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Canobie Lake Toyota

Salem, NH

4.7
1,736 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,736 reviews

November 11, 2013

Arranged a Internet price quote from their online sales representative. Was told vehicle was on lot ready to go. My wife brought in our vehicle for trade and was presented a demo vehicle with 4000 miles More

by Rade8u2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin St. Pierre, Rick Titus
November 05, 2013

Salesperson was very helpful. Went above and beyond by helping me with questions about vehicle even after I drove it off the lot. Facility very clean and comfortable looking. Good to know for when I nee More

by scvmfd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 03, 2013

Both Rick and Rob went out of their way to make sure I got the car I wanted, and it was done quickly and easily. They actually made the process easy and fun. I would recommend Rockingham Toyota in a se More

by cpshenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Titus
November 01, 2013

The guy gave me a Quote of 600 dollars a month for 28000 in 72 Months. Maybe he should learn some basic math first before quoting somebody. 28000 / 72= 388.00 theres no way that you pay 222.00 more a month More

by Hilder007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Titus
Nov 21, 2013 -

Canobie Lake Toyota responded

Thanks for the feedback. I reviewed your visit and quote that was given to you. The $600 monthly payment reflected a 60 month term at 6.99% APR. The total amount that would have been financed was $30,341. This included the negative equity from your trade. I sincerely apologise for the confusion of the term and the amount financed. It is very disappointing to us that there was this confusion. We are working to do a better job at explaining every detail when a payment option is quoted.

November 01, 2013

I went to Rockingham Toyota as I had considered leasing and this dealership was recommended by a friend. I was greeted by Bob Copley he was very helpful. I inquired about the Venza and Bob went over all th More

by Carolp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Copley
October 30, 2013

When I purchased my vehicle I also order body mouldings and door edge guards which were ordered after finding they were not in stock. I made an appointment when Carl called me advising they were in. I ha More

by bmoeckel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 28, 2013

Jennifer Lilly took us from the beginning to end. She explained everything about the vehicle including the financing and the vehicle's reliability history. Once we purchased our 2011 Toyota Sienna she t More

by murrayles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
October 27, 2013

Great customer service, worked with me to find the right car, answered all my questions, I would recommend this dealership to others in the future. More

by briannanicole2989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lilly
October 26, 2013

Great salesman, spent so much time going over every aspect of the car! The business manager terry was fantastic! Best experience buying a car. Offered pizza and drinks and felt very comfortab More

by Bruin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Stabile
October 24, 2013

I was very pleased with everyone at the dealership and would recommend them to family and friends. I did not realize that the car I was interested was a demo until a relative pointed it out the mileage t More

by mepfiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Enright, Robert Copley, Brian Yost, Mel Sciuto, Jennifer Lilly
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