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Canobie Lake Toyota

Salem, NH

4.7
1,734 Reviews

412 South Broadway

Salem, NH

03079

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Showing 1,734 reviews

November 21, 2024

I have had Matt several times as my Service Advisor and he was great. He was courteous and knowledgeable. A great representative for Canobie Toyota. More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ranzinger
Nov 22, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Matt has consistently provided you with excellent service at Canobie Lake Toyota. Thank you for recognizing his efforts and sharing this wonderful feedback!

October 28, 2024

Jeff was a very good salesman he took care of me very well thanks alot More

by Darlenechoate69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 29, 2024 -

Canobie Lake Toyota responded

We're happy to hear Jeff took excellent care of you, Darlene! Thanks for trusting Canobie Lake Toyota with your business. We look forward to earning a full five-star rating in the future. If you'd like to share any feedback, please feel free to send it along to Mike at mstockwell@capitalcitykia.com. Thanks again!

October 26, 2024

Great experience. Tim is great to work with. Kept me posted on status of work. Jen in the dealership dept is also great to work with. Overall experience excellent. More

by andrusd36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Johnson, Jennifer Lilly
Oct 28, 2024 -

Canobie Lake Toyota responded

Thank you for sharing your positive experience with us at Canobie Lake Toyota! We're glad to hear that Tim and Jen have both provided you with excellent service. We appreciate your support and look forward to serving you again in the future!

October 26, 2024

Always been satisfied with this dealership. They take the time to guide you through your options. More

by cilandbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Roman, she was exceptional, Sean Dougherty, Matt Ranzinger
Oct 28, 2024 -

Canobie Lake Toyota responded

Thank you for your support of the Canobie Lake Toyota team! We appreciate your kind review and look forward to seeing you at your next visit!

October 12, 2024

Nick Ramos was a 10/10 sales consultant! Made the process incredibly easy and even stayed after the dealership closed to help finish the process. More

by Linkwhiteford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ramos
Oct 15, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Nick provided such exceptional service at Canobie Lake Toyota! It's great to know he went above and beyond to make your experience smooth. Thank you for sharing this feedback with us!

October 10, 2024

Well first of all the service desk has to be more alert on who comes first and so forth More

by mchl_nlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 11, 2024 -

Canobie Lake Toyota responded

Thank you for the review. We appreciate your feedback and will make sure it gets shared with the appropriate members of our team. If you have any additional questions or concerns, you'd like to discuss, please feel free to contact me directly at your earliest convenience. Respectfully, Robert Arey - General Manager - 6038933525

October 09, 2024

I was very impressed with the service I received at the dealership. Sean took very good care of us. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dougherty
Oct 09, 2024 -

Canobie Lake Toyota responded

Ray, we're happy to hear Sean & the team took such great care of you at Canobie Lake Toyota! Thanks so much for your business and please don't hesitate to reach out if we can assist you again in the future!

October 08, 2024

Excellent service and very welcoming atmosphere. Leyda Cordon was an excellant service advisor. She was great in her explanation which made it easy for me to make the decision on what service I need More

by RRobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyda Cordon
Oct 08, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Leyda made your experience at Canobie Lake Toyota a positive one. Thank you for sharing your feedback!

October 08, 2024

Tim along with the other staff including the mechanics were friendly, knowledgeable, and kept me informed every step of the way. I will definitely be coming back for all of my future car service needs More

by jw2382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Johnson, Deb McLean
Oct 09, 2024 -

Canobie Lake Toyota responded

We're delighted to hear that Tim and the team at Canobie Lake Toyota provided you with such a positive experience. Thank you for trusting us with your vehicle's service needs. We look forward to seeing you again in the future!

September 27, 2024

I spent over $50K on a Tacoma and the Service there is atrocious. I had a suspicion about what they were doing and marked all the bolts for the trans, diffs, transfer case, and tire rotation and none of t More

by Eazygnome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ranzinger
Sep 30, 2024 -

Canobie Lake Toyota responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly so we can discuss these concerns in greater detail. Respectfully, Robert Arey - General Manager - 6038933525

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