and financially ready to do it until now. Rick Titus worked with me throughout the process. He was excellent to deal with...patient, knowledgable and had a great sense of humor. I have bought my last 4 cars at Rockingham and have always been happy with the service...but this time was exceptional. I felt Rick was very honest during the process and I respect that. I left feeling he did the best he could for me. Terry was also great to deal with during the finance portion. Overall, a great experience and I will recomment the dealership as well as Rick to anyone I know who is looking to purchase a car. Thank you, Susan Perusse 2013 Rav4 More
After visiting 2 other dealerships in search of a lease, my family and I headed to Rockingham Toyota with little hope of leaving the dealership with a lease that we could be happy about. However, Rick and my family and I headed to Rockingham Toyota with little hope of leaving the dealership with a lease that we could be happy about. However, Rick and his colleagues at Rockingham blew us away and made the process complete transparent and simple. We could not be happier with our car and will not hesitate to go back when our lease is up. More
Jennifer went above and beyond the sale of the car. She is a educated and dedicated employee. Had given her cell# to reach her for any questions about the car. Checking back with me. An excellent sales is a educated and dedicated employee. Had given her cell# to reach her for any questions about the car. Checking back with me. An excellent sales person (woman) give her a raise! I couldn't be anymore pleased with knowledge and assistance. T.M. Robinson 148 North Shore Road Derry, NH 03038 More
We selected Rockingham over the other two dealerships in the area because of their reputation. We have purchased cars in the past and were treated no differently this time. The sales team was not in our f the area because of their reputation. We have purchased cars in the past and were treated no differently this time. The sales team was not in our face or pushy. I would have walked out if they were. The deal was a good deal I feel pleased with the purchase. We would certainly recommend Rockingham. DF More
I chose to purchase from this dealership due to their flexibility, attitude, speech towards their customers, by far the Best dealership experience I have had. flexibility, attitude, speech towards their customers, by far the Best dealership experience I have had. More
This is the second time I have been with this dealership. I have had nothing but a positive experience with them. I would recommend them to anybody. They are totally for customer satisfaction. Good Job.. I have had nothing but a positive experience with them. I would recommend them to anybody. They are totally for customer satisfaction. Good Job..... More
Once again another positive experience. These were our third and fourth cars purchased from Jen and she doesn't disappoint. Always felt like she was working for us. Rockingham has always been home for o third and fourth cars purchased from Jen and she doesn't disappoint. Always felt like she was working for us. Rockingham has always been home for our service on our Toyotas and we have purchased a handful of cars as well. In the past, we have not been as satisfied but as long as I have been dealing with the GM and Jen, I will continue to return to Rockingham. You have a keeper in Ms. Lilly. More
Jen was very accommodating and not pushy. I was able to test drive the car at my convenience. Best of all, she came in on her day off to deliver the car. test drive the car at my convenience. Best of all, she came in on her day off to deliver the car. More