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Cannon Nissan - Greenwood
Greenwood, MS
21 Reviews
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Showing 21 reviews
August 29, 2022
ON AUGUST 22,2022 I PURCHASED TWO TIRES 255/70/R17 FOR MY 2015 CHEVROLET TRUCK. AT APPROX. 1410 HOURS ON AUGUST 24,2022 I RECEIVED A PHONE CALL FROM MR. WILLIAMS NISSAN PARTS EMPLOYEE STATING, " MY TIRES MY 2015 CHEVROLET TRUCK. AT APPROX. 1410 HOURS ON AUGUST 24,2022 I RECEIVED A PHONE CALL FROM MR. WILLIAMS NISSAN PARTS EMPLOYEE STATING, " MY TIRES WHERE THERE". I INFORMED HIM I WOULD BE THERE AT APPROX. 1600 HOURS. TO GET MY TIRES PUT ON MY TRUCK. HE STATED," OKAY". AT APPROX. 1605 HOURS ONE OF THE SERVICE EMPLOYEE BEGAN CHANGING THE TIRES. AT APPROX. 1650 HOURS I DEPARTED CANNON NISSAN WITH MY TWO TIRES THAT WAS REMOVED FROM MY VEHICHLE. . SEVERAL DAYS LATER I PURHASE TWO MORE TIRES FOR THE SAME TRUCK. ON AUGUST 26, 2022 AT APPROX. 1415 HOURS I RECEIVED A CALL FROM MR. WILLAMS NISSAN PARTS EMPLOYEE STATING MY OTHER TWO TIRES WERE THERE. WHILE TRAVELING TO CANNON I NOTICED I BEEN CHARGE FOR DISPOSAL OF FIRST TWO TIRES. AT APPROX. 1600 HOURS. I WAS INFORMED BY AN NISSAN EMPLOYEE SUPERVISOR THOMAS THAT I NEED TO COME BACK ON 8-29-2022. I INFORMED HIM (THOMAS) THAT I WAS INFORMED I COULD GET MY TIRES PUT ON TODAY. THAT WHEN HE STATED, OKAY, IT WILL BE 1800 OR 1830 HOURS BEFORE THEY CAN GET TO IT. I STATED OKAY. I INFOMED THE HIM (THOMAS) THAT I WAS CHARGE FOR DISPOSAL FEE FOR TWO TIRES THE OTHER DAY WHEN I SHOULDN'T BEEN CHARGE BECAUSE I TOOK MY TIRES WITH ME. HE (THOMAS) STATED, "THAT THE LAW". I INFORMED HIM THAT I UNDERSTAND MS. TIRES TAX WHICH IS $1.00. HE STATED AGAIN THAT IT WAS THE LAW IF YOU TAKE THE TIRES OR NOT I INFORMED HIM THAT THAT WASN'T RIGHT. THAT WHEN HE GOT BRANDY NISSAN PART EMPLOYEE. BRANDY STATED, "HE BEEN SELLING TIRES FOR TWENTY YEAR ''I KNOW THE LAW.'' THOMAS GOT OF THE SUBJECT BY STATING, " IF A POLICE STOP YOU FOR SPEEDING AND DOESN'T GIVE YOU A TICKET DOES'T MEAN YOU NOT SPEEDING? AT THIS TIME I INFOMED OKAY I'M GONE. NISSAN EMPLOYEE CHASE INFORMED ME THAT SHE WOULD MAKE AN APPOINTMENT FOR 8-29-2022 FOR THE TIRES I ALREADY PURSHASE .AT APPROX. 0830 HOURS. ON 8-29-22 I GOT TWO MORE TIES PUT ON MY VEHICHLE. I NOTICED I WAS CHARGE AGAIN BY THOMAS FOR DISPOSAL FEE FOR MY OLD TIRES WHICH I TOOK HOME WITH ME. I ASKED CHASE WAS THEY GOING TO CHARGE ME AGAIN FOR A TIRES THEY DIDN'T DISPOSE SHE STATED, 'YES'. I WAS NOT SATISFIED, I DEPARTED CANNON NISSAN. I WAS CHARGE $8.00 WHICH I SHOULDN'T BEEN, CHARGE BECAUSE I TOOK MY TIRES WITH ME. More
by jonathan.bradley77
Employees Worked With
N/A
April 04, 2022
I call and I didnt begin to speak and the lady on the phone spoke to me rudely. I didnt know who to speak to in management. It was her job to direct me to the correct person. I said nissan management phone spoke to me rudely. I didnt know who to speak to in management. It was her job to direct me to the correct person. I said nissan management unless managament refuse to take call, all she had to do was direct the call. When you hear the good experience, if course you wont hear the bad experiences. I not the first person who has experienced this and I should not have to speak to a lawyer about a simple refund. Several people I have spoken to have opt to go to other dealership because of the rudeness and disrespect to customers. I have spoken to the Chevrolet Department, a whole different atmosphere. You shouldn't have to apply for refund that they know they owe you any way. More
by Ms Disrespected
Employees Worked With
Lindsay Garraway, Regina Hamilton, Kristy Burton
March 28, 2022
I’m not satisfied at all I have had to take my car several times to get breaks fixed. I feel like I was just put in anything because they’re charging me 42,000 for a used car and I’m debating on retur several times to get breaks fixed. I feel like I was just put in anything because they’re charging me 42,000 for a used car and I’m debating on returning the car and ending the deal because for that much I should’ve been put in something NEW! More
