
Canobie Lake Toyota
Salem, NH
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Our experience with Jennifer Lilly was FANTASTIC! We would highly recommend her as a car salesperson to EVERYONE we know. We felt she was the most knowledgeable salesperson we have EVER dealt with and w would highly recommend her as a car salesperson to EVERYONE we know. We felt she was the most knowledgeable salesperson we have EVER dealt with and were so impressed with how respectful she was of our time. When we returned to the dealership to test drive the car for the 2nd time, she knew when we were coming and had the car warmed up and ready to go --- this is just one example of this. In addition, the dealership had a delay in receiving the body side moldings because of snow storms so there was a delay in picking-up my car. Because I was trading in my car the registration had already be switched so Jennifer gave me a ride home. We were also pleased to work with Chris. He made everything very easy and pleasant. In addition to the trade of the Honda CRV, he also agreed to put seat warmers in my husband's Toyota Tundra. (When I had to drop the truck off Jennifer again gave me a ride home as my car was not ready!) Chris was very friendly, and honest ---- something we have never had the opportunity to experience from the finance people at car dealerships! With all this being said, we had a favorite car salesman at another Toyota dealership who we had bought 2 cars from and by chance decided to take a look at Rockingham Toyota when we met Jennifer. She has now become our FAVORITE salesperson and we would definitely buy from her again. I have told everyone I know to go see her the next time they are in the market for a car. My husband and I think you have a very valuable employee in her! I LOVE my Venza which I just picked up yesterday and would feel very comfortable calling Jennifer if I had any questions. We would give Jennifer a rating of 10 on your scale of 5! More
Rick Titus was great and extremely helpful. I never felt pressured or like he was trying to push me into getting something that was out of my price range. He was very knowledgeable about the models I test d pressured or like he was trying to push me into getting something that was out of my price range. He was very knowledgeable about the models I test drove. He was also able to get me a great price on the vehicle I ended up purchasing. More
Beginning with the internet customer service to the end of the deal, we were treated with nothing but great professionalism and great respect. Our salesman, Rick Titus, was very honest and upfront with any of the deal, we were treated with nothing but great professionalism and great respect. Our salesman, Rick Titus, was very honest and upfront with any questions and concerns we had. The entire staff made us feel very comfortable. Rick saw us people and not walking dollar signs, as a repeat customer this is the kind of service that will keep me going for years to come. Thank you to Robin, Ryan, Rick, Art and Johnny for the great service. More
I used Consumer Reports Build and Buy program. I received several offers from dealerships in my area. I contacted Rockingham Toyota by telephone and the internet sales team helped me in every way. received several offers from dealerships in my area. I contacted Rockingham Toyota by telephone and the internet sales team helped me in every way. More
Very friendly, I will reccommend this dealership to all my family and friends who are interested in purchasing a vehicle and don't mind the 40 minute drive to NH. I had a great team of experts who were su my family and friends who are interested in purchasing a vehicle and don't mind the 40 minute drive to NH. I had a great team of experts who were super friendly and knowledgeable Christina Blamire and Bob Stabile. More
Rick Titus is an outstanding salesperson, friendly and knowledgable, Jonathan and Robert as well. I would highly recommend this dealership and these gentlemen as well! knowledgable, Jonathan and Robert as well. I would highly recommend this dealership and these gentlemen as well! More
I was going to be buying a car in the last week of December 2013 and when I walked into the Rockingham Toyota dealership I instantly felt comfortable conducting my business there. Everyone I spoke wit December 2013 and when I walked into the Rockingham Toyota dealership I instantly felt comfortable conducting my business there. Everyone I spoke with was very professional and friendly. It was my first time buying a car and I didn't feel pressured like I had at other dealerships. I worked directly with Rick Titus and he was awesome. He answered all of my questions and helped guide me through the process. I gave the Rockingham Toyota dealership the highest rating I could because I had a great experience buying my first car there! I would reccommend them to friends and family and would hope to continue to do my own business there as well. More
I am a repeat customer. I have purchased other Toyotas from here as well as referred friends and family. I have not purchased a new car in five years and the place has changed. A lot of good energy, the from here as well as referred friends and family. I have not purchased a new car in five years and the place has changed. A lot of good energy, the reason for this is because there seems to be a very good team in place. The first person was Chris the SM who referred me to Nelson Pena who is a solid individual, very good product knowledge and if I had a question that needed to go above him he was very prompt in getting me a answer. I spoke and worked with all three managers Jeremy, Chris, and Robert. Jeremy worked with Nelson and I to finish the deal up. But in the process I spoke to all of them and hey were very helpful to me and you can see how good they work with the sales team. That is probably the reason it is like a team on the floor not all individual players. A good example of this was I was picking up my new car this evening and when taking off my plates the front one needed a Philips screwdriver and Nelson had to run in to look for one and he asked a women sales person and she ran in and got a screwdriver and took it off for us. That was very nice and a time saving. I guess from this I will return and refer my friends. Thank you Rockingham team for a good experience. More
The environment was a friendly, no pressure atmosphere. Bill met my financial limits and assisted me in choosing the right vehicle for me. Seamless transaction and one happy customer! Bill met my financial limits and assisted me in choosing the right vehicle for me. Seamless transaction and one happy customer! More
Jen Lilly was a pleasure to work with from the beginning. We originally submitted a request online and had several dealerships come back with prices. Jen said she would beat any price we got, so after going We originally submitted a request online and had several dealerships come back with prices. Jen said she would beat any price we got, so after going to two other dealerships and being unsatisfied with the amount they were willing to give us for our trade we called Jen. She was able to match the price from the other dealer (Jaffarian) and get us the price we wanted for our trade in. Rockingham didn't have the color we wanted so it had to come from another dealership, and even with that delay we still got our new car in less than week. Jen and the other staff we worked with (Jon Patrick) made the whole car buying process very easy and stress free. More