
Canobie Lake Honda
Salem, NH
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I went into the car buying process not really knowing what to expect, other than that I had to be on my guard simply due to the fairly negative reputation that car salesmen have when it comes to trying t what to expect, other than that I had to be on my guard simply due to the fairly negative reputation that car salesmen have when it comes to trying to make a sale. This was my first ever car buying experience and I have to admit that Rockingham Honda essentially eliminated all of my negative preconceptions about the car buying process. The atmosphere of the dealership is open and friendly, making it easier to actually carry on a conversation with a salesman rather than feeling like there were a bunch of people breathing down your neck, pushing you to buy the first car you lay your eyes on. Garrett was a pleasure to work with during the process. He brought a wealth of information and ideas to the table in order to find the car that best suited my needs. He was more concerned with making sure that I ended up satisfied with a car that I wanted rather than the dealership doing their best to try to up-sell and encourage me to get something that was impractical or unnecessary. In fact, I went in looking to buy a hybrid, but through my conversation with Garrett I came to the conclusion that it would not really make much financial sense to buy one based on the amount and type of driving I do, thereby saving my several thousand dollars off the cost of the car. When it came to the price negotiations, Garrett and Rockingham Honda matched literally every single competitive offer from other dealerships that I threw at them, showing that they are more focused on keeping someone as a potential long term customer as opposed to draining that buyer for every cent they have (I even got approved at the lowest financing interest rate they offered despite my relatively short credit history). He was also patient enough to deal with my ever changing whims when it came to what color car I wanted. Overall it was an immensely positive experience at Rockingham Honda and I would recommend them to anyone looking to buy a quality car from quality people. If I am still in the area the next time I need to buy a car, I will surely be going back to them.. More
Ryan & Rich made this car buying experience a very good one. I really appreciate the "no pressure sale" that you staff follows. I walked away from two other dealerships that were playing numbers games good one. I really appreciate the "no pressure sale" that you staff follows. I walked away from two other dealerships that were playing numbers games with me and gave me a low ball number on my trade. These so called HIGH PRESSURE dealerships that call themselves "....Fair" and ring a bell every time they make a sale make you feel like cattle, I couldn't wait to leave!!! Thank you for making this a great experience!!! More
My experience at Rockingham Honda defines what the car buying experience should be. The level of customer service we received before, during and after the acquisition of our 2 new cars has been exemplary. buying experience should be. The level of customer service we received before, during and after the acquisition of our 2 new cars has been exemplary. From Terry Wong, our first contact at Rockingham, then over to Dave (Patch) Adams, our sales consultant, to Zach Mangold and Chuck Wolf, management. Everyone was extremely accommodating of our unusual deal (trade 2 cars for one new one, then buy another) and offered fair value for our trades, and a fair price on the new cars. The process was stress free and easy. Zach and Dave worked together to find the color car I wanted (2013 Accord EX-L, Black on beige) at another dealer, and had it in quickly. Dave Adams spent plenty of time with us, going over all the features of the cars, and even offered a "2nd Delivery" session to answer any questions about the extensive features of the audio/navigation systems on the cars after we had used them for a while. I have contacted Dave several times with questions about the navigation systems, and he has been nothing but helpful and informative. I would recommend anyone to Rockingham Honda for their next car purchase. More
Dave Carter gave me all the information about the car that I needed and then more! The test drive was informative-glad Dave Carter went along to suggest ways to check car features. The car that I wante that I needed and then more! The test drive was informative-glad Dave Carter went along to suggest ways to check car features. The car that I wanted was readily available. Price negotiation was very reasonable. Financing, and car insurance was easy to set up, even on a weekend. Delivery was quickly available and Dave went over all the critical features, patiently reviewing all that I needed to know. I met the service department person and the system for bringing in my car for service. It will be very easy to get service without an appointment and they have a comfortable waiting room. The dealership is very conveniently located for where I live. Everyone was friendly, helpful, knowledgeable. This is the best car dealership in our area and our new "home" for buying cars in the future. More
The most professional car purchase I have ever experience. Aimee Lassard had a great upbeat yet relaxed approach which is perfect when you are making such a big decision such as buying a car. experience. Aimee Lassard had a great upbeat yet relaxed approach which is perfect when you are making such a big decision such as buying a car. All at Rockingham were great to work with. Brandy is so knowledgeable and friendly. Can't wait until I can afford a new Honda Fit, because Rockingham Honda is where I will go to buy it. Pat Monday More
Ms. Lessard was wonderful to work with. From our first step through the door, we knew we had come to the right place. Excellent knowledge of the product, fun test drive, "no pressure" sales work, great pe step through the door, we knew we had come to the right place. Excellent knowledge of the product, fun test drive, "no pressure" sales work, great personality and demeanor, fully attentive to our needs and goals. Aimee was the reason we worked so closely with Rockingham and their staff. She sealed the deal! A very quick and efficient turn around time in trade and purchase! Knowledge shared and time spent with us in the finance and service depts was a big help, thank you for sharing. All staff, even other salesfolk, were friendly and courteous. There is a "small town" feel to the dealership, where the customer comes first, how wonderful. Ms. Lessard contacted us the following day to make sure all was well. My car is fabulous, I couldn't be happier! Thank you Aimee, and all the staff we interacted with. More
I went to Rockingham Honda from a reccommendtion from my niece who bought a Honda last year. The salesmen were very nice, helpful and knowledgeable without being pushy :) niece who bought a Honda last year. The salesmen were very nice, helpful and knowledgeable without being pushy :) More
I've often heard great reviews on Hondas' reputation for being a reliable vehicle and had decided my next vehicle would be the CR-V. I was recommended to Rockingham Honda - Salem, and Ryan reputation for being a reliable vehicle and had decided my next vehicle would be the CR-V. I was recommended to Rockingham Honda - Salem, and Ryan Spada specifically. Ryan was courteous, knowledgeable, pleasant and just overall great to deal with. He was always prompt in returning calls (a big one in my book), and saw that everything went along smoothly. This was a stress free transaction from start to finish. We were looking for a 2yr old vehicle with low miles and a price range that fit our budget. Ryan was patient in showing us what was available, going on test drives with me and delivering to my mechanic for a pre-check (very appreciated). I would definitely recommend Rockingham Honda and Ryan. "Thank you Ryan - it was great to work with you" Gail Curran More