by Charles Petty
Employees Worked With
Kristy Burton
August 19, 2021
I waited 2 1/2 hours for 4 new tires but did not get an alignment due to ONLY one technician and he was NOT going to stop what he was currently doing to do an alignment for a woman that paid $733.00 of har alignment due to ONLY one technician and he was NOT going to stop what he was currently doing to do an alignment for a woman that paid $733.00 of hard earned covid dollars according to the female tech. Prior to speaking to the same tech on the phone, she told me that I could get an alignment and gladly gave me an appointment. She further asked if I could bring my car back for the alignment on a TOTALLY different day which is an hour and 15 minute drive. I wasted 2 1/2 hours for nothing. On my way home, the psi of my BRAND NEW TIRES were 40 38 39 41 lbs of air. My vehicle actually sounds like an AIRPLANE. I was terrified to drive the speed limit for fear they would explode. When I called and spoke with one of the technician, he said the PSI of the tires is part of getting an alignment.....xxx? I would have to wait another 3 hours for the alignment, it was already 4:00 pm. Service was... IS ridiculous but they quickly took $733.00. I asked to check my brakes, which I never got an answer but they ensured that I knew it would be around $400. 00 to correct the rotors. Cannon should change their saying from, "Nobody beats a Cannon deal" to "NOBODY CHEATS ON A CANNON DEAL LIKE CANNON." Guess that's why the workers at Cannon always say they are SORRY...TRUST....ITS TRUE!! More
by dirtybetty2013
Employees Worked With
Chase
February 20, 2020
Ms. Daphne Scott assisted me with my purchase on October 4, 2019. I had spoken with her weeks prior to the purchase. At the moment, I was very frustrated due to the situation ; yet she never left my side. S 4, 2019. I had spoken with her weeks prior to the purchase. At the moment, I was very frustrated due to the situation ; yet she never left my side. She was well knowledgeable, helpful, kind as well as consistent. When obstacles appeared she always had a bigger and better plan. I am forever grateful for her hard work and dedication throughout the entire process. I would definitely recommend anyone to ask for Ms. Daphne Scott for your vehicle needs. More
by Ceara Chante'
Employees Worked With
Daphne Scott
February 11, 2019
Great Experience _ again I have made several purchases from Cannon Nissan-Greenwood. Mr. Brown is knowledge and was very patient. Great atmosphere, friendly staff! Keeps me co I have made several purchases from Cannon Nissan-Greenwood. Mr. Brown is knowledge and was very patient. Great atmosphere, friendly staff! Keeps me coming back! More
by RuthLMcK
Employees Worked With
Willie Brown
February 01, 2019
Purchasing vehicles from Cannon Nissan-Greenwood My family and I have purchased several vehicles from Cannon Nissan in Greenwood. Willie Brown was my salesmen during my last purchase and my experienc My family and I have purchased several vehicles from Cannon Nissan in Greenwood. Willie Brown was my salesmen during my last purchase and my experience was amazing. More
by Brownlee75
Employees Worked With
Willie Brown
January 30, 2019
Deana Wilson Kim Dawson is an awesome sales person. She was very friendly, nice and patient while helping me through the car buying process. She was sensitive to m Kim Dawson is an awesome sales person. She was very friendly, nice and patient while helping me through the car buying process. She was sensitive to my needs and wants and helped me pick out the best possible vehicle that my family could be comfortable in. Kim made me feel valued as a customer and I will be sure to do all my car shopping with her. Thanks again Kim Dawson you're the best!!! More
by DDTT
Employees Worked With
Kim Dawson
